DeepSeek vs ServiceNow

DeepSeek — Foundation Models · Private · $50B valuation · 4 of 4 figures sourced  |  ServiceNow — Application · Public · $130.1B mkt cap · 4 of 4 figures sourced

Relationship

Assembled from the recorded fields for this pair, not hand-checked. The comparison below is read from each company’s own profile.

Aligned comparison

FieldDeepSeekServiceNow
Size$50B valuation$130.1B mkt cap different basis
Employees16029,187 ServiceNow has 182× more
Founded20232003 20 yrs earlier
StatusPrivatePublic
CategoryFoundation ModelsApplication
Stack layerApplication, Developer tool, Model APIAI agent, Application, Developer tool, Platform
HeadquartersHangzhou, ChinaSanta Clara, USA

Capability overlap

Shared · 4

Agent orchestrationAgentic codingCode generationText generation

Not verified for ServiceNow · 2

Model inferenceSummarization

Recorded for DeepSeek. ServiceNow’s product records say nothing either way — a missing record is not a missing capability.

Not verified for DeepSeek · 10

Customer supportData analysisData securityDocument extractionEvaluation and observabilityGuardrails and safetyKnowledge retrievalVoice agentSearch answersWorkflow automation

Recorded for ServiceNow. DeepSeek’s product records say nothing either way — a missing record is not a missing capability.

Products, side by side

Algorithmic pairing — assembled from recorded fields, not hand-checked

DeepSeek

Application

DeepSeekApplication

Assistant app for chat, reasoning and code questions, built on DeepSeek's own models.

Developer tool

DeepSeek HarnessDeveloper tool

Open-source framework for building agents from composable plugins, distributed under the MIT license as a developer-preview initiative (install via `npx @deepseek-ai/dsh web` or clone from GitHub).

ServiceNow

Application

AI SearchApplication

ServiceNow's generative-AI and semantic search layer, surfacing answers from knowledge articles, FAQs and platform data across portals, mobile apps and Virtual Agent.

ServiceNow Action FabricApplication

Lets any AI agent (Claude, ChatGPT, Gemini or custom) execute governed ServiceNow actions headlessly through MCP and A2A protocols, applying ServiceNow's own workflow guardrails to third-party agent calls.

ServiceNow Document IntelligenceApplication

AI document-processing app that extracts information from PDFs and scanned documents and classifies multi-page documents by user-defined type, with human-in-the-loop feedback for variable documents.

ServiceNow OttoApplication

An AI assistant that unifies Now Assist, Moveworks and AI Experience into one voice, chat and text interface for completing work across ServiceNow-connected systems.

ServiceNow Predictive IntelligenceApplication

Built-in machine-learning layer that classifies and routes incidents/cases, generates smart recommendations, detects major incidents and predicts resolution times across Now Platform workflows.

Developer tool

AI Agent StudioDeveloper tool

ServiceNow's tool for building and testing enterprise AI agents on the Now Platform.

No counterpart

DeepSeek sells these in a stack layer with no product recorded for ServiceNow yet — nothing on the other side to compare them against.

Model API

DeepSeek API PlatformModel API

API access to DeepSeek's chat and reasoning models.

ServiceNow sells these in a stack layer with no product recorded for DeepSeek yet — nothing on the other side to compare them against.

AI agent

AI AgentsAI agent

Autonomous agents that execute IT, HR and customer service workflows on the Now Platform.

Build AgentAI agent

Creates and updates ServiceNow applications from natural-language prompts (ServiceNow's vibe-coding / app-building agent).

Platform

AI Control TowerPlatform

Governance layer that inventories every AI agent, model and MCP server in an estate and monitors what they do.

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