Y

Yellow.ai

Application

Enterprise agentic AI for customer and employee support: an agent builder across channels, a knowledge base its own materials call agentic RAG, a copilot for debugging what an agent did, automated testing before release, and Nexus Vox for voice.

Total funding—

Valuation—

Employees650

Founded2016

HeadquartersSan Mateo, USA

StatusPrivate

Products

Selected offerings — the AI products recorded here, not the vendor's full catalogue.

• Yellow.ai Agentic AI Platform Agent platform Sold on its own

  Customer- and employee-facing agents built without code: an agent builder across channels, a knowledge base the company calls agentic RAG, a copilot for previewing and debugging what an agent did, automated testing before release, and Nexus Vox for voice.

Inside Yellow.ai Agentic AI Platform

• Agent Builder Application Included with the parent

  Build enterprise customer-service AI agents from natural-language prompts.

• Agent Assist Application Included with the parent

  AI suggestions and workflows for human support teams handling live conversations.

• Analyze Application Included with the parent

  Conversation analytics over AI agent interactions, with visibility into customer behaviour and agent performance.

• Automated Testing Developer tool

  Generates and executes quality tests for AI agents built on the Yellow.ai platform.

• Conversational Knowledge Base Application

  Retrieves enterprise knowledge for conversational agents using agentic RAG.

• AI Copilot Developer tool

  Tests and debugs AI agents built on the Yellow.ai platform.

• Email Automation Application

  Uses LLMs to understand unstructured support emails, infer intent and urgency, and trigger automated resolution or escalation workflows.

• Nexus Vox AI agent

  Enterprise voice AI platform running voice agents with cloned, human-sounding voices.

Similar products 68

No sourced competitor yet: no filing, vendor document or measured-market report read so far names a rival for this company, so none is asserted. The companies below are the closest by what their products do.

