B

Bernard

AI operations platform for appliance repair companies: AI agents answer and place calls, recognise each kind of job, book technicians against live availability, and prepare the repair before the truck rolls with a parts and diagnosis triage called Pre-ID.

StageUndisclosed

Founded2026

HeadquartersNew York, USA

StatusPrivate

Product

Selected offerings — the AI products recorded here, not the vendor's full catalogue.

• Bernard AI agent

  AI agents for appliance repair servicers that answer inbound and overflow calls, recognise whether a call is a new repair, warranty dispatch, status request or redo, book a visit that matches technician, territory and parts timing, confirm with customers, and prepare each job with a Pre-ID diagnosis and parts lookup; sold by demo on a paid subscription.

Similar products 104

No sourced competitor yet: no filing, vendor document or measured-market report read so far names a rival for this company, so none is asserted. The companies below are the closest by what their products do.

How this list is ranked ↗

HAHippocratic AILate-stageBernard and AI Physician Front Door do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded.3 of 3 capabilitiesShared product typeCompareSASoundHound AIPublicBernard and OASYS Front Desk do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded.2 of 3 capabilitiesShared product typeCompareEEvergroveUndisclosedBernard and Evergrove both list voice agent; both also serve buyers who need to handle customer support conversations; scale not recorded for either.2 of 3 capabilitiesShared product typeCompareAHAssort HealthLate-stageBernard and Assort Concierge do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded.3 of 3 capabilitiesShared product typeComparePPolyAIUndisclosedBernard and PolyAI dialog agents do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; scale not recorded for either.2 of 3 capabilitiesShared product typeCompareFForethoughtAcquiredBernard and Forethought Solve do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded; Forethought is acquired, with no independent scale.3 of 3 capabilitiesShared product typeCompareHHaptikAcquiredBernard and AI Booking Agent do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded; Haptik is acquired, with no independent scale.3 of 3 capabilitiesShared product typeCompareFFinAcquiredBernard and Fin Voice do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded; Fin is acquired, with no independent scale.3 of 3 capabilitiesShared product typeCompareEEliteUndisclosedBernard and Elite Health both list voice agent; both also serve buyers who need to handle customer support conversations; scale not recorded for either.2 of 3 capabilitiesShared product typeCompareSServiceNowPublicBernard and AI Agents do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded.3 of 3 capabilitiesShared product typeCompareKKlaviyoPublicBernard and Klaviyo Customer Agent both list customer support; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded.2 of 3 capabilitiesShared product typeCompareCCrescendoEarly-stageBernard and Crescendo CXP do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded.3 of 3 capabilitiesShared product typeCompareDDecagonLate-stageBernard and Decagon do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded.3 of 3 capabilitiesShared product typeCompareLLivePersonAcquiredBernard and LivePerson Voice AI do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded; LivePerson is acquired, with no independent scale.3 of 3 capabilitiesShared product typeCompareYYellow.aiUndisclosedBernard and Conversational EX Cloud both list customer support; both also serve buyers who need to handle customer support conversations; scale not recorded for either.3 of 3 capabilitiesShared product typeCompareZZoomPublicBernard and Zoom Virtual Agent Receptionist do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded.3 of 3 capabilitiesShared product typeCompareGGenesysUndisclosedBernard and Genesys Cloud CX do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded; Genesys's scale not comparable: only a revenue estimate, no market cap or valuation.3 of 3 capabilitiesShared product typeCompareEeGainPublicBernard and eGain AI Agent do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; scale not recorded for either.3 of 3 capabilitiesShared product typeCompareCCarSignalUndisclosedBernard and CarSignal both list voice agent; both also serve buyers who need to handle customer support conversations; scale not recorded for either; ships application rather than the same layer.2 of 3 capabilitiesDifferent layerCompareEEntrataUndisclosedBernard and Entrata Maintenance AI both list customer support; both also serve buyers who need to handle customer support conversations; scale not recorded for either.2 of 3 capabilitiesShared product typeCompareFFreshworksPublicBernard and Freshcaller do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded.3 of 3 capabilitiesShared product typeCompareCCrestaLate-stageBernard and Cresta AI Agent do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded.3 of 3 capabilitiesShared product typeCompareAAdaUndisclosedBernard and Ada AI Agent both list customer support; both also serve buyers who need to handle customer support conversations; scale not recorded for either.2 of 3 capabilitiesShared product typeCompareSSalesforcePublicBernard and Casey, the Help Agent do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded.3 of 3 capabilitiesShared product typeCompareEEliseAILate-stageBernard and Prospect Management both list customer support; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded.3 of 3 capabilitiesShared product typeCompareSSynthflowEarly-stageBernard and Synthflow Voice AI Agents do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; scale not recorded for either.2 of 3 capabilitiesShared product typeComparePParloaLate-stageBernard and Parloa AMP do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded.2 of 3 capabilitiesShared product typeCompareFLFunnel LeasingUndisclosedBernard and Fenix do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; scale not recorded for either.3 of 3 capabilitiesShared product typeCompareCConversicaUndisclosedBernard and Conversica AI Agents both list customer support; both also serve buyers who need to handle customer support conversations; scale not recorded for either.2 of 3 capabilitiesShared product typeCompareZZendeskLate-stageBernard and AI Agents both list customer support; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded.3 of 3 capabilitiesShared product typeCompareAAtlassianPublicBernard and Service Request Helper both list customer support; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded.3 of 3 capabilitiesShared product typeCompareKKore.aiLate-stageBernard and AI for Service do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; scale not recorded for either; ships agent platform and application rather than the same layer.3 of 3 capabilitiesDifferent layerCompareCCognigyAcquiredBernard and Cognigy Voice Gateway do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded; Cognigy is acquired, with no independent scale; ships agent platform, application and 2 more rather than the same layer.3 of 3 capabilitiesDifferent layerCompareRARetell AIUndisclosedBernard and Retell AI Voice Agents do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; scale not recorded for either; ships agent platform rather than the same layer.2 of 3 capabilitiesDifferent layerCompareNNiCEPublicBernard and AI Agents for Self-Service do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded.3 of 3 capabilitiesShared product typeCompareHHubSpotPublicBernard and Customer Agent both list customer support; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded.2 of 3 capabilitiesShared product typeCompareSShopifyPublicBernard and Shopify Inbox both list customer support; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded.2 of 3 capabilitiesShared product typeCompareWWorkdayPublicBernard and Workday Paradox Candidate Experience both list customer support; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded.2 of 3 capabilitiesShared product typeCompareBBraviUndisclosedBernard and Bravi both list customer support; both also serve buyers who need to handle customer support conversations; scale not recorded for either; ships application rather than the same layer.2 of 3 capabilitiesDifferent layerCompareTTwilioPublicBernard and Twilio Agent Connect do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded; ships API service, application and 3 more rather than the same layer.3 of 3 capabilitiesDifferent layerCompareAAdobePublicBernard and Product Support Agent both list customer support; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded.2 of 3 capabilitiesShared product typeCompareSSierraLate-stageBernard and Channels do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded.3 of 3 capabilitiesShared product typeCompareFFive9PublicBernard and Five9 Genius AI do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded; ships agent platform, application and 2 more rather than the same layer.3 of 3 capabilitiesDifferent layerCompareOOraclePublicBernard and Oracle Digital Assistant do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded; ships API service, agent platform and 6 more rather than the same layer.3 of 3 capabilitiesDifferent layerCompareMmonday.comPublicBernard and monday service both list customer support; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded.3 of 3 capabilitiesShared product typeComparePProxUndisclosedBernard and Prox both list customer support; both also serve buyers who need to handle customer support conversations; scale not recorded for either; ships application rather than the same layer.1 of 3 capabilitiesDifferent layerCompareCACallbook AIUndisclosedBernard and Callbook AI both list voice agent; scale not recorded for either.2 of 3 capabilitiesShared product typeCompareLLunaBillUndisclosedBernard and LunaBill both list voice agent; scale not recorded for either.2 of 3 capabilitiesShared product typeCompareAAmazonPublicBernard and Amazon Connect Customer do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded.3 of 3 capabilitiesShared product typeCompareBABland AIEarly-stageBernard and Bland do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; scale not recorded for either; ships API service and agent platform rather than the same layer.2 of 3 capabilitiesDifferent layerCompareXXiao-iPublicBernard and Xiao-i cognitive intelligence platform do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded; Xiao-i's scale not comparable: only a revenue estimate, no market cap or valuation; ships application and platform rather than the same layer.2 of 3 capabilitiesDifferent layerComparePPegasystemsPublicBernard and Pega Customer Service both list customer support; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded; ships agent platform, application and 2 more rather than the same layer.2 of 3 capabilitiesDifferent layerCompareMMicrosoftPublicBernard and Service Agent both list customer support; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded.2 