C

Coveo Generative Answering and Agentic AI

Platform

by Coveo

Enterprise relevance platform with Generative Answering and Agentic AI & Retrieval for grounded answers across support, websites, workplace and commerce.

Find alternatives to Coveo Generative Answering and Agentic AI

What it does

• Knowledge retrieval
• Vector search
• Customer support

Features 7

• Conversational SearchTurns searches into dialogue as an extension of Generative Answering.
• Follow-up & ClarificationsGenerates relevant follow-up questions that anticipate users' needs to guide deeper discovery.
• Multilingual SupportServes customers or employees in multiple languages.
• Citations & FeedbackLinks to the passages in cited articles used to generate answers and collects user input.
• Knowledge HubEvaluations, troubleshooting tools and content tracing for control over generative AI outputs.
• Answer APIIncorporates generative answering into chatbots, agents, copilots and custom apps beyond search pages.
• Passage Retrieval APIHeadless API that sends text chunks from the unified knowledge index to a customer's own LLM.

Sources

Pricing

Pricing page · 17 Oct 2026

Pricing page: pricing units of 100k queries per month; "Generative AI & Agentic" listed as an add-on; no amounts in the text.

Description

Official documentation · 17 Oct 2026

Homepage: Generative Answering (/en/platform/generative-ai), Agentic AI & Retrieval (/en/platform/agentic-ai).

What it does

Official documentation · 17 Oct 2026

Homepage: Generative Answering (/en/platform/generative-ai), Agentic AI & Retrieval (/en/platform/agentic-ai).

Sold within

Not found · 17 Oct 2026

Quote-based plans with published unit structure; no amounts.

Name

Official documentation · 17 Oct 2026

Name as published on the product page.

URL

Official documentation · 17 Oct 2026

Product page, read 2026-10-17.

Deployment

Official documentation · 17 Oct 2026

The pages read state no deployment model beyond the vendor-run service; saas is recorded as the vendor-operated reading.

Interfaces

Official documentation · 17 Oct 2026

The pages read state no deployment model beyond the vendor-run service; saas is recorded as the vendor-operated reading.

Also from Coveo

• Coveo MCP Server Developer tool

  MCP server that connects AI agents to enterprise content indexed in Coveo.

• Coveo Conversational Search Application

  Conversational search for websites, service portals and workplace search: users ask in natural language and follow up, and Coveo's Search Agent reasons through each question and answers from the customer's approved content, asking or escalating when it is unsure.

• Coveo Passage Retrieval API API service

  API that returns the most relevant passages from a company's indexed content so a custom generative AI app, chatbot or agent can ground its LLM answers in trusted, permission-aware sources.

• Coveo Smart Snippets Application

  Question-answering model that shows a rich snippet from the best matching content directly on a search results page, so customers and support agents get a direct, non-generated answer without opening articles.

• Coveo Case Assist Application

  Case creation and deflection for support sites: machine-learning models narrow the case classification choices and recommend articles while the customer types, so cases arrive complete and many are never submitted.

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