RingCentral
RNGCloud communications and contact-center platform (UCaaS) that adds AI call summarization, coaching, and CRM auto-update on top of voice/video/messaging.
Products
Selected offerings — the AI products recorded here, not the vendor's full catalogue.
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AI Receptionist uses AI to answer and handle business calls.
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RingCX is a contact center platform that manages human and AI agents and provides AI insights, automation, and assistance.
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RingWEM uses AI for agent scoring, coaching, feedback, and customer satisfaction analysis.
Inside RingCentral
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AI Conversation Expert (ACE) Application
Analyzes every conversation with AI, automatically keeps CRMs up to date, and provides on-the-spot AI coaching tips, inside RingCentral's cloud communications platform.
Inside RingCX
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AVA Agent Assist provides AI answers and guidance during live customer conversations.
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AVA Supervisor Assist monitors customer conversations and provides call summaries and transcripts.
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RingCX AI Interaction Analytics extracts customer satisfaction insights from customer interactions and displays conversation data in dashboards.
Inside RingEX
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AI Virtual Assistant transcribes and analyzes conversations and captures call and meeting notes.
Closest alternatives 1
Similar products 149
Closest alternatives are pairs a vendor page itself compares. Similar products are matched from what each product does; nothing in that group is asserted as a rivalry.
Sources
- Market cap
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Regulatory filing · 30 Jun 2025
RingCentral, Inc. Form 10-K (FY2025) cover page: "The aggregate market value of voting stock held by non-affiliates of the Registrant on June 30, 2025, based on the closing price of $28.35 for shares of the Registrant's common stock as reported by the New York Stock Exchange, was approximately $2.3 billion."
- Founded
- Public listing
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Regulatory filing · 20 Sep 2026
"Class A Common Stock RNG New York Stock Exchange" -- Form 10-Q cover page.
- Description
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