YA

Yuma AI

Yuma AI sells customer service automation software for ecommerce brands, integrating AI agents with their helpdesks and stores.

StageEarly-stage

Founded2022

HeadquartersCambridge, USA

StatusPrivate

Product

Selected offerings — the AI products recorded here, not the vendor's full catalogue.

• Support AI AI agent Sold on its own

  Support AI resolves ecommerce support requests and performs actions such as order edits and refunds through connected business systems.

Similar products 106

No sourced competitor yet: no filing, vendor document or measured-market report read so far names a rival for this company, so none is asserted. The companies below are the closest by what their products do.

How this list is ranked ↗

AAideUndisclosedSupport AI and Aide AI Agent both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareAAAlhena AIEarly-stageSupport AI and AI Support Concierge both list customer support; same layer and the same scale band (early-stage private).2 of 2 capabilitiesShared product typeSame scale bandCompareCACoSupport AIUndisclosedSupport AI and CoSupport AI Agent both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareNNeopleUndisclosedSupport AI and Neople both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeComparePPylonEarly-stageSupport AI and Support Agent both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareSASiena AIEarly-stageSupport AI and Customer Service Agent both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareCCallSphereUndisclosedSupport AI and AI Voice & Chat Agents both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareGLGradient LabsEarly-stageSupport AI and Lending agent both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareLLorikeetEarly-stageSupport AI and Concierge both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareMAMaven AGIEarly-stageSupport AI and AI Agents both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareTTwigUndisclosedSupport AI and Sera both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareTThenaUndisclosedSupport AI and Thena AI agents both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareQQueryPalUndisclosedSupport AI and QueryPal Concierge both list customer support; scale not recorded for either.1 of 2 capabilitiesShared product typeCompareEAeesel AIUndisclosedSupport AI and AI customer service agent both list customer support; scale not recorded for either.1 of 2 capabilitiesShared product typeCompareBBernardUndisclosedSupport AI and Bernard both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareRRinglyUndisclosedSupport AI and Seth both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareUUnthreadUndisclosedSupport AI and Agentic AI both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareEEchoCallUndisclosedSupport AI and AI Voice Agent both list customer support; scale not recorded for either.1 of 2 capabilitiesShared product typeCompareRRegalEarly-stageSupport AI and Phone AI Agents both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareAHAssort HealthLate-stageSupport AI and Assort Concierge both list customer support; Yuma AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareAAdaUndisclosedSupport AI and Ada AI Agent both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareDDaptaEarly-stageSupport AI and AI Voice Agent both list customer support; same layer and the same scale band (early-stage private).1 of 2 capabilitiesShared product typeSame scale bandCompareFForethoughtAcquiredSupport AI and Forethought Triage both list customer support; Yuma AI's scale not recorded; Forethought is acquired, with no independent scale.2 of 2 capabilitiesShared product typeComparePParahelpEarly-stageSupport AI and Support Agent both list customer support; scale not recorded for either.1 of 2 capabilitiesShared product typeCompareKKlaviyoPublicSupport AI and Klaviyo Customer Agent both list customer support; Yuma AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareFFiniEarly-stageSupport AI and Fini AI agent both list customer support; same layer and the same scale band (early-stage private).1 of 2 capabilitiesShared product typeSame scale bandCompareRRevionUndisclosedSupport AI and Revion AI voice agents both list customer support; scale not recorded for either.1 of 2 capabilitiesShared product typeCompareLLimeChatEarly-stageSupport AI and Level 3 AI both list customer support; same layer and the same scale band (early-stage private).1 of 2 capabilitiesShared product typeSame scale bandCompareFfonio.aiUndisclosedSupport AI and AI Phone Assistant both list customer support; scale not recorded for either.1 of 2 capabilitiesShared product typeCompareAAskHandleUndisclosedSupport