Fenix
AI agents that answer apartment prospects and residents by chat, SMS, email and voice, book tours and turn requests into work orders, plus AI scoring of every leasing call and resident sentiment analysis.
What it does
- Customer support
- Voice agent
- Property management
Features 6
- Prospect AIEngages prospects by email, SMS, chat and voice, books tours and captures preferences to the guest card.
- Resident AIHandles resident asks such as rent reminders, payment questions, renewal options and maintenance work orders.
- AI assistantAssistant embedded in Funnel and the user's LLMs that answers questions and reaches into other systems to complete work.
- Agentic workflowsGiven a goal, Fenix runs the job end to end, such as generating a lease amendment and sending it for signature.
- AI call scoringAutomatically scores calls at the call, agent, community or portfolio level against script and objection handling.
- AI sentiment analysisReads resident interactions for sentiment, surfaces satisfaction and complaint trends, and predicts renewal likelihood.
How it compares
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EliseAI
Funnel pitches its leasing and resident AI agents as the alternative to EliseAI's for apartment operators; same prospect and resident conversation job.
The best EliseAI alternative that offers CRM, Voice AI, and a resident portal is Funnel Leasing.
Company disclosure · 10 Oct 2026
Sources
- Pricing
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Pricing + packages page names the Agent Platform and Renter Platform bundles with "Contact our sales team"; no price published.
- Description
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Company disclosure · 11 Oct 2026
Prospect AI "covers email, SMS, chat, and voice" and "books tours"; Resident AI turns "a leak called in at midnight into a work order"; "AI Call scoring: Calls get scored automatically, at the call, agent, community, or portfolio level"; "AI sentiment analysis: Fenix reads resident interactions for sentiment".
- What it does
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Company disclosure · 10 Oct 2026
Prospect, Resident and Voice AI agents for apartment leasing and residents.
- Sold within
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"Every customer starts with the Agent Platform, our renter-centric CRM"; the Agent Platform bundle lists Fenix (Prospect, Resident + Voice AI agents) as included.
- Name
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Company disclosure · 10 Oct 2026
"Fenix is Funnel's AI".
- URL
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Company disclosure · 10 Oct 2026
Product page.
- Deployment
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Company disclosure · 10 Oct 2026
Hosted platform: every customer starts with the Agent Platform CRM; nothing is installed.
- Modalities
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Official documentation · 12 Oct 2026
Page: 'Prospect AI covers email, SMS, chat, and voice'.
Also from Funnel Leasing
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Funnel Fabric Platform
Orchestrates teams, AI, and external tools across the renter journey.
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Multifamily CRM Application
A CRM where AI and human agents work together across the renter lifecycle, with AI summarizing calls and guest cards.
Open Funnel Leasing in the directory
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