How this list is ranked ↗

LLivePersonAcquiredAgent Assist and LivePerson AI Chatbot Agents do comparable work on customer support; both also serve buyers who need to handle customer support conversations; Yellow.ai's scale not recorded; LivePerson is acquired, with no independent scale.4 of 7 capabilitiesShared product typeCompareCCognigyAcquiredYellow.ai Agentic AI Platform and Cognigy.AI do comparable work on customer support and voice agent; both also serve buyers who need to create synthetic voice and audio and handle customer support conversations; Yellow.ai's scale not recorded; Cognigy is acquired, with no independent scale.6 of 7 capabilitiesShared product typeCompareFForethoughtPrivate · $115M raisedAgent Assist and Forethought Agentic AI Copilot do comparable work on customer support; both also serve buyers who need to handle customer support conversations; Yellow.ai's scale not recorded.4 of 7 capabilitiesShared product typeCompareNNiCEPublic · $6.5BOverlaps on agent orchestration, customer support, data analysis and 3 more; Yellow.ai's scale not recorded.6 of 7 capabilitiesShared product typeCompareHHaptikAcquired ($112M deal)Agent Assist and Smart Agent Chat do comparable work on customer support; both also serve buyers who need to handle customer support conversations; Yellow.ai's scale not recorded; Haptik is acquired, with no independent scale.4 of 7 capabilitiesShared product typeCompareSSierraPrivate · $15.8BAgent Assist and Channels do comparable work on customer support; both also serve buyers who need to handle customer support conversations; Yellow.ai's scale not recorded.5 of 7 capabilitiesShared product typeCompareDDecagonPrivate · $4.5BAgent Assist and Decagon Chat do comparable work on customer support; both also serve buyers who need to handle customer support conversations; Yellow.ai's scale not recorded.5 of 7 capabilitiesShared product typeCompareTTwilioPublic · $36.5BAgent Assist and Twilio Agent Copilot do comparable work on customer support; both also serve buyers who need to handle customer support conversations; Yellow.ai's scale not recorded.5 of 7 capabilitiesShared product typeCompareGGenesysPrivateAgent Assist and Genesys Cloud Quality Assurance do comparable work on customer support; scale not recorded for either.5 of 7 capabilitiesShared product typeCompareSASoundHound AIPublic · $3.1BYellow.ai Agentic AI Platform and OASYS do comparable work on customer support and voice agent; both also serve buyers who need to create synthetic voice and audio and handle customer support conversations; Yellow.ai's scale not recorded.3 of 7 capabilitiesShared product typeCompareFFreshworksPublic · $3.4BYellow.ai Agentic AI Platform and Freddy AI Agent Studio do comparable work on customer support; both also serve buyers who need to handle customer support conversations; Yellow.ai's scale not recorded.4 of 7 capabilitiesShared product typeCompareZZendeskPrivate · $10.2BAnalyze and Zendesk Quality Assurance both serve buyers who need to watch an AI agent for suspicious or runaway behaviour; Yellow.ai's scale not recorded.6 of 7 capabilitiesShared product typeCompareKKrispPrivateAgent Assist and Krisp Agent Assist do comparable work on customer support; both also serve buyers who need to handle customer support conversations; scale not recorded for either.3 of 7 capabilitiesShared product typeCompareCCrestaPrivate · $1.6BAgent Assist and Cresta Agent Assist do comparable work on customer support; both also serve buyers who need to handle customer support conversations; Yellow.ai's scale not recorded.6 of 7 capabilitiesShared product typeCompareAAtlassianPublic · $48.2BYellow.ai Agentic AI Platform and Customer Service Management do comparable work on customer support and voice agent; both also serve buyers who need to create synthetic voice and audio and handle customer support conversations; Yellow.ai's scale not recorded.5 of 7 capabilitiesShared product typeCompareFFinAcquired ($3.6B deal)Analyze and Fin Analyze both serve buyers who need to watch an AI agent for suspicious or runaway behaviour; Yellow.ai's scale not recorded; Fin is acquired, with no independent scale.5 of 7 capabilitiesShared product typeCompareWWorkdayPublic · $49.3BAgent Assist and Workday Paradox Conversational ATS do comparable work on customer support; both also serve buyers who need to handle customer support conversations; Yellow.ai's scale not recorded.5 of 7 capabilitiesShared product typeCompareAAdaPrivateAgent Assist and Ada AI Agent do comparable work on customer support; both also serve buyers who need to handle customer support conversations; scale not recorded for either.1 of 7 capabilitiesShared product typeCompareCCrescendoPrivate · $500MAgent Assist and Crescendo Concierge do comparable work on customer support; both also serve buyers who need to handle customer support conversations; Yellow.ai's scale not recorded.2 of 7 capabilitiesShared product typeCompareFFive9Public · $2.7BAgent Assist and Five9 Genius AI do comparable work on customer support; both also serve buyers who need to handle customer support conversations; Yellow.ai's scale not recorded; ships platform rather than the same layer.2 of 7 capabilitiesDifferent layerComparePParloaPrivate · $3BAgent Assist and Parloa AMP do comparable work on customer support; both also serve buyers who need to handle customer support conversations; Yellow.ai's scale not recorded.2 of 7 capabilitiesShared product typeCompareSSalesforcePublic · $196.1BAgent Builder and Agentforce Service do comparable work on customer