AA

Alhena AI

Alhena AI sells AI shopping, customer support, and search visibility software for e-commerce businesses.

StageEarly-stage

Founded2022

HeadquartersPleasanton, USA

StatusPrivate

Product

Selected offerings — the AI products recorded here, not the vendor's full catalogue.

• AI Support Concierge AI agent Sold on its own

  AI Support Concierge answers customer support questions using company information and executes tasks such as refunds and shipment tracking.

Similar products 106

No sourced competitor yet: no filing, vendor document or measured-market report read so far names a rival for this company, so none is asserted. The companies below are the closest by what their products do.

How this list is ranked ↗

AAideUndisclosedAI Support Concierge and Aide AI Agent both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareCACoSupport AIUndisclosedAI Support Concierge and CoSupport AI Agent both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareNNeopleUndisclosedAI Support Concierge and Neople both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeComparePPylonEarly-stageAI Support Concierge and Support Agent both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareSASiena AIEarly-stageAI Support Concierge and Customer Service Agent both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareYAYuma AIEarly-stageAI Support Concierge and Support AI both list customer support; same layer and the same scale band (early-stage private).2 of 2 capabilitiesShared product typeSame scale bandCompareCCallSphereUndisclosedAI Support Concierge and AI Voice & Chat Agents both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareGLGradient LabsEarly-stageAI Support Concierge and Lending agent both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareLLorikeetEarly-stageAI Support Concierge and Concierge both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareMAMaven AGIEarly-stageAI Support Concierge and AI Agents both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareTTwigUndisclosedAI Support Concierge and Sera both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareTThenaUndisclosedAI Support Concierge and Thena AI agents both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareQQueryPalUndisclosedAI Support Concierge and QueryPal Concierge both list customer support; scale not recorded for either.1 of 2 capabilitiesShared product typeCompareEAeesel AIUndisclosedAI Support Concierge and AI customer service agent both list customer support; scale not recorded for either.1 of 2 capabilitiesShared product typeCompareBBernardUndisclosedAI Support Concierge and Bernard both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareRRinglyUndisclosedAI Support Concierge and Seth both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareUUnthreadUndisclosedAI Support Concierge and Agentic AI both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareEEchoCallUndisclosedAI Support Concierge and AI Voice Agent both list customer support; scale not recorded for either.1 of 2 capabilitiesShared product typeCompareRRegalEarly-stageAI Support Concierge and Phone AI Agents both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareAHAssort HealthLate-stageAI Support Concierge and Assort Concierge both list customer support; Alhena AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareAAdaUndisclosedAI Support Concierge and Ada AI Agent both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareDDaptaEarly-stageAI Support Concierge and AI Voice Agent both list customer support; same layer and the same scale band (early-stage private).1 of 2 capabilitiesShared product typeSame scale bandCompareFForethoughtAcquiredAI Support Concierge and Forethought Triage both list customer support; Alhena AI's scale not recorded; Forethought is acquired, with no independent scale.2 of 2 capabilitiesShared product typeComparePParahelpEarly-stageAI Support Concierge and Support Agent both list customer support; scale not recorded for either.1 of 2 capabilitiesShared product typeCompareKKlaviyoPublicAI Support Concierge and Klaviyo Customer Agent both list customer support; Alhena AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareFFiniEarly-stageAI Support Concierge and Fini AI agent both list customer support; same layer and the same scale band (early-stage private).1 of 2 capabilitiesShared product typeSame scale bandCompareRRevionUndisclosedAI Support Concierge and Revion AI voice agents both list customer support; scale not recorded for either.1 of 2 capabilitiesShared product typeCompareLLimeChatEarly-stageAI Support Concierge and Level 3 AI both list customer support; same layer and the same scale band (early-stage private).1 of 2 capabilitiesShared product typeSame scale bandCompareFfonio.aiUndisclosedAI Support Concierge and AI Phone Assistant both list customer support; scale not recorded for either.1 of 2 capabilitiesShared product typeCompareAAskHandleUndisclosedAI Support