Snowflake vs Uniphore

A REST API that orchestrates Cortex Analyst, Cortex Search and custom tools in a single reasoning loop for building enterprise AI agents.

A Cortex API that converts natural-language questions into governed SQL against a semantic model for self-service analytics.

A managed hybrid vector-and-keyword retrieval service for building RAG applications over Snowflake-hosted structured and unstructured data.

A Cortex document-processing service, built on Snowflake's Arctic-TILT model, that extracts structured data from PDFs and other unstructured documents.

A data-native autonomous coding agent, rebranded from Cortex Code, that turns natural-language requests into pipelines, analytics, models, apps and agents from a desktop app, CLI or Snowsight.

An enterprise AI work agent, rebranded from Snowflake Intelligence, letting knowledge workers question enterprise data and act across connected tools such as Slack, Gmail and Salesforce.

A cloud-native enterprise communication recording application that captures voice and screen data, marketed as the capture layer that makes conversation data available to AI. It records uncompressed stereo audio with multi-channel support, includes transcription, and provides customizable policy engines for recording, retention, storage and export alongside MiFID II, Dodd-Frank, PCI DSS and GDPR compliance controls.

A generative-AI conversational intelligence application that analyses 100% of customer conversations to surface trends, sentiment and actionable insights. It automates QA scoring across all calls rather than manual sampling, and surfaces emerging call drivers beyond predefined categories.

An AI agent-assist application that gives contact centre agents in-call support: pre-call intelligence pulled from CRM and past interactions, knowledge assist that delivers contextual answers without manual search, generative conversation summaries with disposition capture, and sentiment detection. A manager dashboard provides live transcription and real-time performance alerts.

An AI recruiting application that summarises resumes and job descriptions, suggests interview questions, and provides real-time co-pilot guidance to interviewers based on candidate background and role requirements. Generative AI automates the creation of interview questions, summaries and notes.

An enterprise sales AI application that analyses the visual, verbal and tonal cues of every sales interaction to surface deal insights and automate administrative work. It provides real-time meeting assistance using emotion AI and generative AI, buyer sentiment and engagement analysis, sales methodology adherence tracking, a searchable sales knowledge base, and AI coaching.

A conversational automation application providing virtual agents across voice and digital channels. It includes emotion AI for sentiment detection and empathetic response, multilingual support with automatic language detection, a no-code conversation designer for business users, and generative-AI training that auto-generates intent phrases.

An AI-first, composable customer data platform that connects to existing data warehouses without migration using a zero-copy architecture. It provides AI-powered audience segmentation, journey orchestration, identity resolution across anonymous and known customers, and omnichannel campaign activation. This is the productised form of the acquired ActionIQ platform.