AI Front Door
One patient-facing agent across voice, SMS, chat and app that takes any scheduling, triage, education, billing or caregiver request start to finish, inbound and outbound, and coordinates follow-up such as MRIs, DME and home care.
Find alternatives to AI Front Door
What it does
- Voice agent
- Patient communication
- Customer support
Features 5
- Omni-ChannelOne AI across voice, SMS, chat or app without losing the conversation.
- Omni-TopicHandles any clinical or administrative request start to finish, unlike topic-locked IVRs.
- Caregiver in the LoopHandles calls and updates so the care team stays in the loop.
- External RelationsCoordinates MRIs, DME and homecare on the patient's behalf.
- AI Patient AdvocatePreps patients for visits, answers questions and follows up after.
Sources
- Pricing
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The only figure published is for the underlying voice model ("Polaris Pro As Low As $9/hour"), not for this product; no price for this product is stated.
- Description
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Official documentation · 11 Oct 2026
"Inbound and outbound, every channel, any topic, start to finish."; "One AI, every channel: voice, SMS, chat, or app"; "an intelligent agent that handles scheduling, triage, education, caregiver coordination, and follow-up"; "it coordinates MRIs, DME, and homecare on the patient's behalf."
- What it does
-
Official documentation · 11 Oct 2026
"Inbound and outbound, every channel, any topic, start to finish."; "One AI, every channel: voice, SMS, chat, or app"; "an intelligent agent that handles scheduling, triage, education, caregiver coordination, and follow-up"; "it coordinates MRIs, DME, and homecare on the patient's behalf."
- Sold within
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Read the New Products page and this product's own page: the product is listed under "Our Products ... supported by the Polaris Platform", but no page states a plan, price or whether it is bought alone or with the agents; the only route is "Book A Meeting".
- Name
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Official documentation · 11 Oct 2026
Our Products: "AI Front Door" (Omni-Topic, Omni-channel).
- URL
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Official documentation · 11 Oct 2026
The product's own page, linked from the vendor's "Products & Orchestrators" menu.
- Deployment
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Official documentation · 11 Oct 2026
A service Hippocratic AI runs, reached through its own "Login" portal; no self-hosted option is published.
- Interfaces
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Official documentation · 12 Oct 2026
Page: 'Omni-channel: voice, SMS, chat, app, web'.
- Intended for
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Sold to health systems, payors and life-sciences companies, as the vendor's provider, payor and pharma menus address them.
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