Multifamily CRM
A CRM where AI and human agents work together across the renter lifecycle, with AI summarizing calls and guest cards.
Find alternatives to Multifamily CRM
What it does
- Property management
- Summarization
Features 6
- Renter-centric architectureWorks at the renter level across the whole portfolio so one renter is always one record, supporting specialized roles.
- Built-in AI assistanceDrafts replies for agents, summarizes calls and guest cards, and provides an in-app assistant.
- Tour schedulingProspects book from the site and tours are routed by real availability and office hours with automatic confirmations.
- Reporting and attributionReady-to-present reports and multi-touch attribution from a single agent up to portfolio performance.
- Workflow builderSelf-service builder inside the CRM to orchestrate the renter lifecycle blending AI communications with human touchpoints.
- Omnichannel communications and call centerBuilt-in call center with IVR and call routing, plus SMS, email, live chat and voice logged to the renter record.
Sources
- Pricing
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Official documentation · 16 Oct 2026
"Contact our sales team"
- Description
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Official documentation · 16 Oct 2026
"The CRM where AI and human agents work together across the entire renter lifecycle."
- What it does
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Official documentation · 16 Oct 2026
"summarizes calls and guest cards"
- Sold within
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Official documentation · 16 Oct 2026
"Every customer starts with the Agent Platform, our renter-centric CRM"
- Name
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Official documentation · 16 Oct 2026
"Funnel’s award-winning multifamily CRM"
- URL
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Official documentation · 16 Oct 2026
"Funnel’s award-winning multifamily CRM"
- Deployment
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Official documentation · 16 Oct 2026
"provides cloud-based, integrated platforms"
Also from Funnel Leasing
-
Fenix AI agent
AI agents that answer apartment prospects and residents by chat, SMS, email and voice, book tours and turn requests into work orders, plus AI scoring of every leasing call and resident sentiment analysis.
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Funnel Fabric Platform
Orchestrates teams, AI, and external tools across the renter journey.
Open Funnel Leasing in the directory
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