Concierge and AskHandle both list customer support; scale not recorded for either; ships agent platform rather than the same layer.2 of 2 capabilitiesDifferent layerComparePPalisadeUndisclosedAI Support Concierge and Palisade both list customer support; scale not recorded for either.1 of 2 capabilitiesShared product typeCompareKKapaUndisclosedAI Support Concierge and Kapa Website Agent both list customer support; scale not recorded for either.1 of 2 capabilitiesShared product typeCompareGGenesysUndisclosedAI Support Concierge and Genesys Cloud Agentic Virtual Agent both list customer support; Alhena AI's scale not recorded; Genesys's scale not comparable: only a revenue estimate, no market cap or valuation.2 of 2 capabilitiesShared product typeCompareCClearFeedEarly-stageAI Support Concierge and ClearFeed AI Agents both list customer support; same layer and the same scale band (early-stage private).1 of 2 capabilitiesShared product typeSame scale bandCompareHHerodeskUndisclosedAI Support Concierge and Herodesk AI agents both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareDDecagonLate-stageAI Support Concierge and Decagon Chat both list customer support; Alhena AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareFFreshworksPublicAI Support Concierge and Freddy AI both list customer support; Alhena AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareYYellow.aiUndisclosedAI Support Concierge and Conversational EX Cloud both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareHAHippocratic AILate-stageAI Support Concierge and AI Physician Front Door both list customer support; Alhena AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareSSalesforcePublicAI Support Concierge and Paige, the IT & HR Employee Agent both list customer support; Alhena AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareZZmodeUndisclosedAI Support Concierge and ZMODE both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareCConversicaUndisclosedAI Support Concierge and Conversica AI Agents both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareEEntrataUndisclosedAI Support Concierge and Entrata Maintenance AI both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareAAlvariaUndisclosedAI Support Concierge and Alvaria Intelligence Platform (AIP) both list customer support; scale not recorded for either; ships platform rather than the same layer.2 of 2 capabilitiesDifferent layerComparePPhonelyEarly-stageAI Support Concierge and Phonely both list customer support; scale not recorded for either; ships agent platform rather than the same layer.2 of 2 capabilitiesDifferent layerCompareHHaptikAcquiredAI Support Concierge and Smart Agent Chat both list customer support; Alhena AI's scale not recorded; Haptik is acquired, with no independent scale.2 of 2 capabilitiesShared product typeCompareIInkeepEarly-stageAI Support Concierge and AI Workflows both list customer support; scale not recorded for either; ships application rather than the same layer.2 of 2 capabilitiesDifferent layerCompareCChatbaseUndisclosedAI Support Concierge and Chatbase both list customer support; scale not recorded for either; ships agent platform rather than the same layer.1 of 2 capabilitiesDifferent layerCompareCCrestaLate-stageAI Support Concierge and Cresta Guidance Agent both list customer support; Alhena AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareZZendeskLate-stageAI Support Concierge and Employee Service AI Agents both list customer support; Alhena AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareFFinAcquiredAI Support Concierge and Fin AI Agent both list customer support; Alhena AI's scale not recorded; Fin is acquired, with no independent scale.2 of 2 capabilitiesShared product typeCompareAAtlassianPublicAI Support Concierge and Service Request Helper both list customer support; Alhena AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareBBraviUndisclosedAI Support Concierge and Bravi both list customer support; scale not recorded for either; ships application rather than the same layer.2 of 2 capabilitiesDifferent layerCompareEEliseAILate-stageAI Support Concierge and Prospect Management both list customer support; Alhena AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareCCognigyAcquiredAI Support Concierge and Cognigy xApps both list customer support; Alhena AI's scale not recorded; Cognigy is acquired, with no independent scale; ships agent platform, application and 2 more rather than the same layer.2 of 2 capabilitiesDifferent layerComparePPolyAIUndisclosedAI Support Concierge and PolyAI dialog agents both list customer support; scale not recorded for either.1 of 2 capabilitiesShared product typeCompareEeGainPublicAI Support Concierge and eGain AI Agent both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareSASimple AIEarly-stageAI Support Concierge and Simple AI both list customer support; scale not recorded for either; ships agent platform rather than the same layer.1 of 2 