P

Parloa

Application

Sells AI agents that answer and resolve enterprise customer-service calls, chats and messages, designed, tested and run by contact-centre teams on its AI Agent Management Platform (AMP).

Total funding$560M

Valuation$3B

Employees430

Founded2018

HeadquartersBerlin, Germany

StatusPrivate

Product

Selected offerings — the AI products recorded here, not the vendor's full catalogue.

• Parloa AMP AI agent

  Runs AI agents that answer and resolve customer-service conversations by phone, chat and messaging for enterprises, with tools for contact-centre teams to design, test and monitor those agents.

Similar products 59

No sourced competitor yet: no filing, vendor document or measured-market report read so far names a rival for this company, so none is asserted. The companies below are the closest by what their products do.

How this list is ranked ↗

CCrescendoPrivate · $500MParloa AMP and Crescendo Concierge do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; smaller scale (private).2 of 2 capabilitiesShared product typeSmaller scaleCompareLLivePersonAcquiredParloa AMP and LivePerson Voice AI do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; LivePerson is acquired, with no independent scale.2 of 2 capabilitiesShared product typeCompareFFive9Public · $2.7BParloa AMP and Five9 Genius AI do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; similar scale (public); ships platform rather than the same layer.2 of 2 capabilitiesDifferent layerCompareDDecagonPrivate · $4.5BParloa AMP and Decagon Voice do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; same layer and the same scale band (growth-stage private).2 of 2 capabilitiesShared product typeSame scale bandCompareFForethoughtPrivate · $115M raisedParloa AMP and Forethought Solve do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; similar scale (private).2 of 2 capabilitiesShared product typeCompareAAdaPrivateParloa AMP and Ada AI Agent do comparable work on customer support; both also serve buyers who need to handle customer support conversations; Ada's scale not recorded.1 of 2 capabilitiesShared product typeCompareCCrestaPrivate · $1.6BParloa AMP and Cresta AI Agent do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; same layer and the same scale band (growth-stage private).2 of 2 capabilitiesShared product typeSame scale bandCompareHAHippocratic AIPrivate · $3.5BParloa AMP and Hippocratic AI Healthcare Agents do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; same layer and the same scale band (growth-stage private).2 of 2 capabilitiesShared product typeSame scale bandCompareSASoundHound AIPublic · $3.1BParloa AMP and OASYS Front Desk do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; similar scale (public).2 of 2 capabilitiesShared product typeCompareFFinAcquired ($3.6B deal)Parloa AMP and Fin Voice do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; Fin is acquired, with no independent scale.2 of 2 capabilitiesShared product typeCompareCCognigyAcquiredParloa AMP and Cognigy Voice Gateway do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; Cognigy is acquired, with no independent scale; ships agent platform, application and 2 more rather than the same layer.2 of 2 capabilitiesDifferent layerCompareNNiCEPublic · $6.5BParloa AMP and AI Agents for Self-Service do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; larger scale (public).2 of 2 capabilitiesShared product typeLarger scaleCompareAHAssort HealthPrivate · $1.2BParloa AMP and Assort Concierge do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; same layer and the same scale band (growth-stage private).2 of 2 capabilitiesShared product typeSame scale bandCompareSSierraPrivate · $15.8BParloa AMP and Channels do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; larger scale (private).2 of 2 capabilitiesShared product typeLarger scaleCompareHHaptikAcquired ($112M deal)Parloa AMP and Voice AI Agents do comparable work on voice agent; both also serve buyers who need to handle customer support conversations; Haptik is acquired, with no independent scale.2 of 2 capabilitiesShared product typeCompareGGenesysPrivateParloa AMP and Genesys Cloud CX do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; Genesys's scale not recorded.2 of 2 capabilitiesShared product typeCompareTTwilioPublic · $36.5BParloa AMP and Twilio Agent Copilot do comparable work on customer support; both also serve buyers who need to handle customer support conversations; larger scale (public); ships API service, agent platform and 4 more rather than the same layer.2 of 2 capabilitiesDifferent layerLarger scaleCompareZZendeskPrivate · $10.2BParloa AMP and AI Agents do comparable work on customer support; both also serve buyers who need to handle customer support conversations; larger scale (private).2 of 2 capabilitiesShared product typeLarger scaleCompareYYellow.aiPrivateParloa AMP and Agent Assist do comparable work on customer support; both also serve buyers who need to handle customer support conversations; Yellow.ai's scale not recorded.2 of 2 capabilitiesShared product typeCompareSServiceNowPublic · $130.1BParloa AMP and AI Agents do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; larger scale (public).2 of 2 capabilitiesShared product typeLarger scaleCompareKHK HealthPrivate · $380M raisedParloa AMP and PatientGPT do comparable work on customer support; both also serve buyers who need to handle customer support conversations; ships application rather than the same layer.1 of 2 capabilitiesDifferent layerSame scale bandCompareAAmazonPublic · $2.8TParloa AMP and Amazon Connect Customer do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; larger scale (public); ships API service, agent platform and 6 more rather than the same layer.2 of 2 capabilitiesDifferent layerLarger scaleCompareKKlaviyoPublic · $5.5BParloa AMP and Klaviyo Customer Agent do comparable work on customer support; both also serve buyers who need to handle customer support conversations; similar scale (public).1 of 2 capabilitiesShared product typeCompareFFreshworksPublic · $3.4BParloa AMP and Freddy AI Agent do comparable work on customer support; both also serve buyers who need to handle customer support conversations; similar scale (public).1 of 2 capabilitiesShared product typeCompareKKore.aiPrivateParloa AMP and Artemis do comparable work on customer support; both also serve buyers who need to handle customer support conversations; Kore.ai's scale not recorded; ships agent platform rather than the same layer.1 of 2 capabilitiesDifferent layerCompareXXiao-iPublicParloa AMP and Xiao-i cognitive intelligence platform do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; smaller scale (public); ships application and platform rather than the same layer.2 of 2 capabilitiesDifferent layerCompareEEliseAIPrivate · $384M raisedParloa AMP and EliseAI do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; same layer and the same scale band (growth-stage private).2 of 2 capabilitiesShared product typeSame scale bandCompareZZoomPublic · $28.7BParloa AMP and Zoom Virtual Agent do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; larger scale (public).2 of 2 capabilitiesShared product typeLarger scaleCompareKKrispPrivateParloa AMP and Krisp Agent Assist do comparable work on customer support; both also serve buyers who need to handle customer support conversations; Krisp's scale not recorded; ships application and developer tool rather than the same layer.1 of 2 capabilitiesDifferent