Salesforce vs Z.ai (Zhipu AI)

AI shopping agent embedded in Commerce Cloud that speeds product discovery with visual product search, pulling the product catalog directly into a chat interface.

Marketing AI agents that plan campaigns, create and adapt content per channel and identify audiences, sold as the product formerly called Marketing Cloud.

Product-to-cash suite (branded Revenue Cloud on its own page, 'Agentforce Revenue Management' in Salesforce's own FAQ) with agents embedded in quoting, contracts, billing and collections workflows; sold as a paid add-on to a Sales Cloud subscription.

Sales AI agents that prospect, manage opportunities and give sellers pipeline visibility across the deal cycle, sold as the product formerly called Sales Cloud.

Customer-service AI agents that resolve questions autonomously, deflect cases to digital channels and give human reps context, sold as the product formerly called Service Cloud.

Plugin that brings Salesforce sales data and 37 prebuilt seller skills into Anthropic's Claude, answering deal questions and updating records under the user's existing Salesforce permissions.

Visual analytics that turns business data into dashboards and answers, with natural-language questions and agent-monitored metrics.

AI teammate that searches 300+ enterprise sources, surfaces proactive insights and triggers workflows/agents across Salesforce, Slack, Microsoft Teams, Claude, ChatGPT and mobile; the single entry point to every agent a team creates within Agentforce.

AI research assistant built on Zhipu's GLM models that performs academic and scholar search, AI-assisted paper reading, literature-review generation with citations, and scholarly question answering.

Deep-research assistant that searches and scrapes source websites to produce structured research reports and can emit the result as a slide deck or web page, with browser automation and video summarisation.

Assistant built on the GLM models, covering chat, web search and document work.

Zhipu's Chinese-market consumer AI assistant and agent built on the GLM model family, covering dialogue, writing, coding, translation and multimodal input.

Locally installed AI agent application with 50+ preconfigured skills that performs document generation, data analysis, browser automation and messaging-app collaboration, running on Windows, macOS, iOS and Android and defaulting to the GLM-5.3 model.