monday.com vs Zapier

monday.com — Application · Public · $3.9B mkt cap · 4 of 4 figures sourced  |  Zapier — Infrastructure · Private · $5B valuation · 3 of 3 figures sourced

Relationship

Overlaps on agent orchestration, customer support and workflow automation; similar scale (private).

Assembled from the recorded fields for this pair, not hand-checked. The comparison below is read from each company’s own profile.

3 of 6 capabilitiesShared product type

3 of 6 capabilities — Shares agent orchestration, customer support and workflow automation.

Ludbee capability tags · from the product records

Shared product type — Both ship application and platform.

Ludbee product records

Aligned comparison

Fieldmonday.comZapier
Size$3.9B mkt cap$5B valuation different basis
Employees3,155730 Zapier has 4.3× fewer
Founded20122011 1 yrs earlier
StatusPublicPrivate
CategoryApplicationInfrastructure
Stack layerApplication, PlatformAPI service, Agent platform, Application, Developer tool, Platform
HeadquartersTel Aviv, IsraelSan Francisco, USA

Capability overlap

Shared · 3

Agent orchestrationCustomer supportWorkflow automation

Not verified for Zapier · 3

Marketing contentMeeting notesSales outreach

Recorded for monday.com. Zapier’s product records say nothing either way — a missing record is not a missing capability.

Not verified for monday.com · 7

Code generationData securityDocument extractionGuardrails and safetyKnowledge retrievalSummarizationText generation

Recorded for Zapier. monday.com’s product records say nothing either way — a missing record is not a missing capability.

Products, side by side

Algorithmic pairing — assembled from recorded fields, not hand-checked

monday.com

Application

monday CRMApplication

Sales CRM for pipelines, contacts and deal activity, with AI that drafts outreach and summarises accounts.

monday NotetakerApplication

AI meeting assistant that joins calls, transcribes, and automatically updates monday CRM with decisions, action items and owners.

monday VibeApplication

Creates custom work applications from natural-language descriptions.

monday agentsApplication

Build and deploy task-specific AI work agents inside monday.com's Work OS.

monday campaignsApplication

AI-powered email marketing product for building, launching and optimizing personalized campaigns, powered by live CRM data.

monday devApplication

Manage software development with AI-assisted sprint planning, roadmaps and workflows.

monday serviceApplication

Service desk for ticket intake and routing, with AI agents that triage and answer requests.

monday sidekickApplication

AI assistant that analyzes workspace context and carries out work tasks on request.

Platform

monday work managementPlatform

Board-based platform for running projects and processes, with AI agents that draft, categorise and route items.

Zapier

Application

Zapier CanvasApplication

Zapier Canvas is an AI-powered diagramming tool for mapping business processes and turning the diagram into working automation. Zapier says it uses AI to generate workflows, suggest next steps, and surface insights that help optimise automations and prevent breakages.

Zapier ChatbotsApplication

Zapier Chatbots is a no-code builder for custom-branded AI chatbots that can be embedded in a website to handle customer interactions. Zapier positions it as a way to scale support and generate leads, with the chatbot able to trigger Zapier workflows off the conversation.

Zapier CopilotApplication

An assistant that works across every Zapier product: asked in plain language to add a field to a table or a step to a Zap, it walks the user through the change or makes it for them.

Platform

Zap workflowsPlatform

The workflow layer Zapier's AI products run on: multi-step Zaps that connect over 9,000 apps and can call AI steps, agents and MCP tools inside a run, built without a developer.

No counterpart

Zapier sells these in a stack layer with no product recorded for monday.com yet — nothing on the other side to compare them against.

API service

Zapier MCPAPI service

Zapier MCP is Zapier's implementation of the Model Context Protocol, giving AI clients such as Claude, ChatGPT and Cursor the ability to take real actions in the user's connected apps. Zapier states it exposes 9,000+ apps and 40,000+ actions while handling app connections, credentials and rate limits on the caller's behalf.

Agent platform

Zapier AgentsAgent platform

AI agents that act across the applications Zapier already connects, built and debugged from a prompt with Zapier Copilot.

Developer tool

AI Guardrails by ZapierDeveloper tool

AI Guardrails by Zapier adds inline AI safety and compliance checks to Zapier workflows. Added as a step to any Zap, Agent or Zapier MCP workflow, it scans content for personally identifiable information, toxic language, prompt injection attempts and negative sentiment, then routes, blocks or escalates based on what it finds.

AI by ZapierDeveloper tool

AI by Zapier is Zapier's built-in tool for adding AI steps to a workflow, powered by the user's choice of model from OpenAI, Anthropic and Google. Users write text prompts to perform tasks such as extracting lead data from unstructured text or answering routing questions inside a Zap.

Zapier SDKDeveloper tool

Zapier SDK gives coding agents and developers authenticated, governed programmatic access to Zapier's app catalogue from code, on behalf of their users. Zapier handles OAuth flows, token management and retries; the SDK ships with a CLI for exploring apps and running actions from the terminal.