Docusign IAM

Platform

Intelligent Agreement Management platform built around Iris, Docusign's AI that reads a customer's contracts and surfaces obligations, risks and renewal dates, plus an Agreement Manager and Workflow Builder for acting on what it finds.

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TypePlatform
RoleSuite
AvailabilitySold
Deployment—
Intended forEnterprise, Public sectorSelf-reported · 8 Sep 2026
SecurityVendor-assertedTrust centre · 29 Sep 2026
CertificationsSOC 2 Type II, ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, GDPR DPA, PCI DSS
Trains on customer dataYes, unless you opt out
Zero data retentionUnknown
Data residencyUS, EU, Asia-Pacific
Security featuresSCIM provisioning, Role-based access control, Encryption at rest, Multi-factor authentication
StatusActive
Sold withinSold on its ownPricing page · 30 Sep 2026
PricingSubscription, Enterprise quote — $45/mo per user (4 Sep 2026)Pricing page · 4 Sep 2026
Sources3 of 3 fields

IAM Starter $45/user/month, IAM Standard $50/user/month (3-user minimum), IAM Professional $80/user/month (3-user minimum), all annual billed monthly and each listing 'AI search, management and analysis'; IAM Enterprise (5+ users) is custom-quoted. Sold separately from the $11-45/user/month eSignature plans.

What it does

docusign.com

Sources

Pricing

Pricing page · 4 Sep 2026

IAM plans page fetched 2026-09-04: Starter $45, Standard $50 (3-50 users), Professional $80 (3-50 users), Enterprise 5+ users no figure. Product page https://www.docusign.com/intelligent-agreement-management (title 'IAM | Docusign') fetched the same day; the old url was the homepage. Company spelled 'Docusign' throughout its own site — renamed 2026-09-04.

Constraints

Trust centre · 29 Sep 2026

Derived from this product's security block by scripts/fixes/derive-constraints-met.py; see provenance.security.

Security

Trust centre · 29 Sep 2026

Company-wide certifications. Training from Docusign's AI Attachment, which marks IAM as consenting to AI training with an opt-out toggle; residency from docusign.com/privacy/data-residency (IAM: US, Canada, Europe, Australia, Japan). SAML is not named on a readable page, so SSO is not recorded.

Sold within

Pricing page · 30 Sep 2026

"IAM Starter" is priced at $45 "/user/month" with a "Buy Now" button ("This is an annual commitment of $540."); IAM Standard ($50) and IAM Professional ($80) follow, and IAM for Enterprise routes to "Contact Sales".

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