of 3 capabilitiesShared product typeCompareEElevenLabsLate-stageBernard and ElevenAgents do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded; ships API service, agent platform and 1 more rather than the same layer.3 of 3 capabilitiesDifferent layerCompareRARelevance AIEarly-stageBernard and Suni, the Intercom Agent both list customer support; both also serve buyers who need to handle customer support conversations; scale not recorded for either.2 of 3 capabilitiesShared product typeCompareKHK HealthLate-stageBernard and PatientGPT both list customer support; both also serve buyers who need to handle customer support conversations; scale not recorded for either; ships application rather than the same layer.1 of 3 capabilitiesDifferent layerCompareDDeryaUndisclosedBernard and Derya both list voice agent; scale not recorded for either.1 of 3 capabilitiesShared product typeCompareVVectaraEarly-stageBernard and Customer Support Managed Agent both list customer support; both also serve buyers who need to handle customer support conversations; scale not recorded for either.2 of 3 capabilitiesShared product typeCompareCCartesiaEarly-stageBernard and Managed Agents both list voice agent; both also serve buyers who need to handle customer support conversations; scale not recorded for either; ships API service and agent platform rather than the same layer.1 of 3 capabilitiesDifferent layerCompareAAllooviumUndisclosedBernard and Alloovium both list voice agent; scale not recorded for either; ships application rather than the same layer.2 of 3 capabilitiesDifferent layerCompareEEvenUpLate-stageBernard and EvenUp Communication Agents both list voice agent; Bernard's scale not recorded.2 of 3 capabilitiesShared product typeCompareKKrispUndisclosedBernard and Krisp Call Center AI both list customer support; both also serve buyers who need to handle customer support conversations; scale not recorded for either; ships API service, application and 1 more rather than the same layer.1 of 3 capabilitiesDifferent layerCompareAAlvariaUndisclosedBernard and Alvaria Intelligence Platform (AIP) both list customer support; scale not recorded for either; ships platform rather than the same layer.2 of 3 capabilitiesDifferent layerCompareRRibbonEarly-stageBernard and Ribbon AI Interviewer both list voice agent; scale not recorded for either.1 of 3 capabilitiesShared product typeCompareSScreenedUndisclosedBernard and Ryan both list voice agent; scale not recorded for either.1 of 3 capabilitiesShared product typeCompareIIBMPublicBernard and IBM Watson Assistant do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded; ships API service, agent platform and 4 more rather than the same layer.3 of 3 capabilitiesDifferent layerCompareAAiseraAcquiredBernard and Aisera AI Agent Platform both list customer support; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded; Aisera is acquired, with no independent scale; ships agent platform and application rather than the same layer.2 of 3 capabilitiesDifferent layerCompareVSVerint SystemsAcquiredBernard and Verint Copilot Bots both list customer support; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded; Verint Systems is acquired, with no independent scale; ships agent platform, application and 2 more rather than the same layer.2 of 3 capabilitiesDifferent layerCompareRRasaEarly-stageBernard and Rasa Platform do comparable work on customer support and voice agent; scale not recorded for either; ships agent platform, application and 1 more rather than the same layer.2 of 3 capabilitiesDifferent layerCompareSIShire IntelligenceUndisclosedBernard and Shire both list voice agent; scale not recorded for either; ships application rather than the same layer.2 of 3 capabilitiesDifferent layerCompareAAlexEarly-stageBernard and AI Interviewer both list voice agent; scale not recorded for either.2 of 3 capabilitiesShared product typeCompareMMakiUndisclosedBernard and Mochi both list voice agent; scale not recorded for either.2 of 3 capabilitiesShared product typeCompareYYandexPublicBernard and Yandex SpeechSense both list customer support; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded; ships API service, application and 2 more rather than the same layer.2 of 3 capabilitiesDifferent layerComparePPhenomLate-stageBernard and Voice Screening Agent both list voice agent; scale not recorded for either.2 of 3 capabilitiesShared product typeCompareCCiscoPublicBernard and Webex AI Agent do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded.3 of 3 capabilitiesShared product typeCompareBBrightHireEarly-stageBernard and BrightHire Screen both list voice agent; scale not recorded for either.1 of 3 capabilitiesShared product typeCompareCCerencePublicBernard and Dealer Assist Agent both list voice agent; Bernard's scale not recorded.1 of 3 capabilitiesShared product typeCompareLLListen LabsLate-stageBernard and Listen both list voice agent; scale not recorded for either; ships application rather than the same layer.1 of 3 capabilitiesDifferent layerCompareRRingCentralPublicBernard and AI Receptionist both list voice agent; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded.2 of 3 capabilitiesShared product typeCompareASAI ScreenrUndisclosedBernard and AI Screenr both list voice agent; scale not recorded for either; ships application rather than the same layer.1 of 3 capabilitiesDifferent layerCompareFRFurhat RoboticsUndisclosedBernard and FurhatAI Creator both list voice agent; scale not recorded for either; ships application, platform and 1 more rather than the same layer.1 of 3 