ElevenLabs vs Zoom

ElevenLabs — Application · Private · $11B valuation · 4 of 4 figures sourced  |  Zoom — Application · Public · $28.7B mkt cap · 4 of 4 figures sourced

Relationship

Scribe and Zoom Scribe API do comparable work on speech to text; both also serve buyers who need to turn speech into text; larger scale (public).

Assembled from the recorded fields for this pair, not hand-checked. The comparison below is read from each company’s own profile.

6 of 12 capabilitiesShared product typeLarger scale

6 of 12 capabilities — Shares customer support, speech to text, text to speech and 3 more.

Ludbee capability tags · from the product records

Shared product type — Both ship API service and application.

Ludbee product records

Larger scale — Zoom: $28.7B market cap, against ElevenLabs's $11B valuation.

Ludbee scale figures · valuation, market cap or revenue estimate

Aligned comparison

FieldElevenLabsZoom
Size$11B valuation$28.7B mkt cap different basis
Employees4507,438 Zoom has 17× more
Founded20222011 11 yrs earlier
StatusPrivatePublic
CategoryApplicationApplication match
Stack layerAPI service, Agent platform, ApplicationAI agent, API service, Application, Platform
HeadquartersNew York, USASan Jose, USA

Capability overlap

Shared · 6

Customer supportSpeech to textText to speechTranslationVoice agentWorkflow automation

Not verified for Zoom · 6

Audio editingImage editingImage generationMusic generationVideo generationVoice conversion

Recorded for ElevenLabs. Zoom’s product records say nothing either way — a missing record is not a missing capability.

Not verified for ElevenLabs · 11

Agent orchestrationData analysisDocument extractionEvaluation and observabilityHR and recruitingMeeting notesPresentation generationKnowledge retrievalSales outreachSummarizationText generation

Recorded for Zoom. ElevenLabs’s product records say nothing either way — a missing record is not a missing capability.

Products, side by side

Algorithmic pairing — assembled from recorded fields, not hand-checked

ElevenLabs

Application

AI Voice ChangerApplication

Real-time and file-based voice conversion tool that changes a recorded voice while preserving its original performance.

Ads EngineApplication

Localizes and refreshes advertising creative across 50+ languages, with audio dubbing, image adaptation and text translation for Google Ads and Meta Ads.

DubbingApplication

Audio-to-audio dubbing across 90+ languages and accents that conditions on source performance (not a transcript) to preserve emotion and tone, with voice cloning.

ElevenCreativeApplication

AI-native creative workspace unifying voice, music, sound-effect, image and video generation with dubbing/localization, editable in a browser Studio.

ElevenCreative FlowsApplication

Chains image, video, voice and SFX generation into automated visual flows to create unlimited campaign variations from one template.

ElevenLabs Voice CloningApplication

Instant and Professional voice cloning (IVC/PVC) that creates a synthetic replica of a speaker's voice.

ElevenMusicApplication

Music generation, remixing and creation product ("Listen, remix, and create tracks"), built on the Music v2 engine, targeted at independent musicians.

Image to Video AI ConversionApplication

Creates videos from images and integrates AI voice, using a credit-based system.

StudioApplication

End-to-end workflow for producing audiobooks, podcasts and narrated videos, integrating Voice Library, Voice Design, Professional Voice Cloning and Eleven Music.

Text to Sound EffectsApplication

Generates sound effects from text prompts, with royalty-free commercial usage rights on paid plans.

Voice DesignApplication

Generates customized synthetic voices from text descriptions, powered by the Text to Speech v3 model.

Voice IsolatorApplication

Removes background noise, isolates vocals and removes music from audio or video recordings.

API service

ElevenAPIAPI service

Unified programmatic API for ElevenLabs' audio AI models (speech, voice, music, sound effects, dubbing, transcription), billed per usage from the shared credit pool.

ElevenLabs Text to SpeechAPI service

Generates speech from text in a range of voices and languages, in the browser and through an API.

