Audience Agent

AI agent

An Adobe Experience Platform agent in Real-Time CDP and Journey Optimizer that finds, builds and monitors customer audiences and B2B buying groups from plain-language requests.

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TypeAI agent
RoleBundled component
AvailabilitySold
DeploymentSaaS
Intended forEnterprise
SecurityVendor-asserted
CertificationsSOC 2 Type II, ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, CSA STAR
Trains on customer dataUnknown
Zero data retentionUnknown
Data residencyNot recorded
Security featuresNot recorded
StatusActive
Sold withinAdobe Real-Time CDP
PricingNot recorded

What it does

experienceleague.adobe.com

Sources

Pricing

Not found · 10 Oct 2026

No price for Audience Agent. Agent Orchestrator's pricing page never names it, so no model is carried over (standard 3).

Description

Official documentation · 10 Oct 2026

"an AI-powered assistant for managing, creating, and optimizing audiences"; "users work in plain language"; "natively integrated with Adobe Real-Time CDP and Adobe Journey Optimizer". Buying groups from https://business.adobe.com/products/experience-platform/agent-orchestrator/audiences.html.

What it does

Official documentation · 10 Oct 2026

Audience discovery, estimation and forecasting (data-analysis); always-on audience management and hand-off to journey agents (workflow-automation).

Constraints

Trust centre · 18 Oct 2026

Derived from the security facts on this page, from the same source.

Security

Trust centre · 18 Oct 2026

Adobe Trust Center compliance list (last updated May 21, 2026; read in the in-app browser 2026-10-18), group 'Adobe Experience Cloud (footnote 3 lists Adobe GenStudio for Performance Marketing, Adobe Experience Platform, Adobe Journey Optimizer, Adobe Real-Time Customer Data Platform and Adobe Experience Manager)': 'SOC 2–Type 2 (Security, Availability, & Confidentiality)', ISO 27001:2022, ISO 27017:2015, ISO 27018:2019, 'CSA Star Level 2'; 'All these attestations have been certified by third-party auditors.' HIPAA/GLBA/FERPA 'ready' is not a BAA, so not recorded. Training, ZDR and residency not stated on this page.

Sold within

Not found · 10 Oct 2026

"Available in Adobe Real-Time CDP and Adobe Journey Optimizer solutions" names the parents but not whether it is included or an add-on; parent written as Real-Time CDP, the first named.

Name

Official documentation · 10 Oct 2026

"Audience Agent" heading on Adobe's Agent Orchestrator audiences page.

URL

Official documentation · 10 Oct 2026

Adobe's own "Audience Agent overview", linked as "Learn about Audience Agent" from https://business.adobe.com/products/experience-platform/agent-orchestrator/audiences.html.

Modalities

Official documentation · 12 Oct 2026

Page: 'Just type or speak what you need / Business Users gain instant answers on audience size, overlaps, or performance trends'.

Intended for

Official documentation · 10 Oct 2026

Sold to enterprise marketing teams through Adobe Experience Platform.

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