Cognigy vs Palo Alto Networks

The build surface where Cognigy's AI agents are designed, configured and released.

Assists human agents with contextual information, next-best-action suggestions and real-time guidance during customer interactions.

Analytics over conversations across every channel, for measuring how the agents are actually performing.

Turns a company's own documents into answers its agents can give, rather than scripted replies.

The human-side workspace: an omnichannel console where staff pick up conversations the AI agents hand over.

Carries Cognigy's agents onto the phone channel with low-latency, lifelike speech.

Adds visual, app-like steps inside a voice or chat conversation, so a caller can complete a form mid-call.

Monitors and assures production AI-agent operations for enterprises running Cognigy.AI agents.

A cloud-delivered service within Prisma SASE that discovers shadow AI usage and applies access controls and data loss prevention to generative AI applications.

Endpoint detection and response platform marketed as "the foundation of the AI-driven SOC," with an AI agent assistant (Cortex AgentiX) for investigation and response.

An AI-driven security operations platform that unifies SIEM, SOAR and detection-and-response data with automation and AI agents to run a security operations centre.

Palo Alto Networks' proprietary AI system combining machine learning, deep learning and generative AI to automate threat detection, prevention and remediation across its Strata, Prisma Cloud and Cortex security platforms.

An AI security platform that discovers, scans and protects AI models, agents, applications and data against runtime and posture threats.

Runtime gateway component of Prisma AIRS that inspects and governs traffic to and from AI models and agents.

"The first AI-powered, unified solution for network security management and operations," with an AI assistant (Strata Copilot) and purpose-built AI agents for policy optimization, threat detection and remediation.