layerCompareWWorkdayPublic · $49.3BParloa AMP and Workday Paradox Candidate Experience do comparable work on customer support; both also serve buyers who need to handle customer support conversations; larger scale (public).1 of 2 capabilitiesShared product typeLarger scaleComparePPegasystemsPublic · $6.1BParloa AMP and Pega Customer Service do comparable work on customer support; both also serve buyers who need to handle customer support conversations; larger scale (public); ships agent platform, application and 2 more rather than the same layer.1 of 2 capabilitiesDifferent layerLarger scaleCompareEElevenLabsPrivate · $11BParloa AMP and ElevenLabs Agents do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; larger scale (private); ships API service, agent platform and 1 more rather than the same layer.2 of 2 capabilitiesDifferent layerLarger scaleCompareCCerencePublic · $384.9MParloa AMP and Dealer Assist Agent do comparable work on voice agent; smaller scale (public).1 of 2 capabilitiesShared product typeSmaller scaleCompareIIBMPublic · $216.6BParloa AMP and IBM Watson Assistant do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; larger scale (public); ships API service, agent platform and 4 more rather than the same layer.2 of 2 capabilitiesDifferent layerLarger scaleCompareCCiscoPublic · $433.3BParloa AMP and Webex AI Agent do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; larger scale (public).2 of 2 capabilitiesShared product typeLarger scaleCompareHHubSpotPublic · $13BParloa AMP and Knowledge Base Agent do comparable work on customer support; both also serve buyers who need to handle customer support conversations; larger scale (public).1 of 2 capabilitiesShared product typeLarger scaleCompareAAtlassianPublic · $48.2BParloa AMP and Customer Service Management do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; larger scale (public).2 of 2 capabilitiesShared product typeLarger scaleCompareOOraclePublic · $454.4BParloa AMP and Oracle Digital Assistant do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; larger scale (public); ships API service, agent platform and 5 more rather than the same layer.2 of 2 capabilitiesDifferent layerLarger scaleCompareVSVeeva SystemsPublic · $45.5BParloa AMP and Veeva Ostro do comparable work on customer support; both also serve buyers who need to handle customer support conversations; larger scale (public).1 of 2 capabilitiesShared product typeLarger scaleCompareMmonday.comPublic · $3.9BParloa AMP and monday service do comparable work on customer support; both also serve buyers who need to handle customer support conversations; similar scale (public); ships application and platform rather than the same layer.1 of 2 capabilitiesDifferent layerCompareSSalesforcePublic · $196.1BParloa AMP and Agentforce do comparable work on customer support; both also serve buyers who need to handle customer support conversations; larger scale (public).1 of 2 capabilitiesShared product typeLarger scaleCompareAAlphabet (Google)Public · $4.2TParloa AMP and Gemini Enterprise for Customer Experience do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; larger scale (public).2 of 2 capabilitiesShared product typeLarger scaleCompareAAlvariaPrivateParloa AMP and Alvaria Intelligence Platform (AIP) do comparable work on customer support; Alvaria's scale not recorded; ships platform rather than the same layer.1 of 2 capabilitiesDifferent layerCompareEEvenUpPrivate · $2BParloa AMP and EvenUp Communication Agents do comparable work on voice agent; same layer and the same scale band (growth-stage private).1 of 2 capabilitiesShared product typeSame scale bandCompareYYandexPublicParloa AMP and Yandex SpeechSense do comparable work on customer support; both also serve buyers who need to handle customer support conversations; Yandex's scale not recorded; ships API service, application and 2 more rather than the same layer.2 of 2 capabilitiesDifferent layerCompareVSVerint SystemsAcquiredParloa AMP and Verint Da Vinci AI and Bots do comparable work on customer support; both also serve buyers who need to handle customer support conversations; Verint Systems is acquired, with no independent scale; ships agent platform, application and 2 more rather than the same layer.1 of 2 capabilitiesDifferent layerCompareMMicrosoftPublic · $3.7TParloa AMP and Microsoft Copilot Studio do comparable work on customer support; both also serve buyers who need to handle customer support conversations; larger scale (public).1 of 2 capabilitiesShared product typeLarger scaleCompareLLListen LabsPrivate · $100M raisedParloa AMP and Listen do comparable work on voice agent; similar scale (private); ships application rather than the same layer.1 of 2 capabilitiesDifferent layerCompareSSpeakPrivate · $162M raisedParloa AMP and Speak for Business do comparable work on voice agent; similar scale (private); ships application rather than the same layer.1 of 2 capabilitiesDifferent layerCompareFRFurhat RoboticsPrivateParloa AMP and FurhatAI do comparable work on voice agent; Furhat Robotics's scale not recorded; ships platform and robot rather than the same layer.1 of 2 capabilitiesDifferent layerCompareRRunwayPrivate · $5.3BParloa AMP and Runway Characters do comparable work on voice agent; same layer and the same scale band (growth-stage private).1 of 2 capabilitiesShared product typeSame scale bandCompareRRespeecherPrivate · $4M raisedParloa AMP and Respeecher Text-to-Speech API do comparable work on voice agent; similar scale (private); ships API service and application rather than the same layer.1 of 2 capabilitiesDifferent layerCompareMPMeta PlatformsPublic · $1.5TParloa AMP and Meta Business Agent do comparable work on customer support; both also serve buyers who need to handle customer support conversations; larger scale (public).1 of 2 capabilitiesShared product typeLarger scaleCompareAApplePublic · $4.6TParloa AMP and Siri AI do comparable work on voice agent; larger scale (public); ships application and developer tool rather than the same layer.1 of 2 capabilitiesDifferent layerLarger scaleCompareDDuolingoPublic · $7.3BParloa AMP and Duolingo Max do comparable work on voice agent; larger scale (public); ships application rather than the same layer.1 of 2 capabilitiesDifferent layerLarger scaleCompareUUniphorePrivate · $2.5BParloa AMP and Self-Service Agent do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; ships application, data service and 1 more rather than the same layer.2 of 2 capabilitiesDifferent layerSame scale bandCompareNCNAVER CloudPrivateParloa AMP and CLOVA AiCall do comparable work on customer support and voice agent; both also serve buyers who need to handle customer support conversations; NAVER Cloud's scale not recorded; ships API service, application and 1 more rather than the same layer.2 of 2 capabilitiesDifferent layerCompareHCHuawei CloudPrivateParloa AMP and Question Answering Bot (QABot) do comparable work on customer support; both also serve buyers who need to handle customer support conversations; Huawei Cloud's scale not recorded; ships API service, application and 4 more rather than the same layer.1 of 2 capabilitiesDifferent layerCompareTTencentPublic · $510.1BParloa AMP and Tencent Cloud Agent Development Platform do comparable work on customer support; both also serve buyers who need to handle customer support conversations; larger scale (public); ships API service, agent platform and 5 more rather than the same layer.1 of 2 capabilitiesDifferent layerLarger scaleCompare

