Uniphore Marketing AI
Predicts customer behavior and automates marketing execution.
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No published pricing; demo only. Whether a recurring free tier exists is not stated either way.
What it does
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One of four core layers of Business AI Cloud (pattern confirmed on Agentic Layer, not independently re-fetched); no per-page entitlement quote.
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Also from Uniphore
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Uniphore Business AI Cloud Platform
A four-layer enterprise AI platform — data, knowledge, model and agentic layers — meant to unify what a large company already has rather than replace it.
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Conversation Insights Agent Application
A generative-AI conversational intelligence application that analyses 100% of customer conversations to surface trends, sentiment and actionable insights. It automates QA scoring across all calls rather than manual sampling, and surfaces emerging call drivers beyond predefined categories.
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Real-time Guidance Agent Application
An AI agent-assist application that gives contact centre agents in-call support: pre-call intelligence pulled from CRM and past interactions, knowledge assist that delivers contextual answers without manual search, generative conversation summaries with disposition capture, and sentiment detection. A manager dashboard provides live transcription and real-time performance alerts.
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Self-Service Agent Application
A conversational automation application providing virtual agents across voice and digital channels. It includes emotion AI for sentiment detection and empathetic response, multilingual support with automatic language detection, a no-code conversation designer for business users, and generative-AI training that auto-generates intent phrases.
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Communication Recording Agent Application
A cloud-native enterprise communication recording application that captures voice and screen data, marketed as the capture layer that makes conversation data available to AI. It records uncompressed stereo audio with multi-channel support, includes transcription, and provides customizable policy engines for recording, retention, storage and export alongside MiFID II, Dodd-Frank, PCI DSS and GDPR compliance controls.
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Sales Interaction Agent Application
An enterprise sales AI application that analyses the visual, verbal and tonal cues of every sales interaction to surface deal insights and automate administrative work. It provides real-time meeting assistance using emotion AI and generative AI, buyer sentiment and engagement analysis, sales methodology adherence tracking, a searchable sales knowledge base, and AI coaching.
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Recruiting Agent Application
An AI recruiting application that summarises resumes and job descriptions, suggests interview questions, and provides real-time co-pilot guidance to interviewers based on candidate background and role requirements. Generative AI automates the creation of interview questions, summaries and notes.
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CDP Agent Data service
An AI-first, composable customer data platform that connects to existing data warehouses without migration using a zero-copy architecture. It provides AI-powered audience segmentation, journey orchestration, identity resolution across anonymous and known customers, and omnichannel campaign activation. This is the productised form of the acquired ActionIQ platform.
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Uniphore Agentic Layer Platform
Builds and orchestrates enterprise AI agents with visual workflows, an orchestration engine and third-party agent integration.
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Uniphore Data Layer Platform
Connects and governs enterprise data for AI without copying it.
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Uniphore Knowledge Layer Platform
Prepares enterprise knowledge for retrieval and model tuning.
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Uniphore Model Layer Platform
Manages model inference, fine-tuning and orchestration.
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