Salesforce vs Toloka

Salesforce — Application · Public · $196.1B mkt cap · 4 of 4 figures sourced  |  Toloka — Infrastructure · Private · 1 of 1 figure sourced

Relationship

Assembled from the recorded fields for this pair, not hand-checked. The comparison below is read from each company’s own profile.

Aligned comparison

FieldSalesforceToloka
Size$196.1B mkt capnot disclosed
Employees83,334—
Founded19992014 15 yrs later
StatusPublicPrivate
CategoryApplicationInfrastructure
Stack layerAI agent, Agent platform, Application, Data serviceAI agent, Data service, Platform
HeadquartersSan Francisco, USAAmsterdam, Netherlands

Capability overlap

Shared · 4

Agent orchestrationData analysisMarketing contentWorkflow automation

Not verified for Toloka · 4

Customer supportEmail assistanceKnowledge retrievalSales outreach

Recorded for Salesforce. Toloka’s product records say nothing either way — a missing record is not a missing capability.

Not verified for Salesforce · 7

Code generationData labellingEvaluation and observabilityGuardrails and safetyModel trainingText generationTranslation

Recorded for Toloka. Salesforce’s product records say nothing either way — a missing record is not a missing capability.

Products, side by side

Algorithmic pairing — assembled from recorded fields, not hand-checked

Salesforce

AI agent

Agentforce CoworkerAI agent

AI teammate that searches 300+ enterprise sources, surfaces proactive insights and triggers workflows/agents across Salesforce, Slack, Microsoft Teams, Claude, ChatGPT and mobile; the single entry point to every agent a team creates within Agentforce.

Data service

Salesforce Data 360Data service

Data platform that unifies customer records across systems for use by Salesforce applications and agents.

Toloka

AI agent

TendemAI agent

A hybrid AI-plus-human agent that takes a delegated task - research, data analysis, copywriting, design or development - has AI do the first pass, then routes it to one of 10,000+ vetted experts for verification and multi-layer QA, returning results in 2-24 hours.

Data service

Off-the-shelf DatasetsData service

Toloka's catalogue of ready-made training datasets sold outright — three named at the time of writing (Tau-bench Dataset Extension, University-level Math Reasoning, Multimodal Conversations) — as distinct from the custom data work its Platform sells.

Toloka Physical AIData service

Human-in-the-loop data programs -- demonstrations, annotation and evaluation -- for training robotics and physical AI systems.

Toloka PlatformData service

A self-serve platform where an AI agent turns a described data goal into a full human-annotation pipeline - RLHF and preference data, data collection, instruction tuning, model evaluation, synthetic-data validation and content-moderation QA - with LLM-based quality checks on the output.

No counterpart

Salesforce sells these in a stack layer with no product recorded for Toloka yet — nothing on the other side to compare them against.

Application

Agentforce Guided ShoppingApplication

AI shopping agent embedded in Commerce Cloud that speeds product discovery with visual product search, pulling the product catalog directly into a chat interface.

Agentforce MarketingApplication

Marketing AI agents that plan campaigns, create and adapt content per channel and identify audiences, sold as the product formerly called Marketing Cloud.

Agentforce Revenue ManagementApplication

Product-to-cash suite (branded Revenue Cloud on its own page, 'Agentforce Revenue Management' in Salesforce's own FAQ) with agents embedded in quoting, contracts, billing and collections workflows; sold as a paid add-on to a Sales Cloud subscription.

Agentforce SalesApplication

Sales AI agents that prospect, manage opportunities and give sellers pipeline visibility across the deal cycle, sold as the product formerly called Sales Cloud.

Agentforce ServiceApplication

Customer-service AI agents that resolve questions autonomously, deflect cases to digital channels and give human reps context, sold as the product formerly called Service Cloud.

Salesforce in ClaudeApplication

Plugin that brings Salesforce sales data and 37 prebuilt seller skills into Anthropic's Claude, answering deal questions and updating records under the user's existing Salesforce permissions.

TableauApplication

Visual analytics that turns business data into dashboards and answers, with natural-language questions and agent-monitored metrics.

Agent platform

AgentforceAgent platform

Platform for building and running AI agents inside Salesforce applications.

Toloka sells these in a stack layer with no product recorded for Salesforce yet — nothing on the other side to compare them against.

Platform

Toloka ArenaPlatform

An independent evaluation platform that ranks frontier LLMs on agentic tool-use tasks using private, non-contaminated benchmarks across industry domains, scored on a pass^5 reliability metric, with the underlying RL Gyms and evaluation datasets available to license.

Toloka TrainPlatform

A self-serve service that lowers per-request inference cost through two tools - fine-tuning LoRA adapters on frozen Qwen3 base models to replace a frontier API on a narrow task, and prompt gisting that compresses long instruction prefixes into learned tokens.