Email Automation
Uses LLMs to understand unstructured support emails, infer intent and urgency, and trigger automated resolution or escalation workflows.
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No published pricing; demo only. Whether a recurring free tier exists is not stated either way.
What it does
- Customer support
Sources
- Pricing
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Official documentation · 14 Sep 2026
No pricing disclosed; "book a demo" only.
- Description
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Official documentation · 14 Sep 2026
"automate upto 80% of incoming email queries to drive quick, empathetic resolutions while reducing operational cost"; understands complex emails, identifies multiple intents, and triggers knowledge-base resolution, escalation or agent transfer.
- What it does
- Sold within
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Configured as a channel under an existing Yellow.ai bot (Channels > Email); docs state "Email automation is a gated feature that requires reaching out to the support team to enable it for your bot" -- a platform-gated feature, not a separately priced product, but no explicit inclusion/add-on sentence found.
- Name
- URL
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