ServiceNow Predictive Intelligence
Built-in machine-learning layer that classifies and routes incidents/cases, generates smart recommendations, detects major incidents and predicts resolution times across Now Platform workflows.
Find alternatives to ServiceNow Predictive Intelligence
No standalone price; per the page's own "How to get Predictive Intelligence" section it is available with the ServiceNow AI Platform. Whether a recurring free tier exists is not stated either way.
What it does
- Workflow automation
Sources
- Pricing
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No standalone price; per the page's own "How to get Predictive Intelligence" section it is available with the ServiceNow AI Platform. Whether a recurring free tier exists is not stated either way.
- Description
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Official documentation · 14 Sep 2026
"Enable employees to focus on more meaningful work by powering your workflows with machine learning. Automate routine tasks and resolve issues faster."
- What it does
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Official documentation · 14 Sep 2026
'Classification and routing', 'Smart recommendations', 'Major incident detection', 'Regression analysis' -- all named as page features.
- Sold within
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Official documentation · 14 Sep 2026
"How to get Predictive Intelligence: Predictive Intelligence is available with the ServiceNow AI Platform."
- Name
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Official documentation · 14 Sep 2026
Page's own H1: 'Predictive Intelligence'.
- URL
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Official documentation · 14 Sep 2026
Fetched via Chrome (WebFetch returned 403), full page text.
- Deployment
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Official documentation · 14 Sep 2026
Part of the hosted Now Platform / AI Platform.
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