capabilitiesDifferent layerCompareSASoundHound AIPublicAI Support Concierge and OASYS Front Desk both list customer support; Alhena AI's scale not recorded.1 of 2 capabilitiesShared product typeCompareCCrescendoEarly-stageAI Support Concierge and Crescendo Concierge both list customer support; Alhena AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareNNiCEPublicAI Support Concierge and Enlighten Autopilot both list customer support; Alhena AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareTtelliEarly-stageAI Support Concierge and telli both list customer support; scale not recorded for either; ships agent platform rather than the same layer.2 of 2 capabilitiesDifferent layerCompareWWorkdayPublicAI Support Concierge and Sana Concierge both list customer support; Alhena AI's scale not recorded.2 of 2 capabilitiesShared product typeComparePPhonicUndisclosedAI Support Concierge and Phonic both list customer support; scale not recorded for either; ships agent platform rather than the same layer.2 of 2 capabilitiesDifferent layerCompareHHubSpotPublicAI Support Concierge and Customer Agent both list customer support; Alhena AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareLLivePersonAcquiredAI Support Concierge and LivePerson Voice AI both list customer support; Alhena AI's scale not recorded; LivePerson is acquired, with no independent scale.2 of 2 capabilitiesShared product typeCompareSShopifyPublicAI Support Concierge and Shopify Inbox both list customer support; Alhena AI's scale not recorded.2 of 2 capabilitiesShared product typeComparePProxUndisclosedAI Support Concierge and Prox both list customer support; scale not recorded for either; ships application rather than the same layer.1 of 2 capabilitiesDifferent layerCompareSServiceNowPublicAI Support Concierge and AI Agents both list customer support; Alhena AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareOOneInboxUndisclosedAI Support Concierge and OneInbox both list customer support; scale not recorded for either; ships application rather than the same layer.1 of 2 capabilitiesDifferent layerCompareZZoomPublicAI Support Concierge and Zoom Virtual Agent Receptionist both list customer support; Alhena AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareFLFunnel LeasingUndisclosedAI Support Concierge and Fenix both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareAAdobePublicAI Support Concierge and Product Support Agent both list customer support; Alhena AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareMmonday.comPublicAI Support Concierge and monday service both list customer support; Alhena AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareTTwilioPublicAI Support Concierge and Twilio Flex both list customer support; Alhena AI's scale not recorded; ships API service, application and 3 more rather than the same layer.2 of 2 capabilitiesDifferent layerComparePParloaLate-stageAI Support Concierge and Parloa AMP both list customer support; Alhena AI's scale not recorded.1 of 2 capabilitiesShared product typeComparePPegasystemsPublicAI Support Concierge and Pega Customer Service both list customer support; Alhena AI's scale not recorded; ships agent platform, application and 2 more rather than the same layer.2 of 2 capabilitiesDifferent layerCompareTTrilletUndisclosedAI Support Concierge and Trillet Voice both list customer support; scale not recorded for either; ships agent platform rather than the same layer.2 of 2 capabilitiesDifferent layerCompareRARetell AIUndisclosedAI Support Concierge and Retell Chat Agents both list customer support; scale not recorded for either; ships agent platform rather than the same layer.1 of 2 capabilitiesDifferent layerCompareSSynthflowEarly-stageAI Support Concierge and Synthflow Voice AI Agents both list customer support; scale not recorded for either.1 of 2 capabilitiesShared product typeCompareMMicrosoftPublicAI Support Concierge and Service Agent both list customer support; Alhena AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareKKrispUndisclosedAI Support Concierge and Krisp Call Center AI both list customer support; scale not recorded for either; ships API service, application and 1 more rather than the same layer.1 of 2 capabilitiesDifferent layerCompareFFive9PublicAI Support Concierge and Five9 IVA Studio both list customer support; Alhena AI's scale not recorded; ships agent platform, application and 2 more rather than the same layer.2 of 2 capabilitiesDifferent layerCompareKKore.aiLate-stageAI Support Concierge and AI for Service both list customer support; scale not recorded for either; ships agent platform and application rather than the same layer.2 of 2 capabilitiesDifferent layerCompareWWhitespaceUndisclosedAI Support Concierge and Whitespace both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareSSierraLate-stageAI Support Concierge and Sierra both list customer support; Alhena AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareAAiseraAcquiredAI Support Concierge and Aisera AI Agent Platform both list customer support; Alhena AI's scale not recorded; Aisera is acquired, with no independent scale; ships agent platform and application rather than the same layer.2 of 2 capabilitiesDifferent layerCompareKHK HealthLate-stageAI Support Concierge and PatientGPT both list customer support; scale not recorded for either; ships application rather than the same layer.1 of 2 capabilitiesDifferent layerCompareVSVerint SystemsAcquiredAI Support Concierge and Verint Copilot Bots both list customer support; Alhena AI's scale not recorded; Verint Systems is acquired, with no independent scale; ships agent platform, application and 2 more rather than the same layer.2 of 2 capabilitiesDifferent layerCompareOOraclePublicAI Support Concierge and Oracle Digital Assistant both list customer support; Alhena AI's scale not recorded; ships API service, agent platform and 6 more rather than the same layer.2 of 2 capabilitiesDifferent layerCompareVVectaraEarly-stageAI Support Concierge and Customer Support Managed Agent both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareAAmazonPublicAI Support Concierge and Amazon Connect Customer both list customer support; Alhena AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareBABland AIEarly-stageAI Support Concierge and Bland both list customer support; scale not recorded for either; ships API service and agent platform rather than the same layer.1 of 2 capabilitiesDifferent layerCompareXXiao-iPublicAI Support Concierge and Xiao-i cognitive intelligence platform both list customer support; Alhena AI's scale not recorded; Xiao-i's scale not comparable: only a revenue estimate, no market cap or valuation; ships application and platform rather than the same layer.1 of 2 capabilitiesDifferent layerCompareEElevenLabsLate-stageAI Support Concierge and ElevenAgents both list customer support; Alhena AI's scale not recorded; ships API service, agent platform and 1 more rather than the same layer.2 of 2 capabilitiesDifferent layerCompareYYandexPublicAI Support Concierge and Yandex SpeechSense both list customer support; Alhena AI's scale not recorded; ships API service, application and 2 more rather than the same layer.1 of 2 capabilitiesDifferent layerCompareRRasaEarly-stageAI Support Concierge and Rasa Platform both list customer support; scale not recorded for either; ships agent platform, application and 1 more rather than the same layer.1 of 2 capabilitiesDifferent layerCompareRARelevance AIEarly-stageAI Support Concierge and Suni, the Intercom Agent both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareBBolnaEarly-stageAI Support Concierge and Bolna AI voice agents both list customer support; ships agent platform rather than the same layer.1 of 2 capabilitiesDifferent layerSame scale bandCompareWWixPublicAI Support Concierge and Wix Smart Chat both list customer support; Alhena AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareCCoveoPublicAI Support Concierge and Coveo Case Assist both list customer support; scale not recorded for either; ships API service, application and 2 more rather than the same layer.1 of 2 capabilitiesDifferent layerCompareCCiscoPublicAI Support Concierge and Webex AI Workforce Engagement Management both list customer support; Alhena AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareZZapierLate-stageAI Support Concierge and Zapier Chatbots both list customer support; Alhena AI's scale not recorded; ships API service, agent platform and 3 more rather than the same layer.2 of 2 capabilitiesDifferent layerCompareMPMeta PlatformsPublicAI Support Concierge and Meta Business Agent both list customer support; Alhena AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareUUniphoreLate-stageAI Support Concierge and Self-Service Agent both list customer support; Alhena AI's scale not recorded; ships application, data service and 1 more rather than the same layer.2 of 2 capabilitiesDifferent layerCompareTTencentPublicAI Support Concierge and Tencent Cloud Agent Development Platform both list customer support; Alhena AI's scale not recorded.2 of 2 capabilitiesShared product typeCompare

Closest alternatives are pairs a vendor page itself compares. Similar products are matched from what each product does; nothing in that group is asserted as a rivalry.

Sources

Stage, from total funding

Company disclosure · 20 Oct 2026

"Today, we announce a $4.9 Million fundraise led by Slow Ventures"

Valuation

Not found · 20 Oct 2026

Pages read for this record state no valuation or market capitalisation.

Founded

Company disclosure · 20 Oct 2026

"Alhena AI, founded in 2022 by ex-LinkedIn and Meta engineers"

Public listing

Not found · 20 Oct 2026

No listing on the pages read; treated as private.

Description

Official documentation · 20 Oct 2026

Company page: "AI-Powered Discovery, Shopping, and Support for Your E-Commerce Store"

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