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Conversation Intelligence

Application

by Avoma

Conversation Intelligence uses AI scorecards to automate call scoring.

Find alternatives to Conversation Intelligence

What it does

• Workflow automation

Features 5

• Live Answer AssistantGives reps real-time Answer Cards to handle objections and complex questions on calls.
• AI Call ScoringScores every call with AI Scorecards built from sales methodology templates or custom criteria.
• Talk-Pattern InsightsTracks competitor mentions, objections and feature requests and analyzes top reps' talk patterns.
• Smart TrackersTracks phrases beyond exact keywords for deal risks and churn signals, with email and Slack alerts.
• Usage Activity & Engagement InsightsAnalyzes call and meeting activity and quantifies time saved to measure team impact.

Sources

Pricing

Pricing page · 14 Oct 2026

"Per seat per month, billed annually."

Description

Official documentation · 14 Oct 2026

"AI Scorecards automate call scoring"

What it does

Official documentation · 14 Oct 2026

"AI Scorecards automate call scoring"

Sold within

Official documentation · 14 Oct 2026

"Get Conversation Intelligence add on"

Name

Official documentation · 14 Oct 2026

"Get Conversation Intelligence add on"

URL

Official documentation · 14 Oct 2026

"Get Conversation Intelligence add on"

Deployment

Official documentation · 14 Oct 2026

"After signing in, you'll land in the main Avoma workspace"

Interfaces

Official documentation · 18 Oct 2026

Page: 'get it on Google Play download on the app store'.

Intended for

Official documentation · 18 Oct 2026

Page: 'Case Studies See how revenue teams use Avoma to drive results'.

Also from Avoma

• Avoma Application

  AI meeting assistant that records, transcribes and summarises meetings, writes follow-up emails, syncs notes to CRMs and answers questions across conversations with Ask Avoma.

• Ask Avoma Application

  An AI copilot inside Avoma that answers questions about meetings, deals, accounts and pipeline from transcripts, emails, CRM records and web sources, citing the source of every answer; one meeting at a time on every plan, across all conversations on Enterprise or the Conversation Intelligence add-on, and across deals with Revenue Intelligence.

• AI Meeting Assistant Application

  AI Meeting Assistant automates meeting notes, follow-up emails, and CRM updates.

• Revenue Intelligence Application

  Revenue Intelligence uses AI to update sales pipelines.

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