support; Yellow.ai's scale not recorded.4 of 7 capabilitiesShared product typeCompareKKore.aiPrivateYellow.ai Agentic AI Platform and Artemis do comparable work on customer support; both also serve buyers who need to handle customer support conversations; scale not recorded for either.2 of 7 capabilitiesShared product typeCompareEElevenLabsPrivate · $11BYellow.ai Agentic AI Platform and ElevenLabs Agents do comparable work on customer support and voice agent; both also serve buyers who need to create synthetic voice and audio and handle customer support conversations; Yellow.ai's scale not recorded.3 of 7 capabilitiesShared product typeCompareZZoomPublic · $28.7BAnalyze and Zoom Quality Management both serve buyers who need to watch an AI agent for suspicious or runaway behaviour; Yellow.ai's scale not recorded.6 of 7 capabilitiesShared product typeComparePPegasystemsPublic · $6.1BAgent Assist and Pega Customer Service do comparable work on customer support; both also serve buyers who need to handle customer support conversations; Yellow.ai's scale not recorded.4 of 7 capabilitiesShared product typeCompareKHK HealthPrivate · $380M raisedAgent Assist and PatientGPT do comparable work on customer support; both also serve buyers who need to handle customer support conversations; Yellow.ai's scale not recorded.1 of 7 capabilitiesShared product typeCompareOOraclePublic · $454.4BYellow.ai Agentic AI Platform and Oracle Digital Assistant do comparable work on customer support and voice agent; both also serve buyers who need to create synthetic voice and audio and handle customer support conversations; Yellow.ai's scale not recorded.5 of 7 capabilitiesShared product typeCompareEEliseAIPrivate · $384M raisedAgent Assist and VoiceAI do comparable work on customer support; both also serve buyers who need to handle customer support conversations; Yellow.ai's scale not recorded.2 of 7 capabilitiesShared product typeCompareIIBMPublic · $216.6BYellow.ai Agentic AI Platform and IBM Watson Assistant do comparable work on customer support and voice agent; both also serve buyers who need to create synthetic voice and audio and handle customer support conversations; Yellow.ai's scale not recorded.6 of 7 capabilitiesShared product typeCompareCCerencePublic · $384.9MNexus Vox and Dealer Assist Agent do comparable work on voice agent; Yellow.ai's scale not recorded.3 of 7 capabilitiesShared product typeCompareXXiao-iPublicYellow.ai Agentic AI Platform and Xiao-i cognitive intelligence platform do comparable work on customer support and voice agent; both also serve buyers who need to create synthetic voice and audio and handle customer support conversations; scale not recorded for either.3 of 7 capabilitiesShared product typeCompareVSVerint SystemsAcquiredOverlaps on agent orchestration, customer support, data analysis and 2 more; Yellow.ai's scale not recorded; Verint Systems is acquired, with no independent scale.5 of 7 capabilitiesShared product typeCompareHAHippocratic AIPrivate · $3.5BNexus Vox and Hippocratic AI Healthcare Agents do comparable work on voice agent; Yellow.ai's scale not recorded.2 of 7 capabilitiesShared product typeCompareVSVeeva SystemsPublic · $45.5BAgent Assist and Veeva Ostro do comparable work on customer support; both also serve buyers who need to handle customer support conversations; Yellow.ai's scale not recorded.3 of 7 capabilitiesShared product typeCompareMmonday.comPublic · $3.9BAgent Assist and monday service do comparable work on customer support; both also serve buyers who need to handle customer support conversations; Yellow.ai's scale not recorded.2 of 7 capabilitiesShared product typeCompareAAmazonPublic · $2.8TYellow.ai Agentic AI Platform and Amazon Connect Health do comparable work on customer support and voice agent; Yellow.ai's scale not recorded.6 of 7 capabilitiesShared product typeCompareCCiscoPublic · $433.3BAgent Assist and Cisco IQ do comparable work on customer support; Yellow.ai's scale not recorded.5 of 7 capabilitiesShared product typeCompareKKlaviyoPublic · $5.5BAgent Assist and Klaviyo Customer Agent do comparable work on customer support; both also serve buyers who need to handle customer support conversations; Yellow.ai's scale not recorded.1 of 7 capabilitiesShared product typeCompareAAdobePublic · $115.9BAgent Builder and Adobe Brand Concierge do comparable work on customer support; Yellow.ai's scale not recorded.4 of 7 capabilitiesShared product typeCompareYYandexPublicAgent Assist and Yandex SpeechSense do comparable work on customer support; both also serve buyers who need to handle customer support conversations; scale not recorded for either.5 of 7 capabilitiesShared product typeCompareAHAssort HealthPrivate · $1.2BNexus Vox and Assort Concierge do comparable work on voice agent; Yellow.ai's scale not recorded.2 of 7 capabilitiesShared product typeCompareMMoveworksAcquiredOverlaps on agent orchestration, data analysis and knowledge retrieval; Yellow.ai's scale not recorded; Moveworks is acquired, with no independent scale.3 of 7 capabilitiesShared product typeCompareRRespeecherPrivate · $4M raisedNexus Vox and Respeecher Pro Tools Plugin do comparable work on voice conversion; Yellow.ai's scale not recorded.2 of 7 capabilitiesShared product typeCompareAAlvariaPrivateAgent Assist and Alvaria Intelligence Platform (AIP) do comparable work on customer support; scale not recorded for either; ships platform rather than the same layer.1 of 7 capabilitiesDifferent layerCompareUUniphorePrivate · $2.5BOverlaps on agent orchestration, customer