AI Sales Agent
Haptik's commerce agent: it searches a merchant's product catalogue with embeddings to surface what a shopper is asking for, answers comparison and preference questions beyond the spec sheet, guides the purchase and reduces checkout drop-off.
Find alternatives to AI Sales Agent
What it does
- Customer support
- Sales outreach
- Vector search
Features 5
- Catalog searchUses embeddings to sift through the product catalog and surface matching products.
- Guided purchasesGuides customers with relevant product information like a sales rep.
- Competitor handlingHandles competitor queries with balanced responses highlighting the brand's value.
- Post-purchase engagementSends personalized offers, back-in-stock alerts, order status and return policy information.
- Catalog-filtered recommendationsFilters results using parameters such as price, size and store location.
Sources
- Pricing
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Read in full 2026-09-19: no rate, plan, tier or allowance appears on the page, and haptik.ai publishes no pricing page. The only commercial call to action is "Get A Demo".
- Description
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Official documentation · 19 Sep 2026
Read 2026-09-19: "Inspire customers with personalized product recommendations, smart buying guidance, and seamless purchases", "Catalog search: Our AI sales agent uses embeddings to sift through the product catalog and surface products that match buyer queries", "Tailored responses: Answer queries beyond product details like feature comparison, preferences, and more" and "Drive transactions: Turn conversations into conversions by recommending products and reducing drop-offs during checkout."
- What it does
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Official documentation · 19 Sep 2026
Conversational selling and lead conversion is sales-outreach; the self-serve query handling the page describes is customer-support-automation; "uses embeddings to sift through the product catalog" is vector-search.
- Sold within
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Haptik publishes no pricing page and this page's only route is "Get A Demo", so how the agent is entitled -- included in a Haptik contract, bought on top, or licensed per agent -- could not be established. The access key is left absent rather than defaulted; the parent is named because every route runs through a Haptik contract. The catalogue's sibling records under haptik carry the same shape.
- Name
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Official documentation · 19 Sep 2026
Page heading "AI Sales Agent" with its own subject line, "Sell Smarter and Faster with AI Sales Agent"; Haptik's AI Agents menu lists it as "AI Sales Agent".
- URL
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Official documentation · 19 Sep 2026
The agent's own page under haptik.ai/ai-agents/, linked from Haptik's own AI Agents menu and read in full on 2026-09-19.
- Deployment
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Official documentation · 19 Sep 2026
A hosted conversational agent reached through Haptik's channels -- the site's own channel list is WhatsApp, Instagram Direct, Facebook Messenger, SMS and Web.
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