Anthropic vs ServiceNow

Assistant for chat, document analysis and coding, used in the browser and in desktop and mobile apps.

Lets users collaborate with Claude to create on-brand visual work (decks, prototypes, wireframes, marketing collateral) with design-system import and Claude Code integration via /design-sync.

Desktop application for scientific research that runs analyses, searches scientific databases and traces work from data wrangling through to publication.

Application that scans codebases for high-severity vulnerabilities, validates findings by adversarial verification and recommends patches for review, with a companion Claude Code plugin.

Claude working inside Excel, PowerPoint, Word and Outlook with context carried across the documents — preserving templates and house styles and showing every edit as tracked changes, highlighted cells or draft emails.

Claude tagged as @Claude inside Slack threads and channels: it reads thread context and replies in real time, analyses conversations, pulls data, drafts content, monitors channels, triages alerts and runs standing instructions without leaving Slack.

Coding agent that works on a codebase from the terminal, an IDE extension and a desktop app.

Agentic task app in which Claude works asynchronously across a user's files and tools toward a stated goal, checked in on from desktop, web or phone.

Browser extension that lets Claude act inside Chrome on the user's behalf — reading pages, clicking, typing and filling forms to work through multi-step web tasks without approving each step, with the user keeping control of what it may do.

Python and TypeScript library that runs the same agent loop, tools and context management that power Claude Code, so developers can embed the loop in their own process rather than calling the API directly.

ServiceNow's generative-AI and semantic search layer, surfacing answers from knowledge articles, FAQs and platform data across portals, mobile apps and Virtual Agent.

Lets any AI agent (Claude, ChatGPT, Gemini or custom) execute governed ServiceNow actions headlessly through MCP and A2A protocols, applying ServiceNow's own workflow guardrails to third-party agent calls.

AI document-processing app that extracts information from PDFs and scanned documents and classifies multi-page documents by user-defined type, with human-in-the-loop feedback for variable documents.

An AI assistant that unifies Now Assist, Moveworks and AI Experience into one voice, chat and text interface for completing work across ServiceNow-connected systems.

Built-in machine-learning layer that classifies and routes incidents/cases, generates smart recommendations, detects major incidents and predicts resolution times across Now Platform workflows.

Autonomous agents that execute IT, HR and customer service workflows on the Now Platform.

Creates and updates ServiceNow applications from natural-language prompts (ServiceNow's vibe-coding / app-building agent).

ServiceNow's tool for building and testing enterprise AI agents on the Now Platform.