Coveo Conversational Search
Conversational search for websites, service portals and workplace search: users ask in natural language and follow up, and Coveo's Search Agent reasons through each question and answers from the customer's approved content, asking or escalating when it is unsure.
Find alternatives to Coveo Conversational Search
What it does
- Knowledge retrieval
Sources
- Pricing
-
Pricing page: "Request Pricing"; "Talk to us"; the page publishes no amounts.
- Description
-
Official documentation · 18 Oct 2026
"Coveo Conversational Search can, using agentic reasoning and retrieval to deliver accurate answers without making users start over."
- What it does
-
Official documentation · 18 Oct 2026
"Conversational Search lets users ask questions naturally, follow up, and refine their thinking as they go."
- Sold within
-
Pricing page lists Conversational Search under "Generative AI & Agentic (Add-on Available)", a group described as a "Suite of solutions for Generative AI and Agentic applications."
- Name
-
Official documentation · 18 Oct 2026
Page heading "Conversational Search"; listed in the Platform menu as "Conversational Search" with a New badge.
- URL
-
Official documentation · 18 Oct 2026
Page heading "Conversational Search"; listed in the Platform menu as "Conversational Search" with a New badge.
- Deployment
-
Pricing page, platform features: "Enterprise Cloud-Native Platform".
- Interfaces
-
Official documentation · 18 Oct 2026
"Use prebuilt search and conversational interfaces, or embed Conversational Search into your existing UI"; APIs: "Integrate without rebuilding".
- Intended for
-
Official documentation · 18 Oct 2026
"For enterprise leaders who can't afford AI mistakes in search"
Also from Coveo
-
Enterprise relevance platform with Generative Answering and Agentic AI & Retrieval for grounded answers across support, websites, workplace and commerce.
-
Coveo MCP Server Developer tool
MCP server that connects AI agents to enterprise content indexed in Coveo.
-
Coveo Passage Retrieval API API service
API that returns the most relevant passages from a company's indexed content so a custom generative AI app, chatbot or agent can ground its LLM answers in trusted, permission-aware sources.
-
Coveo Smart Snippets Application
Question-answering model that shows a rich snippet from the best matching content directly on a search results page, so customers and support agents get a direct, non-generated answer without opening articles.
-
Coveo Case Assist Application
Case creation and deflection for support sites: machine-learning models narrow the case classification choices and recommend articles while the customer types, so cases arrive complete and many are never submitted.
Something wrong here? Send a correction — quote this product id: coveo-conversational-search.