S

Salesforce

CRM

Application

CRM software company selling Agentforce AI agents across its sales, service and marketing applications, with Data 360 and Tableau.

Total funding—

Market cap$196.1B

Employees83,334

Founded1999

HeadquartersSan Francisco, USA

StatusPublic

Products

Selected offerings — the AI products recorded here, not the vendor's full catalogue.

• Agentforce Agent platform Sold on its own

  Platform for building and running AI agents inside Salesforce applications.

• Salesforce Data 360 Data service Sold on its own

  Data platform that unifies customer records across systems for use by Salesforce applications and agents.

• Agentforce Sales Application Sold on its own

  Sales AI agents that prospect, manage opportunities and give sellers pipeline visibility across the deal cycle, sold as the product formerly called Sales Cloud.

• Agentforce Service Application Sold on its own

  Customer-service AI agents that resolve questions autonomously, deflect cases to digital channels and give human reps context, sold as the product formerly called Service Cloud.

• Agentforce Marketing Application Sold on its own

  Marketing AI agents that plan campaigns, create and adapt content per channel and identify audiences, sold as the product formerly called Marketing Cloud.

• Tableau Application Sold on its own

  Visual analytics that turns business data into dashboards and answers, with natural-language questions and agent-monitored metrics.

Inside Agentforce

• Agentforce Coworker AI agent Included with the parent

  AI teammate that searches 300+ enterprise sources, surfaces proactive insights and triggers workflows/agents across Salesforce, Slack, Microsoft Teams, Claude, ChatGPT and mobile; the single entry point to every agent a team creates within Agentforce.

Inside Agentforce Sales

• Agentforce Revenue Management Application Paid add-on to the parent

  Product-to-cash suite (branded Revenue Cloud on its own page, 'Agentforce Revenue Management' in Salesforce's own FAQ) with agents embedded in quoting, contracts, billing and collections workflows; sold as a paid add-on to a Sales Cloud subscription.

Inside Claude

• Salesforce in Claude Application

  Plugin that brings Salesforce sales data and 37 prebuilt seller skills into Anthropic's Claude, answering deal questions and updating records under the user's existing Salesforce permissions.

Inside Commerce Cloud

• Agentforce Guided Shopping Application

  AI shopping agent embedded in Commerce Cloud that speeds product discovery with visual product search, pulling the product catalog directly into a chat interface.

Closest alternatives 16

HHubSpotPublic · $13BHubSpot's own comparison page. Used as fallback -- HubSpot's FY2025 10-K (filed 2026-02-11, accession 0001193125-26-046646) Competition section is entirely generic, grep for 'Salesforce'/'Adobe'/'Microsoft'/'Zoho' returned zero hits. Genuine negative on the top-tier source, confirmed by full-text fetch, not skipped.8 of 8 capabilitiesShared product typeSmaller scaleSourced competitorAutomate a repetitive processBuild and run AI agentsHandle customer support conversationsComparePPegasystemsPublic · $6.1B6 of 8 capabilitiesShared product typeSmaller scaleNamed in filingHandle customer support conversationsCompareSSierraPrivate · $15.8BSalesforce's official /compare/ page names Sierra as a narrow point solution for building AI agents versus Agentforce's broader platform. Agentforce and Sierra's flagship product both carry build-ai-agents.4 of 8 capabilitiesShared product typeSmaller scaleSourced competitorBuild and run AI agentsCompareZZendeskPrivate · $10.2BZendesk's own comparison page names Salesforce's Agentforce as the direct AI-agent alternative to Zendesk AI Agents; both handle support conversations autonomously.6 of 8 capabilitiesShared product typeSmaller scaleSourced competitorHandle customer support conversationsCompareFFreshworksPublic · $3.4BFreshworks FY2025 10-K.6 of 8 capabilitiesShared product typeSmaller scaleNamed in filingAutomate a repetitive processCompareNNiCEPublic · $6.5B6 of 8 capabilitiesShared product typeSmaller scaleNamed in filingBuild and run AI agentsCompareIIBMPublic · $216.6B5 of 8 capabilitiesShared product typeSame scale bandNamed in filingAutomate a repetitive processBuild and run AI agentsCompareFForethoughtPrivate · $115M raisedForethought's own comparison page naming Salesforce Agentforce.3 of 8 capabilitiesShared product typeSourced competitorHandle customer support conversationsCompareSServiceNowPublic · $130.1BSalesforce's own comparison page names ServiceNow directly and frames the comparison around building/running autonomous AI agents. Agentforce and ServiceNow AI Agents both carry build-ai-agents, the need the page is actually contrasting.5 of 8 capabilitiesShared product typeSame scale bandSourced competitorBuild and run AI agentsCompareLLivePersonAcquired2 of 8 capabilitiesShared product typeNamed in filingHandle customer support conversationsCompareDDecagonPrivate · $4.5BSalesforce's official /compare/ page names Decagon as the rival point solution, positioned specifically for customer-support-style agent tasks. Agentforce and Decagon's flagship product both carry handle-support-conversations.4 of 8 capabilitiesShared product typeSmaller scaleSourced competitorHandle customer support conversationsCompareVSVerint SystemsAcquiredVerint's filing names Salesforce. Agentforce Service shares handle-support-conversations with Verint Da Vinci's bots.5 of 8 capabilitiesShared product typeNamed in filingHandle customer support conversationsCompareKKlaviyoPublic · $5.5BKlaviyo FY2025 10-K Competition section.3 of 8 capabilitiesShared product typeSmaller scaleNamed in filingHandle customer support conversationsCompareOOraclePublic · $454.4B5 of 8 capabilitiesShared product typeSame scale bandNamed in filingAutomate a repetitive processCompareLLaunchpadPrivate2 of 8 capabilitiesDifferent layerNamed in filingBuild and run AI agentsCompareDDropboxPublic · $7.8BSlack named, filing itself notes now part of Salesforce.2 of 8 capabilitiesShared product typeSmaller scaleNamed in filingSearch our internal documentsCompare

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Closest alternatives are pairs a vendor page itself compares. Similar products are matched from what each product does; nothing in that group is asserted as a rivalry.

Sources

Market cap

Third-party database · 24 Sep 2026

Monthly id-52 refresh: stockanalysis.com market cap re-read on the audit date.

Employees

Regulatory filing · 31 Jan 2026

Salesforce, Inc. Form 10-K (Item 1, Human Capital), SEC, filed 2026-03-02, for the period ended 2026-01-31. Filing states: "As of January 31, 2026, we had 83,334 employees." CIK 1108524.

Founded

Wikipedia · 27 Aug 2026

Wikipedia infobox "founded" field, read 2026-08-27.

Revenue (TTM)

Regulatory filing · 31 Jul 2026

TTM to 2026-07-31 = FY2026 10-K $41,525M - H1 FY2026 $20,065M + H1 FY2027 $22,478M (10-Q filed 2026-08-27, XBRL RevenueFromContractWithCustomerExcludingAssessedTax).

Description

Regulatory filing · 31 Jan 2026

FY2026 10-K: "Our artificial intelligence (“AI”) powered Agentforce 360 Platform unites our offerings -- spanning sales, service, marketing, commerce, collaboration..." 'Einstein' does not appear in the FY2026 10-K or the FY2027 Q2 10-Q.

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