AI and AskHandle both list customer support; scale not recorded for either; ships agent platform rather than the same layer.2 of 2 capabilitiesDifferent layerComparePPalisadeUndisclosedSupport AI and Palisade both list customer support; scale not recorded for either.1 of 2 capabilitiesShared product typeCompareKKapaUndisclosedSupport AI and Kapa Website Agent both list customer support; scale not recorded for either.1 of 2 capabilitiesShared product typeCompareGGenesysUndisclosedSupport AI and Genesys Cloud Agentic Virtual Agent both list customer support; Yuma AI's scale not recorded; Genesys's scale not comparable: only a revenue estimate, no market cap or valuation.2 of 2 capabilitiesShared product typeCompareCClearFeedEarly-stageSupport AI and ClearFeed AI Agents both list customer support; same layer and the same scale band (early-stage private).1 of 2 capabilitiesShared product typeSame scale bandCompareHHerodeskUndisclosedSupport AI and Herodesk AI agents both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareDDecagonLate-stageSupport AI and Decagon Chat both list customer support; Yuma AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareFFreshworksPublicSupport AI and Freddy AI both list customer support; Yuma AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareYYellow.aiUndisclosedSupport AI and Conversational EX Cloud both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareHAHippocratic AILate-stageSupport AI and AI Physician Front Door both list customer support; Yuma AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareSSalesforcePublicSupport AI and Paige, the IT & HR Employee Agent both list customer support; Yuma AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareZZmodeUndisclosedSupport AI and ZMODE both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareCConversicaUndisclosedSupport AI and Conversica AI Agents both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareEEntrataUndisclosedSupport AI and Entrata Maintenance AI both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareAAlvariaUndisclosedSupport AI and Alvaria Intelligence Platform (AIP) both list customer support; scale not recorded for either; ships platform rather than the same layer.2 of 2 capabilitiesDifferent layerComparePPhonelyEarly-stageSupport AI and Phonely both list customer support; scale not recorded for either; ships agent platform rather than the same layer.2 of 2 capabilitiesDifferent layerCompareHHaptikAcquiredSupport AI and Smart Agent Chat both list customer support; Yuma AI's scale not recorded; Haptik is acquired, with no independent scale.2 of 2 capabilitiesShared product typeCompareIInkeepEarly-stageSupport AI and AI Workflows both list customer support; scale not recorded for either; ships application rather than the same layer.2 of 2 capabilitiesDifferent layerCompareCChatbaseUndisclosedSupport AI and Chatbase both list customer support; scale not recorded for either; ships agent platform rather than the same layer.1 of 2 capabilitiesDifferent layerCompareCCrestaLate-stageSupport AI and Cresta Guidance Agent both list customer support; Yuma AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareZZendeskLate-stageSupport AI and Employee Service AI Agents both list customer support; Yuma AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareFFinAcquiredSupport AI and Fin AI Agent both list customer support; Yuma AI's scale not recorded; Fin is acquired, with no independent scale.2 of 2 capabilitiesShared product typeCompareAAtlassianPublicSupport AI and Service Request Helper both list customer support; Yuma AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareBBraviUndisclosedSupport AI and Bravi both list customer support; scale not recorded for either; ships application rather than the same layer.2 of 2 capabilitiesDifferent layerCompareEEliseAILate-stageSupport AI and Prospect Management both list customer support; Yuma AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareCCognigyAcquiredSupport AI and Cognigy xApps both list customer support; Yuma AI's scale not recorded; Cognigy is acquired, with no independent scale; ships agent platform, application and 2 more rather than the same layer.2 of 2 capabilitiesDifferent layerComparePPolyAIUndisclosedSupport AI and PolyAI dialog agents both list customer support; scale not recorded for either.1 of 2 capabilitiesShared product typeCompareEeGainPublicSupport AI and eGain AI Agent both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareSASimple AIEarly-stageSupport AI and Simple AI both list customer support; scale not recorded for either; ships agent platform rather than the same layer.1 of 2 capabilitiesDifferent