support, data analysis and 2 more; Yellow.ai's scale not recorded.5 of 7 capabilitiesShared product typeCompareAAlphabet (Google)Public · $4.2TYellow.ai Agentic AI Platform and Customer Experience Agent Studio do comparable work on customer support; both also serve buyers who need to handle customer support conversations; Yellow.ai's scale not recorded.6 of 7 capabilitiesShared product typeCompareEEvenUpPrivate · $2BNexus Vox and EvenUp Communication Agents do comparable work on voice agent; Yellow.ai's scale not recorded.1 of 7 capabilitiesShared product typeCompareDDXPrivateAnalyze and AI Code Insights both serve buyers who need to watch an AI agent for suspicious or runaway behaviour; scale not recorded for either.4 of 7 capabilitiesShared product typeCompareNCNAVER CloudPrivateAgent Assist and CLOVA Chatbot do comparable work on customer support; both also serve buyers who need to handle customer support conversations; scale not recorded for either.4 of 7 capabilitiesShared product typeCompareTTencentPublic · $510.1BYellow.ai Agentic AI Platform and Tencent Cloud Agent Development Platform do comparable work on customer support; both also serve buyers who need to handle customer support conversations; Yellow.ai's scale not recorded.3 of 7 capabilitiesShared product typeCompareFRFurhat RoboticsPrivateYellow.ai Agentic AI Platform and FurhatAI do comparable work on voice agent; both also serve buyers who need to create synthetic voice and audio; scale not recorded for either; ships platform and robot rather than the same layer.1 of 7 capabilitiesDifferent layerCompareZZapierPrivate · $5BAgent Assist and Zapier Chatbots do comparable work on customer support; both also serve buyers who need to handle customer support conversations; Yellow.ai's scale not recorded.3 of 7 capabilitiesShared product typeCompareXxAIAcquired ($230B deal)Nexus Vox and Grok Voice do comparable work on voice agent and voice conversion; Yellow.ai's scale not recorded; xAI is acquired, with no independent scale.3 of 7 capabilitiesShared product typeCompareBByteDancePrivateOverlaps on agent orchestration, data analysis and evaluation and observability; scale not recorded for either.3 of 7 capabilitiesShared product typeCompareCCartesiaPrivateYellow.ai Agentic AI Platform and Sonic / Ink both serve buyers who need to create synthetic voice and audio; scale not recorded for either; ships API service rather than the same layer.Different layerCompareMPMeta PlatformsPublic · $1.5TAgent Assist and Meta Business Agent do comparable work on customer support; both also serve buyers who need to handle customer support conversations; Yellow.ai's scale not recorded.2 of 7 capabilitiesShared product typeCompareHCHuawei CloudPrivateAgent Assist and Question Answering Bot (QABot) do comparable work on customer support; both also serve buyers who need to handle customer support conversations; scale not recorded for either.3 of 7 capabilitiesShared product typeCompareAAArthur AIPrivate · $62.7M raisedOverlaps on agent orchestration and evaluation and observability; Yellow.ai's scale not recorded.2 of 7 capabilitiesShared product typeCompareFAFiddler AIPrivate · $100M raisedOverlaps on agent orchestration and evaluation and observability; Yellow.ai's scale not recorded.2 of 7 capabilitiesShared product typeCompareGGlean (Glean Technologies)Private · $7.2BOverlaps on agent orchestration and knowledge retrieval; Yellow.ai's scale not recorded.2 of 7 capabilitiesShared product typeCompareNNotionPrivate · $11BOverlaps on agent orchestration and knowledge retrieval; Yellow.ai's scale not recorded.2 of 7 capabilitiesShared product typeCompareRAResemble AIPrivateYellow.ai Agentic AI Platform and Security Awareness Training do comparable work on voice agent; both also serve buyers who need to create synthetic voice and audio; scale not recorded for either.1 of 7 capabilitiesShared product typeCompareAAlphaSensePrivate · $7.5BOverlaps on data analysis and knowledge retrieval; Yellow.ai's scale not recorded.2 of 7 capabilitiesShared product typeCompareAAArize AIPrivateOverlaps on agent orchestration, data analysis and evaluation and observability; scale not recorded for either.3 of 7 capabilitiesShared product typeCompareCMComet MLPrivate · $70M raisedAnalyze and Cost Intelligence both serve buyers who need to watch an AI agent for suspicious or runaway behaviour; Yellow.ai's scale not recorded.2 of 7 capabilitiesShared product typeCompareDDeepchecksAbsorbedOverlaps on evaluation and observability; Yellow.ai's scale not recorded; Deepchecks is absorbed, with no independent scale.1 of 7 capabilitiesShared product typeCompareMMercorPrivate · $20BOverlaps on evaluation and observability; Yellow.ai's scale not recorded; ships data service rather than the same layer.1 of 7 capabilitiesDifferent layerCompare

Closest alternatives are pairs a vendor page itself compares. Similar products are matched from what each product does; nothing in that group is asserted as a rivalry.

Sources

Total funding

Not found · 4 Sep 2026

No cumulative funding figure published by the company.

Valuation

Checked — none published

No valuation published.

Employees

Wikipedia · 4 Sep 2026

Infobox: "650+", dated 2024 — recorded as 650, the infobox's own FLOOR.

Founded

Wikipedia · 4 Sep 2026

Infobox: founded 2016 in Bangalore, India by Raghu Ravinutala, Jayakishore Gollareddy and Rashid Khan; parent entity Bitonic Technology Labs Pvt. Ltd.

Revenue

Checked — none published

Private; no revenue published.

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