ScribeAPI service

Transcribes audio to text with speaker labels and word-level timings.

Zoom

Application

Bonsai by ZoomApplication

All-in-one client, project and financial management platform with AI (ZoomMate) turning Zoom calls into CRM updates, project launches and task creation.

BrightHireApplication

Interview intelligence for hiring teams: AI copilots that plan and record interviews and generate notes, plus BrightHire Screen, an always-on AI interviewer sold on its own or bundled with the interview-intelligence platform.

Zoom AI Expert AssistApplication

AI agent-assist layer for contact centre staff providing real-time guidance, contextual insights and automation of backend CRM and billing tasks with supervisor guardrails.

Zoom AI Productivity SuiteApplication

A bundled set of AI-native productivity apps - Slides, Sheets, Paper and Canvas - sold as a standalone subscription or as an add-on to Zoom Workplace licences.

Zoom CX InsightsApplication

Agentic analytics layer for contact centres that answers natural-language questions across workforce management, quality management, virtual agent and interaction data without dashboards.

Zoom CanvasApplication

Collaborative document and wiki workspace, formerly Zoom Docs, that turns team conversations into documents, data tables and forms with AI drafting and summarization.

Zoom My NotesApplication

AI note-taking product that captures and summarizes meetings and conversations, sold as its own tier and also included in Workplace and ZoomMate plans.

Zoom PaperApplication

AI word processor that drafts documents from conversation context, restructures content, adjusts tone and translates into 17 languages, preserving Word and Google Docs formatting.

Zoom Quality ManagementApplication

Quality-management layer of Zoom Contact Center that uses AI to score every customer interaction automatically instead of a sampled few, reads sentiment through speech analytics, and lets supervisors question the results in plain language through Ask QM.

Zoom Revenue AcceleratorApplication

Conversation-intelligence platform that transcribes and analyses sales calls to surface buying signals and objections, with real-time coaching, deal tracking and CRM sync.

Zoom SheetsApplication

AI spreadsheet that answers natural-language questions over data, generates formulas from plain language, and imports structure from PDFs, enterprise apps and meeting transcripts.

Zoom SlidesApplication

AI presentation tool that turns meeting discussions, transcripts or text prompts into on-brand decks, with co-editing and .pptx export.

Zoom Workforce ManagementApplication

Staffing and scheduling layer of Zoom Contact Center that uses AI to forecast demand from historical patterns across voice, chat, email and work items, generates schedules that balance service level against cost, and re-forecasts during the day as volume shifts.

API service

Zoom Scribe APIAPI service

Enterprise speech-to-text API with batch, fast-synchronous and live transcription modes for meetings, calls and media files, sold per hour of audio processed.

Zoom Summarizer APIAPI service

Summarization API that turns documents, transcripts and text into structured summaries, sold per million characters processed.

Zoom Translator APIAPI service

Text translation API across multiple languages for developers building on Zoom's AI services, sold per million characters processed.

No counterpart

ElevenLabs sells these in a stack layer with no product recorded for Zoom yet — nothing on the other side to compare them against.

Agent platform

ElevenLabs AgentsAgent platform

Builds and runs voice AND chat agents that handle customer conversations over the phone, on the web and in chat, with enterprise integrations into CRM, payment and calendar systems.

Zoom sells these in a stack layer with no product recorded for ElevenLabs yet — nothing on the other side to compare them against.

AI agent

Zoom Virtual AgentAI agent

Conversational AI agent for voice and digital channels that resolves customer requests through self-service, AI receptionist and internal IT helpdesk use cases.

ZoomMateAI agent

Agentic AI teammate that acts on meeting and workday context -- searching across Zoom and connected apps (Salesforce, Jira, ServiceNow, Slack, Google, Microsoft), automating follow-up tasks, and drafting documents, slides and reports.

Platform

Zoom AI On-PremPlatform

Zoom's AI stack running inside a customer's own on-premises or private-cloud environment on Zoom Node, providing local ASR, transcription and agentic search without data leaving the customer's infrastructure.