E

Contact Center

Application

by EliseAI

Unified communications hub for property teams that consolidates resident and prospect phone, email, text and chat, answers with VoiceAI around the clock, and scores agent calls with performance reporting.

Find alternatives to Contact Center

What it does

• Customer support
• Voice agent
• Property management

Features 3

• 24/7 VoiceAI supportPersonalized round-the-clock support with seamless AI-to-agent handoffs when needed.
• Unified multi-channel communicationConsolidates resident interactions across phone, email, text and chat in one platform.
• Quality control and call scoringMonitors agent calls with call scoring and reports on performance, response times and volume.

Sources

Pricing

Not found · 9 Oct 2026

No price, tier or plan on the page; demo/contact route only.

Description

Official documentation · 9 Oct 2026

"Meet the needs of today's renters with 24/7 personalized support with VoiceAI"; "Monitor agent calls with call scoring and detailed reporting on performance, response times, and interaction volume."

What it does

Official documentation · 9 Oct 2026

Constraints

Trust centre · 2 Oct 2026

Derived from the security facts on this page, from the same source.

Security

Trust centre · 2 Oct 2026

EliseAI trust center (Vanta, script-rendered; read in the in-app browser). Scope is by vertical: Housing SOC 2 Type II, Healthcare SOC 2 Type II and HIPAA, Housing-Applications PCI-DSS SAQ-D; only SOC 2 Type II holds for every vertical so only that is recorded (HIPAA applies to the healthcare product only and no BAA is stated).

Sold within

Not found · 9 Oct 2026

Page read (https://eliseai.com/contact-center) with WebFetch 2026-10-09; states no packaging/entitlement route, demo/contact only.

Name

Official documentation · 9 Oct 2026

URL

Official documentation · 9 Oct 2026

Modalities

Official documentation · 9 Oct 2026

Page: "Consolidate resident interactions across phone calls, email, text, and chat into an integrated, intuitive platform."

Intended for

Self-reported · 9 Oct 2026

Sold to property-management operators and their leasing/operations teams (same audience as the sibling EliseAI components).

Also from EliseAI

• EliseAI AI agent

  Runs agents that handle leasing, resident and patient conversations across phone, email and text.

• EliseCRM Application

  Leasing CRM that stores prospect and resident records the conversational agents act on.

• AI-Guided Tours Application

  Self-guided property touring solution where prospects explore independently while an AI virtual guide assists in real time, bookable via ILS listings or EliseAI's chat/SMS/voice channels.

• EliseAI Delinquency Application

  Automates late-rent-payment follow-ups, manages payment plans and notifies residents of outstanding balances.

• EliseAI for Healthcare Application

  Automates patient communication and administrative tasks (appointment scheduling, billing reminders, insurance intake) across voice, email, text and chat for healthcare practices.

• Lease Audits Application

  Automatically compares signed leases against ledgers to detect billing errors and recover missed revenue.

• EliseAI Maintenance Application

  Automates maintenance work-order creation, prioritization and technician routing, with 24/7 emergency response and resident self-service troubleshooting.

• EliseAI Renewals Application

  Automates lease-renewal processes to retain residents and reduce vacancies through proactive outreach and personalized offers.

• VoiceAI Application

  24/7 conversational AI handling inbound/outbound leasing and resident-service calls (tours, maintenance, renewals, rent inquiries) in 33+ languages, integrated with EliseCRM.

• Prospect Management AI agent

  Elise engages leads around the clock across every channel, answers questions, matches properties, screens renters, books tours and follows up, keeping each prospect's history in one conversation.

• Move-In Application

  Move-in workflow for residents and property teams: a step-by-step resident checklist, automatic checking of insurance certificates, and an agent dashboard that tracks move-in progress and automates sharing.

• Maintenance App Application

  Mobile and web app for maintenance technicians and supervisors that auto-assigns and schedules work orders by skill and availability, tracks them by priority, supports offline use, and feeds data into EliseCRM.

• Agent App Application

  Mobile CRM for leasing agents with an AI-curated task queue, a personal schedule across tours and buildings, and calling, texting and email to prospects from the app.

Open EliseAI in the directory

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