eGain Composer
Provides a developer platform for configuring agentic flows and building AI knowledge applications.
Find alternatives to eGain Composer
What it does
- Knowledge retrieval
- Vector search
Features 6
- Trusted Knowledge Retrieval EngineIntegrates and synthesizes siloed enterprise content to deliver trusted knowledge.
- Agentic AI FlowsCompose and configure agentic flows that deliver accurate and compliant answers.
- Experience ConnectorsCCaaS connectors such as Amazon Connect and desktop connectors such as Salesforce and Zendesk.
- MCP serversModel Context Protocol servers for developers building on Composer.
- APIs and SDKsEnterprise-ready APIs plus SDKs and connectors for knowledge systems, CX desktops and collaboration tools.
- Prompt management toolsTools for prompt management and quality assurance.
Sources
- Pricing
-
"Build and test at no cost."
- Description
-
Official documentation · 14 Oct 2026
"Compose and configure agentic flows"
- What it does
-
Official documentation · 14 Oct 2026
"Hybrid search combining keywords and embeddings"
- Sold within
-
Official documentation · 14 Oct 2026
"Full-Stack Developer Platform for AI-Knowledge Business Applications"
- Name
-
Official documentation · 14 Oct 2026
"This guide covers eGain Composer"
- URL
-
Official documentation · 14 Oct 2026
"This guide covers eGain Composer"
- Deployment
-
Official documentation · 14 Oct 2026
"sign in with your current account"
- Interfaces
-
Official documentation · 18 Oct 2026
Page: 'Robust application interfaces (APIs) Model Context Protocol (MCP) servers SDKs and connectors for popular knowledge and content systems'.
- Intended for
-
Official documentation · 18 Oct 2026
Page: 'Modular, Full-Stack Developer Platform for AI-Knowledge Business Applications'.
Also from eGain
-
eGain AI Agent AI agent
AI agent that automates customer resolutions grounded in an enterprise knowledge base, for customer self-service and for contact-centre agents; priced per resolution or per user.
-
eGain AI Knowledge Hub Application
Knowledge foundation for enterprise AI and customer-experience automation that serves trusted, consistent, compliant knowledge to every AI interaction.
-
eGain Genie AI agent
A conversational AI agent built into eGain products that writes articles, creates reports and builds agentic workflows.
-
eGain WYCA Application
A free tool that identifies the questions customers ask most and tracks conversation analytics.
-
eGain Knowledge+AI Application
An application that delivers contextual answers and guidance to contact center agents using AI search.
-
eGain SelfService+AI Application
An application that provides personalized answers through portals, widgets, and APIs using AI search.
-
eGain Agentic Studio Agent platform
Studio for building, deploying and governing AI agents that resolve customer requests end to end: Genie turns process documents and SOPs into agentic workflows, agents are coordinated through MCP and A2A, and a library of best-practice workflows is the starting point.
-
eGain Smart Evaluator Application
Quality assurance for AI answers: runs evaluation benchmarks before answers go live, scores every AI interaction across channels for retrieval, generation and completion, tracks regressions, and recommends specific fixes such as merging duplicate content.
-
eGain Conversation Hub Application
Omnichannel customer-engagement hub that unifies messaging, social, chat, email, cobrowse, video and phone conversations, answers from the knowledge hub, and uses GenAI to draft and personalize agent responses.
Something wrong here? Send a correction — quote this product id: egain-composer.