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Parloa Navigator

Agent platform

by Parloa

Copilot inside Parloa's platform that turns uploaded procedures, decision trees or plain task descriptions into a first working customer-service agent, traces failures to line-level prompt fixes, and answers questions about agent performance in plain language.

Find alternatives to Parloa Navigator

What it does

• Agent orchestration
• Evaluation and observability

Features 6

• From docs to agentBuilds a working agent from uploaded procedures, decision trees or knowledge files.
• Industry templatesReady-made templates for every industry.
• Line-level fixesFix recommendations down to the prompt line, accepted or rejected in the platform.
• Prompt health checksCatches contradictions and structural issues in prompts before reaching a customer.
• Plain-language answersAnswers questions about agent performance instantly in plain language.
• One-click reportsA downloadable report with summarized metrics and an action plan in a single click.

Sources

Pricing

Not found · 11 Oct 2026

Parloa's pricing page describes consumption-based pricing "per minute for voice and per interaction for chat" with custom plans; it does not name Parloa Navigator or give it a rate.

Description

Official documentation · 11 Oct 2026

"Navigator turns your SOPs, decision trees, or just plain task descriptions into a working first-version agent"; "Navigator traces unexpected agent behavior and delivers fix recommendations down to the prompt line-level."

What it does

Company disclosure · 11 Oct 2026

"Parloa Navigator is an AI agent design copilot built directly within Parloa's AMP. It enables every builder on an enterprise team to independently build, troubleshoot, and improve AI agents."

Sold within

Not found · 11 Oct 2026

Read the platform overview, the Parloa Navigator page and the pricing page: Parloa places Parloa Navigator in its AI Agent Management Platform (AMP), and the overview says "You choose what to buy and build", but no page states whether Parloa Navigator is included with AMP or bought on top of it.

Name

Official documentation · 11 Oct 2026

"Parloa Navigator gives every member of the CX team the power to build, troubleshoot, and optimize AI agents with expert-level precision."

URL

Official documentation · 11 Oct 2026

Product page for Parloa Navigator in Parloa's Platform menu.

Deployment

Official documentation · 11 Oct 2026

Delivered as part of the platform Parloa runs; no self-hosted option published.

Interfaces

Official documentation · 11 Oct 2026

Used inside Parloa's platform, reached from the site's Login link at app.parloa.com/studiov2.

Modalities

Official documentation · 12 Oct 2026

Page: 'Upload procedures, decision trees, or knowledge files for Navigator to build a working agent in minutes. / Questions about agent performance are answered instantly in plain language'.

Intended for

Official documentation · 18 Oct 2026

Page: 'Parloa Navigator gives every member of the CX team the power to build, troubleshoot, and optimize AI agents'.

Also from Parloa

• Parloa AMP AI agent

  Runs AI agents that answer and resolve customer-service conversations by phone, chat and messaging for enterprises, with tools for contact-centre teams to design, test and monitor those agents.

• Parloa Lens Infrastructure service

  Observability for a contact centre's AI agents: scores every live conversation for performance, tone, sentiment and compliance, flags hallucinations, scope violations and PII leaks as they happen, and links each alert to the full conversation replay.

• Parloa Performance Lab Agent platform

  Pre-launch test bench for Parloa AI agents: generates simulations and evaluations for every intent, tool call and handoff from the agent's configuration, mixes historical and synthetic conversations, and A/B-tests two agent versions side by side.

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