capabilitiesDifferent layerCompareSSpeakLate-stageBernard and Speak for Business both list voice agent; Bernard's scale not recorded; ships application rather than the same layer.1 of 3 capabilitiesDifferent layerCompareSSona8UndisclosedBernard and Sona8 both list voice agent; scale not recorded for either; ships application rather than the same layer.1 of 3 capabilitiesDifferent layerCompareMPMeta PlatformsPublicBernard and Meta Business Agent both list customer support; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded.2 of 3 capabilitiesShared product typeCompareWWixPublicBernard and Wix Smart Chat both list customer support; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded.2 of 3 capabilitiesShared product typeCompareALAleph LabUndisclosedBernard and Aleph Kids both list voice agent; scale not recorded for either; ships application rather than the same layer.1 of 3 capabilitiesDifferent layerCompareSCSpanish ChatUndisclosedBernard and Maya both list voice agent; scale not recorded for either; ships application rather than the same layer.1 of 3 capabilitiesDifferent layerCompareUUniphoreLate-stageBernard and Self-Service Agent do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded; ships application, data service and 1 more rather than the same layer.3 of 3 capabilitiesDifferent layerCompareAAlphabet (Google)PublicBernard and Gemini Enterprise for Customer Experience do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded.3 of 3 capabilitiesShared product typeCompareRRespeecherEarly-stageBernard and Respeecher Space both list voice agent; scale not recorded for either; ships API service and application rather than the same layer.1 of 3 capabilitiesDifferent layerCompareTATalkio AIUndisclosedBernard and Talkio AI both list voice agent; scale not recorded for either; ships application rather than the same layer.1 of 3 capabilitiesDifferent layerCompareDDuolingoPublicBernard and Duolingo Max both list voice agent; Bernard's scale not recorded; ships application rather than the same layer.1 of 3 capabilitiesDifferent layerCompareZZapierLate-stageBernard and Zapier Chatbots both list customer support; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded; ships API service, agent platform and 3 more rather than the same layer.2 of 3 capabilitiesDifferent layerCompareAApplePublicBernard and Siri AI both list voice agent; Bernard's scale not recorded; ships application and developer tool rather than the same layer.1 of 3 capabilitiesDifferent layerCompare1111xEarly-stageBernard and Julian both list voice agent; scale not recorded for either.2 of 3 capabilitiesShared product typeCompareIAInworld AIUndisclosedBernard and Realtime API both list voice agent; scale not recorded for either; ships API service, infrastructure service and 2 more rather than the same layer.1 of 3 capabilitiesDifferent layerCompareCCoveoPublicBernard and Coveo Case Assist both list customer support; both also serve buyers who need to handle customer support conversations; scale not recorded for either; ships API service, application and 2 more rather than the same layer.1 of 3 capabilitiesDifferent layerCompareLLATOUndisclosedBernard and LATO both list voice agent; scale not recorded for either.1 of 3 capabilitiesShared product typeCompareNCNAVER CloudUndisclosedBernard and CLOVA AiCall do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; scale not recorded for either; ships API service, application and 1 more rather than the same layer.2 of 3 capabilitiesDifferent layerCompareMManatalUndisclosedBernard and Manatal AI Interviewer both list voice agent; scale not recorded for either.1 of 3 capabilitiesShared product typeCompareTTencentPublicBernard and Tencent Cloud Agent Development Platform both list customer support; both also serve buyers who need to handle customer support conversations; Bernard's scale not recorded.3 of 3 capabilitiesShared product typeCompareIInCruiterUndisclosedBernard and IncScreen both list voice agent; scale not recorded for either.2 of 3 capabilitiesShared product typeCompareFFirefliesUndisclosedBernard and Fireflies AI Voice Agents both list voice agent; scale not recorded for either.2 of 3 capabilitiesShared product typeCompareHCHuawei CloudUndisclosedBernard and Question Answering Bot (QABot) both list customer support; both also serve buyers who need to handle customer support conversations; scale not recorded for either; ships API service, agent platform and 5 more rather than the same layer.1 of 3 capabilitiesDifferent layerCompare

Closest alternatives are pairs a vendor page itself compares. Similar products are matched from what each product does; nothing in that group is asserted as a rivalry.

Sources

Total funding

Not found · 19 Oct 2026

Pages read for this record state no funding total. Tried the home, terms and privacy pages and the company's YC profile.

Valuation

Not found · 19 Oct 2026

Pages read for this record state no valuation. Tried the home, terms and privacy pages and the company's YC profile.

Founded

Company disclosure · 19 Oct 2026

Own YC profile lists Founded: 2026; bernardhq.com states no founding year.

Public listing

Not found · 19 Oct 2026

No listing on the pages read; treated as private.

Description

Company disclosure · 19 Oct 2026

Terms of Service: "Bernard is an AI-powered operations platform purpose-built for appliance repair companies." The terms name Bernard Labs, Inc. as a New York corporation, while their jurisdiction line reads Deleware; the entity is recorded only as the pages show it.

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