Conversation Builder
Provides tools to build AI-powered bots and automate conversations.
Find alternatives to Conversation Builder
What it does
- Customer support
- Workflow automation
Features 5
- Point-and-click bot builderA point-and-click interface with a guided assistant for building automated conversations.
- Prebuilt conversation templatesA library of prebuilt conversation templates for various use cases across industries.
- Multi-channel bot flowsBuild automated conversation flows once and run them on every messaging channel.
- MACSThe Meaningful Automated Conversation Score measures consumer friction in automated conversations and highlights failure points.
- Generative AI answer enrichmentSends answers enriched by KnowledgeAI's LLM-powered answer enrichment service.
Sources
- Pricing
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Official documentation · 16 Oct 2026
"determine your custom quote"
- Description
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Official documentation · 16 Oct 2026
"design and scale with AI-powered bots"
- What it does
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Official documentation · 16 Oct 2026
"build bots and automate conversations"
- Sold within
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Official documentation · 16 Oct 2026
"Log into Conversational Cloud."
- Name
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Official documentation · 16 Oct 2026
"LivePerson Conversation Builder is"
- URL
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Official documentation · 16 Oct 2026
"LivePerson Conversation Builder is"
- Deployment
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Official documentation · 16 Oct 2026
"Log into Conversational Cloud."
- Interfaces
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Official documentation · 18 Oct 2026
Page: 'Open the menu on the left side of the page, and select Automate > Conversation Builder'.
Also from LivePerson
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Conversational Cloud Agent platform
LivePerson's platform for designing and running AI and human agents on the same customer conversation, with Syntrix simulating thousands of real interactions to validate an agent — and train human ones — before it goes live.
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LivePerson Voice AI AI agent
Replaces IVR phone menus with a voice agent that holds a real conversation with the caller.
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LivePerson Conversational Intelligence Application
Analytics over contact-centre conversations, surfacing what customers are actually asking about.
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LivePerson AI Chatbot Agents Application
The chat-channel agents that handle customer conversations inside Conversational Cloud.
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LivePerson Syntrix Application
AI-agent evaluation and live-agent training platform that simulates customer interactions to test conversational systems before production deployment.
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KnowledgeAI Application
Answers common consumer questions using a brand’s content.
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Conversation Assist Application
Recommends bots and answers to agents during consumer conversations.
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Intent Manager Developer tool
Provides tools for modeling and managing consumer intents.
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