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Gong Assistant

AI agent

by Gong

Gong Assistant answers questions about customer conversations using Gong data.

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What it does

• Knowledge retrieval

Features 6

• Conversation Q&AAsk questions about conversations and customer interactions and continue with follow-ups.
• Theme and trend analysisAnalyses themes, trends and feedback across conversations.
• Sales document creationCreates sales documents based on Gong data.
• Gong asset buildingBuilds Gong assets such as scorecards.
• Repeatable workflow agentsRuns agents for repeatable workflows.
• File upload contextUploaded files can be added as extra context.

Sources

Pricing

Official documentation · 15 Oct 2026

"end of your subscription term"

Description

Official documentation · 15 Oct 2026

"answers grounded in your Gong data"

What it does

Official documentation · 15 Oct 2026

"Ask questions about conversations and customer interactions"

Sold within

Official documentation · 15 Oct 2026

"Available on: Gong Foundation"

Name

Official documentation · 15 Oct 2026

"Gong Assistant is a conversational agent"

URL

Official documentation · 15 Oct 2026

"Gong Assistant is a conversational agent"

Deployment

Official documentation · 15 Oct 2026

"sign in to Gong"

Also from Gong

• Gong Revenue AI OS Platform

  Revenue platform that captures customer interactions into a Revenue Graph and runs Gong Agents (follow-ups, deal and pipeline updates, forecast corrections) alongside Engage, Forecast and Enable (AI Trainer, AI Tracker).

• Gong Engage Application

  Gong Engage uses customer conversations to personalize sales outreach and recommend next actions.

• Gong Revenue Graph Data service

  Gong Revenue Graph captures, contextualizes, and analyzes customer interactions across channels.

• AI Activity Mapper AI agent

  AI Activity Mapper associates CRM entities with Gong activities.

• AI Briefer AI agent

  AI Briefer generates structured summaries.

• AI Builder AI agent

  AI Builder creates structured content assets.

• AI Call Reviewer AI agent

  AI Call Reviewer scores calls automatically against predefined criteria.

• AI Composer AI agent

  AI Composer generates email drafts.

• AI Data Extractor AI agent

  AI Data Extractor extracts details from calls and emails.

• AI Deal Monitor AI agent

  AI Deal Monitor tracks deal activity and behavior to detect opportunities at risk.

• AI Deal Predictor AI agent

  AI Deal Predictor analyzes sales pipelines to generate deal likelihood scores.

• AI Deal Reviewer AI agent

  AI Deal Reviewer assesses adherence to sales methodology playbooks.

• AI Revenue Predictor AI agent

  AI Revenue Predictor uses historical performance to project how current deals will close.

• AI Tasker AI agent

  AI Tasker automatically creates and tracks sales follow-up tasks.

• AI Theme Spotter AI agent

  AI Theme Spotter groups patterns in customer conversations into named themes.

• AI Topic Tagger AI agent

  AI Topic Tagger manages topic models that identify recurring subjects across calls.

• AI Tracker AI agent

  AI Tracker detects concepts and intent in conversations.

• AI Transcriber AI agent

  AI Transcriber converts customer conversations into transcripts and applies custom vocabulary corrections.

• Gong Foundation Platform

  Gong Foundation captures customer interactions and connects them to business context.

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