Closest alternatives are pairs a vendor page itself compares. Similar products are matched from what each product does; nothing in that group is asserted as a rivalry.

Sources

Total funding

Press release · 15 Jan 2026

Parloa's Series D release, 2026-01-15: "This round brings Parloa's total raised capital to more than $560 million in less than four years." Stated as "more than"; the figure is that floor.

Valuation

Press release · 15 Jan 2026

Parloa "announced it has raised $350 million in Series D funding, bringing its valuation to $3 billion" (2026-01-15). TechCrunch reported the same round the same day.

Employees

Press release · 29 May 2026

"Parloa employs 430 people across offices in New York, Berlin, London and Munich."

Founded

News reporting · 27 Sep 2026

Silicon Republic: "Parloa – which is headquartered in Berlin, Germany – was founded in 2018 by Malte Kosub and Stefan Ostwald". The company's own about page names the founders but no year.

Revenue (ARR)

Press release · 29 May 2026

Parloa's release of 2026-05-29: "Parloa surpassed $50 million in annual recurring revenue". A run rate stated as a floor, not trailing revenue.

Public listing

Press release · 27 Sep 2026

Venture-funded private company (Series D, 2026-01-15); no public listing found.

Description

Official documentation · 27 Sep 2026

"Parloa's AI agents instantly manage millions of conversations in any language, eliminating wait times".

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