Cognigy vs ElevenLabs

The build surface where Cognigy's AI agents are designed, configured and released.

Assists human agents with contextual information, next-best-action suggestions and real-time guidance during customer interactions.

Analytics over conversations across every channel, for measuring how the agents are actually performing.

Turns a company's own documents into answers its agents can give, rather than scripted replies.

The human-side workspace: an omnichannel console where staff pick up conversations the AI agents hand over.

Carries Cognigy's agents onto the phone channel with low-latency, lifelike speech.

Adds visual, app-like steps inside a voice or chat conversation, so a caller can complete a form mid-call.

Platform for building customer-service AI agents and putting them on every channel: Knowledge AI grounds them in a company's own material, Agent Copilot assists the human, Voice Gateway carries them onto the phone, and Insights reports what they did.

Real-time and file-based voice conversion tool that changes a recorded voice while preserving its original performance.

Localizes and refreshes advertising creative across 50+ languages, with audio dubbing, image adaptation and text translation for Google Ads and Meta Ads.

Audio-to-audio dubbing across 90+ languages and accents that conditions on source performance (not a transcript) to preserve emotion and tone, with voice cloning.

AI-native creative workspace unifying voice, music, sound-effect, image and video generation with dubbing/localization, editable in a browser Studio.

Chains image, video, voice and SFX generation into automated visual flows to create unlimited campaign variations from one template.

Instant and Professional voice cloning (IVC/PVC) that creates a synthetic replica of a speaker's voice.

Music generation, remixing and creation product ("Listen, remix, and create tracks"), built on the Music v2 engine, targeted at independent musicians.

Creates videos from images and integrates AI voice, using a credit-based system.

End-to-end workflow for producing audiobooks, podcasts and narrated videos, integrating Voice Library, Voice Design, Professional Voice Cloning and Eleven Music.

Generates sound effects from text prompts, with royalty-free commercial usage rights on paid plans.

Generates customized synthetic voices from text descriptions, powered by the Text to Speech v3 model.

Removes background noise, isolates vocals and removes music from audio or video recordings.

Builds and runs voice AND chat agents that handle customer conversations over the phone, on the web and in chat, with enterprise integrations into CRM, payment and calendar systems.