monday service
Service desk for ticket intake and routing, with AI agents that triage and answer requests.
Find alternatives to monday service
Its own price list starting at $31 a seat, the highest of the four monday products, and with no free tier of its own.
What it does
- Customer support
- Workflow automation
How it compares
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Freddy AI Agent
Our competitors include the following: companies that primarily offer project and work management solutions... This includes companies such as Asana, Inc., Smartsheet Inc., Notion Labs, Inc., Atlassian Corporation PLC (Trello), ClickUp, and Freshworks Inc. companies that primarily offer customer relationship management solutions. This includes companies such as HubSpot, Pipedrive, Zoho Corp., and SugarCRM companies that primarily offer enterprise service management tools. This includes companies such as Freshworks Inc. (Freshservice), and Atlassian Corporation PLC (Jira Service Management). companies that primarily offer software development tools. This includes companies such as Atlassian Corporation PLC (Jira).
Regulatory filing · 18 Sep 2026
Sources
- Pricing
- Sold within
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The pricing page gives monday service its own plans (Standard, Pro, Enterprise) with a self-serve trial: Standard "$31 seat / month", "Try for free".
Also from monday.com
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monday CRM Application
Sales CRM for pipelines, contacts and deal activity, with AI that drafts outreach and summarises accounts.
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monday work management Platform
Board-based platform for running projects and processes, with AI agents that draft, categorise and route items.
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monday agents Application
Build and deploy task-specific AI work agents inside monday.com's Work OS.
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monday campaigns Application
AI-powered email marketing product for building, launching and optimizing personalized campaigns, powered by live CRM data.
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monday dev Application
Manage software development with AI-assisted sprint planning, roadmaps and workflows.
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monday Notetaker Application
AI meeting assistant that joins calls, transcribes, and automatically updates monday CRM with decisions, action items and owners.
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monday sidekick Application
AI assistant that analyzes workspace context and carries out work tasks on request.
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monday Vibe Application
Creates custom work applications from natural-language descriptions.
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