Coveo Smart Snippets
Question-answering model that shows a rich snippet from the best matching content directly on a search results page, so customers and support agents get a direct, non-generated answer without opening articles.
Find alternatives to Coveo Smart Snippets
What it does
- Knowledge retrieval
Sources
- Pricing
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Pricing page: "Request Pricing"; "Talk to us"; the page publishes no amounts.
- Description
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Official documentation · 18 Oct 2026
"Coveo Smart Snippets provides users with answers to their queries directly on the results page by displaying a rich snippet of the most relevant result item."
- What it does
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Official documentation · 18 Oct 2026
"Smart Snippets extract relevant answers from documents and content, so customers and agents don't have to click into different articles to find the right one."
- Sold within
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Pricing page lists Smart Snippets under "Generative AI & Agentic (Add-on Available)", a group described as a "Suite of solutions for Generative AI and Agentic applications."
- Name
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Official documentation · 18 Oct 2026
Page heading "Coveo Smart Snippets"; named in the pricing table and the Service features page.
- URL
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Official documentation · 18 Oct 2026
Page heading "Coveo Smart Snippets"; named in the pricing table and the Service features page.
- Deployment
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Pricing page, platform features: "Enterprise Cloud-Native Platform".
- Interfaces
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Official documentation · 18 Oct 2026
"You can even customize the look and feel of Smart Snippet answers with our JSUI and headless frameworks, and APIs."
- Intended for
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Official documentation · 18 Oct 2026
"Offer better customer support with relevant answers in fewer clicks."; answers for "customers and agents".
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