layerCompareSASoundHound AIPublicSupport AI and OASYS Front Desk both list customer support; Yuma AI's scale not recorded.1 of 2 capabilitiesShared product typeCompareCCrescendoEarly-stageSupport AI and Crescendo Concierge both list customer support; Yuma AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareNNiCEPublicSupport AI and Enlighten Autopilot both list customer support; Yuma AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareTtelliEarly-stageSupport AI and telli both list customer support; scale not recorded for either; ships agent platform rather than the same layer.2 of 2 capabilitiesDifferent layerCompareWWorkdayPublicSupport AI and Sana Concierge both list customer support; Yuma AI's scale not recorded.2 of 2 capabilitiesShared product typeComparePPhonicUndisclosedSupport AI and Phonic both list customer support; scale not recorded for either; ships agent platform rather than the same layer.2 of 2 capabilitiesDifferent layerCompareHHubSpotPublicSupport AI and Customer Agent both list customer support; Yuma AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareLLivePersonAcquiredSupport AI and LivePerson Voice AI both list customer support; Yuma AI's scale not recorded; LivePerson is acquired, with no independent scale.2 of 2 capabilitiesShared product typeCompareSShopifyPublicSupport AI and Shopify Inbox both list customer support; Yuma AI's scale not recorded.2 of 2 capabilitiesShared product typeComparePProxUndisclosedSupport AI and Prox both list customer support; scale not recorded for either; ships application rather than the same layer.1 of 2 capabilitiesDifferent layerCompareSServiceNowPublicSupport AI and AI Agents both list customer support; Yuma AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareOOneInboxUndisclosedSupport AI and OneInbox both list customer support; scale not recorded for either; ships application rather than the same layer.1 of 2 capabilitiesDifferent layerCompareZZoomPublicSupport AI and Zoom Virtual Agent Receptionist both list customer support; Yuma AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareFLFunnel LeasingUndisclosedSupport AI and Fenix both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareAAdobePublicSupport AI and Product Support Agent both list customer support; Yuma AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareMmonday.comPublicSupport AI and monday service both list customer support; Yuma AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareTTwilioPublicSupport AI and Twilio Flex both list customer support; Yuma AI's scale not recorded; ships API service, application and 3 more rather than the same layer.2 of 2 capabilitiesDifferent layerComparePParloaLate-stageSupport AI and Parloa AMP both list customer support; Yuma AI's scale not recorded.1 of 2 capabilitiesShared product typeComparePPegasystemsPublicSupport AI and Pega Customer Service both list customer support; Yuma AI's scale not recorded; ships agent platform, application and 2 more rather than the same layer.2 of 2 capabilitiesDifferent layerCompareTTrilletUndisclosedSupport AI and Trillet Voice both list customer support; scale not recorded for either; ships agent platform rather than the same layer.2 of 2 capabilitiesDifferent layerCompareRARetell AIUndisclosedSupport AI and Retell Chat Agents both list customer support; scale not recorded for either; ships agent platform rather than the same layer.1 of 2 capabilitiesDifferent layerCompareSSynthflowEarly-stageSupport AI and Synthflow Voice AI Agents both list customer support; scale not recorded for either.1 of 2 capabilitiesShared product typeCompareMMicrosoftPublicSupport AI and Service Agent both list customer support; Yuma AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareKKrispUndisclosedSupport AI and Krisp Call Center AI both list customer support; scale not recorded for either; ships API service, application and 1 more rather than the same layer.1 of 2 capabilitiesDifferent layerCompareFFive9PublicSupport AI and Five9 IVA Studio both list customer support; Yuma AI's scale not recorded; ships agent platform, application and 2 more rather than the same layer.2 of 2 capabilitiesDifferent layerCompareKKore.aiLate-stageSupport AI and AI for Service both list customer support; scale not recorded for either; ships agent platform and application rather than the same layer.2 of 2 capabilitiesDifferent layerCompareWWhitespaceUndisclosedSupport AI and Whitespace both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareSSierraLate-stageSupport AI and Sierra both list customer support; Yuma AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareAAiseraAcquiredSupport AI and Aisera AI Agent Platform both