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Yellow.ai Agentic AI Platform

Agent platform

by Yellow.ai

Customer- and employee-facing agents built without code: an agent builder across channels, a knowledge base the company calls agentic RAG, a copilot for previewing and debugging what an agent did, automated testing before release, and Nexus Vox for voice.

Find alternatives to Yellow.ai Agentic AI Platform

Plans published on yellow.ai/pricing: an entry plan from $550/month and outcome pricing at $0.99 per resolution, sold as Service and Commerce Clouds.

What it does

• Customer support
• Voice agent
• Knowledge retrieval
• Agent orchestration

Sources

Pricing

Pricing page · 6 Sep 2026

Fetched 2026-09-06: a $550/month entry plan and $0.99 per resolution shown on the page.

Description

Official documentation · 4 Sep 2026

Its own words: an "Enterprise-Grade Agentic AI Platform" to "autonomously drive human-like conversations at scale", naming AI Agent Builder 2.0, the Conversational Knowledge Base with "Agentic RAG", AI Copilot, Automated Testing and the newly launched Nexus Vox.

Sold within

Pricing page · 30 Sep 2026

Yellow.ai's pricing page lists a Free plan ("500/month included, then $0.99 per resolution") with a "Try for free" signup, and an Enterprise plan behind "Contact us". The table's rows are platform features such as "Agentic Omnichannel Builder" and "AI Copilot (Testing, Debug, Optimization)".

URL

Official documentation · 28 Sep 2026

Also from Yellow.ai

• Agent Builder Application

  Build enterprise customer-service AI agents from natural-language prompts.

• Agent Assist Application

  AI suggestions and workflows for human support teams handling live conversations.

• Analyze Application

  Conversation analytics over AI agent interactions, with visibility into customer behaviour and agent performance.

• Automated Testing Developer tool

  Generates and executes quality tests for AI agents built on the Yellow.ai platform.

• Conversational Knowledge Base Application

  Retrieves enterprise knowledge for conversational agents using agentic RAG.

• AI Copilot Developer tool

  Tests and debugs AI agents built on the Yellow.ai platform.

• Email Automation Application

  Uses LLMs to understand unstructured support emails, infer intent and urgency, and trigger automated resolution or escalation workflows.

• Nexus Vox AI agent

  Enterprise voice AI platform running voice agents with cloned, human-sounding voices.

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