Dropbox vs ServiceNow

Dropbox — Application · Public · $7.8B mkt cap · 4 of 4 figures sourced  |  ServiceNow — Application · Public · $130.1B mkt cap · 4 of 4 figures sourced

Relationship

Overlaps on document extraction, knowledge retrieval, search answers and 1 more; larger scale (public).

Assembled from the recorded fields for this pair, not hand-checked. The comparison below is read from each company’s own profile.

4 of 5 capabilitiesShared product typeLarger scale

4 of 5 capabilities — Shares document extraction, knowledge retrieval, search answers and 1 more.

Ludbee capability tags · from the product records

Shared product type — Both ship application.

Ludbee product records

Larger scale — ServiceNow: $130.1B market cap, against Dropbox's $7.8B market cap.

Ludbee scale figures · valuation, market cap or revenue estimate

Aligned comparison

FieldDropboxServiceNow
Market cap$7.8B$130.1B ServiceNow has 17× more
Employees2,11329,187 ServiceNow has 14× more
Founded20072003 4 yrs earlier
StatusPublicPublic match
CategoryApplicationApplication match
Stack layerApplicationAI agent, Application, Developer tool, Platform
HeadquartersSan Francisco, USASanta Clara, USA

Capability overlap

Shared · 4

Document extractionKnowledge retrievalSearch answersWorkflow automation

Not verified for ServiceNow · 1

Summarization

Recorded for Dropbox. ServiceNow’s product records say nothing either way — a missing record is not a missing capability.

Not verified for Dropbox · 10

Agent orchestrationAgentic codingCode generationCustomer supportData analysisData securityEvaluation and observabilityGuardrails and safetyText generationVoice agent

Recorded for ServiceNow. Dropbox’s product records say nothing either way — a missing record is not a missing capability.

Products, side by side

Algorithmic pairing — assembled from recorded fields, not hand-checked

Dropbox

Application

Dropbox DashApplication

AI-powered universal search and knowledge workspace that connects a team's files, messages and apps into one searchable index.

Reclaim.aiApplication

AI calendar application that automatically schedules tasks, habits, meetings and breaks across Google Calendar and Outlook Calendar.

ServiceNow

Application

AI SearchApplication

ServiceNow's generative-AI and semantic search layer, surfacing answers from knowledge articles, FAQs and platform data across portals, mobile apps and Virtual Agent.

ServiceNow Action FabricApplication

Lets any AI agent (Claude, ChatGPT, Gemini or custom) execute governed ServiceNow actions headlessly through MCP and A2A protocols, applying ServiceNow's own workflow guardrails to third-party agent calls.

ServiceNow Document IntelligenceApplication

AI document-processing app that extracts information from PDFs and scanned documents and classifies multi-page documents by user-defined type, with human-in-the-loop feedback for variable documents.

ServiceNow OttoApplication

An AI assistant that unifies Now Assist, Moveworks and AI Experience into one voice, chat and text interface for completing work across ServiceNow-connected systems.

ServiceNow Predictive IntelligenceApplication

Built-in machine-learning layer that classifies and routes incidents/cases, generates smart recommendations, detects major incidents and predicts resolution times across Now Platform workflows.

No counterpart

ServiceNow sells these in a stack layer with no product recorded for Dropbox yet — nothing on the other side to compare them against.

AI agent

AI AgentsAI agent

Autonomous agents that execute IT, HR and customer service workflows on the Now Platform.

Build AgentAI agent

Creates and updates ServiceNow applications from natural-language prompts (ServiceNow's vibe-coding / app-building agent).

Developer tool

AI Agent StudioDeveloper tool

ServiceNow's tool for building and testing enterprise AI agents on the Now Platform.

Platform

AI Control TowerPlatform

Governance layer that inventories every AI agent, model and MCP server in an estate and monitors what they do.

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