list customer support; Yuma AI's scale not recorded; Aisera is acquired, with no independent scale; ships agent platform and application rather than the same layer.2 of 2 capabilitiesDifferent layerCompareKHK HealthLate-stageSupport AI and PatientGPT both list customer support; scale not recorded for either; ships application rather than the same layer.1 of 2 capabilitiesDifferent layerCompareVSVerint SystemsAcquiredSupport AI and Verint Copilot Bots both list customer support; Yuma AI's scale not recorded; Verint Systems is acquired, with no independent scale; ships agent platform, application and 2 more rather than the same layer.2 of 2 capabilitiesDifferent layerCompareOOraclePublicSupport AI and Oracle Digital Assistant both list customer support; Yuma AI's scale not recorded; ships API service, agent platform and 6 more rather than the same layer.2 of 2 capabilitiesDifferent layerCompareVVectaraEarly-stageSupport AI and Customer Support Managed Agent both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareAAmazonPublicSupport AI and Amazon Connect Customer both list customer support; Yuma AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareBABland AIEarly-stageSupport AI and Bland both list customer support; scale not recorded for either; ships API service and agent platform rather than the same layer.1 of 2 capabilitiesDifferent layerCompareXXiao-iPublicSupport AI and Xiao-i cognitive intelligence platform both list customer support; Yuma AI's scale not recorded; Xiao-i's scale not comparable: only a revenue estimate, no market cap or valuation; ships application and platform rather than the same layer.1 of 2 capabilitiesDifferent layerCompareEElevenLabsLate-stageSupport AI and ElevenAgents both list customer support; Yuma AI's scale not recorded; ships API service, agent platform and 1 more rather than the same layer.2 of 2 capabilitiesDifferent layerCompareYYandexPublicSupport AI and Yandex SpeechSense both list customer support; Yuma AI's scale not recorded; ships API service, application and 2 more rather than the same layer.1 of 2 capabilitiesDifferent layerCompareRRasaEarly-stageSupport AI and Rasa Platform both list customer support; scale not recorded for either; ships agent platform, application and 1 more rather than the same layer.1 of 2 capabilitiesDifferent layerCompareRARelevance AIEarly-stageSupport AI and Suni, the Intercom Agent both list customer support; scale not recorded for either.2 of 2 capabilitiesShared product typeCompareBBolnaEarly-stageSupport AI and Bolna AI voice agents both list customer support; ships agent platform rather than the same layer.1 of 2 capabilitiesDifferent layerSame scale bandCompareWWixPublicSupport AI and Wix Smart Chat both list customer support; Yuma AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareCCoveoPublicSupport AI and Coveo Case Assist both list customer support; scale not recorded for either; ships API service, application and 2 more rather than the same layer.1 of 2 capabilitiesDifferent layerCompareCCiscoPublicSupport AI and Webex AI Workforce Engagement Management both list customer support; Yuma AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareZZapierLate-stageSupport AI and Zapier Chatbots both list customer support; Yuma AI's scale not recorded; ships API service, agent platform and 3 more rather than the same layer.2 of 2 capabilitiesDifferent layerCompareMPMeta PlatformsPublicSupport AI and Meta Business Agent both list customer support; Yuma AI's scale not recorded.2 of 2 capabilitiesShared product typeCompareUUniphoreLate-stageSupport AI and Self-Service Agent both list customer support; Yuma AI's scale not recorded; ships application, data service and 1 more rather than the same layer.2 of 2 capabilitiesDifferent layerCompareTTencentPublicSupport AI and Tencent Cloud Agent Development Platform both list customer support; Yuma AI's scale not recorded.2 of 2 capabilitiesShared product typeCompare

Closest alternatives are pairs a vendor page itself compares. Similar products are matched from what each product does; nothing in that group is asserted as a rivalry.

Sources

Stage, from total funding

Company disclosure · 20 Oct 2026

"Yuma raises $5M from top investors"

Valuation

Not found · 20 Oct 2026

Pages read for this record state no valuation or market capitalisation.

Founded

Company disclosure · 20 Oct 2026

"Yuma was founded in 2022 by Guillaume Luccisano"

Public listing

Not found · 20 Oct 2026

No listing on the pages read; treated as private.

Description

Official documentation · 20 Oct 2026

Company page: "AI customer experience software for ecommerce brands"

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