RealCall
Live-call detection for contact centres that tells, while the caller is still on the line, whether a voice is cloned or the caller is an AI agent, and sends that real-or-AI result with an uncertainty flag to the IVR and fraud tools, with no voice enrolment.
What it does
- Synthetic media detection
Features 4
- Live-call voice clone detectionGives a real-or-AI answer on live calls, sent to IVR and fraud tools, without voice enrollment.
- AI caller routingRoutes AI callers to self-service, verification, a person or the exit based on the customer's rules.
- Uncertain-result reportingReturns an uncertain result rather than a guess when audio cannot support a clear answer.
- Mid-call resultsDelivers the result while the caller is still on the line to trigger controls.
Sources
- Pricing
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No price or plan for RealCall is published; the RealScan and RealAPI plan cards do not name RealCall.
- Description
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Official documentation · 11 Oct 2026
"Identify cloned voices + AI callers live"; "Protect accounts and agent hours with a real-or-AI answer on live calls, sent to your IVR and fraud tools. No voice enrollment." "Get an uncertain result, not a guess, when the audio can't support a clear answer."
- What it does
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Official documentation · 11 Oct 2026
"Flag cloned voices and AI callers on live calls with RealCall."
- Sold within
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Read the RealCall page and the platform page: both offer only a demo or an expert call, and no page states how RealCall is licensed or whether it comes with another Reality Defender plan.
- Name
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Official documentation · 11 Oct 2026
Page title "RealCall Voice Deepfake Detection".
- URL
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Official documentation · 11 Oct 2026
Reality Defender's own product page, listed under Platform > Products beside RealScan, RealAPI and RealMeeting.
- Deployment
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Official documentation · 11 Oct 2026
Results are delivered mid-call into the customer's call stack; the enterprise plans elsewhere also offer on-premises and private-cloud deployment, but this page does not say which apply to RealCall.
- Modalities
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Official documentation · 11 Oct 2026
Live call audio in; a real-or-AI result with confidence out.
- Intended for
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Official documentation · 11 Oct 2026
Contact-centre, fraud and authentication teams.
Also from Reality Defender
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RealScan Application
A browser web app where analysts upload audio, video or images and get an Authentic, Suspicious or Manipulated verdict on whether the file is AI-generated, with exportable findings.
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RealAPI API service
A deepfake-detection API that takes audio, video or images over REST or SDKs and returns a structured verdict on whether the media is AI-generated, with a free tier of 50 scans a month.
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RealMeeting Application
Deepfake detection that runs inside Zoom and Microsoft Teams calls, analysing participants' video and voice in real time and alerting the host with an Authentic or Manipulated result and a confidence score, with a full report afterwards and no participant enrolment or stored recordings.
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