Klaviyo Customer Agent
Service agent that answers inbound customer questions using the same profile and order history Klaviyo already holds for marketing, shipped with the Customer Hub and Helpdesk tools for consumer brands.
Find alternatives to Klaviyo Customer Agent
Charged per AI conversation, independently of Customer Hub (billed on active profiles) and Helpdesk (billed on tickets), with 50 free Customer Agent conversations. No per-conversation rate is published.
What it does
- Customer support
How it compares
-
Adobe Brand Concierge
Large, consolidated marketing automation software providers, such as Adobe and Salesforce
Regulatory filing · 18 Sep 2026 -
Agentforce
Large, consolidated marketing automation software providers, such as Adobe and Salesforce
Regulatory filing · 18 Sep 2026
Sources
- Pricing
-
Klaviyo's own pricing page, read 2026-09-02. The AI Agents section names "Composer" and "Customer Agent" with "30% OFF" and "Talk to sales", and no dollar figure is published for either.
- Sold within
-
Official documentation · 30 Sep 2026
Klaviyo states "Customer Agent is priced based on the amount of shopper-initiated conversations resolved, starting at $50 per month for up to 75 conversations." The product page offers "50 free conversations".
Also from Klaviyo
-
Composer AI agent
Agent that plans and optimises marketing campaigns against a brand's own customer profiles, sitting alongside Klaviyo's email, SMS and WhatsApp channels rather than running as a separate tool.
-
Klaviyo Image Remix Application
An in-app AI photo editor inside the Klaviyo email editor that edits or generates campaign images from a text prompt using Google Gemini.
Something wrong here? Send a correction — quote this product id: klaviyo-customer-agent.