Zoom
ZMVideo-communications company whose AI Companion summarises meetings, drafts follow-ups and now anchors an agentic assistant across its Workplace platform.
Products
Selected offerings — the AI products recorded here, not the vendor's full catalogue.
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Agentic AI teammate that acts on meeting and workday context -- searching across Zoom and connected apps (Salesforce, Jira, ServiceNow, Slack, Google, Microsoft), automating follow-up tasks, and drafting documents, slides and reports.
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AI note-taking product that captures and summarizes meetings and conversations, sold as its own tier and also included in Workplace and ZoomMate plans.
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Conversational AI agent for voice and digital channels that resolves customer requests through self-service, AI receptionist and internal IT helpdesk use cases.
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Enterprise speech-to-text API with batch, fast-synchronous and live transcription modes for meetings, calls and media files, sold per hour of audio processed.
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Summarization API that turns documents, transcripts and text into structured summaries, sold per million characters processed.
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Text translation API across multiple languages for developers building on Zoom's AI services, sold per million characters processed.
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BrightHire Application
Interview intelligence for hiring teams: AI copilots that plan and record interviews and generate notes, plus BrightHire Screen, an always-on AI interviewer sold on its own or bundled with the interview-intelligence platform.
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All-in-one client, project and financial management platform with AI (ZoomMate) turning Zoom calls into CRM updates, project launches and task creation.
Inside Zoom AI Productivity Suite
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AI presentation tool that turns meeting discussions, transcripts or text prompts into on-brand decks, with co-editing and .pptx export.
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AI spreadsheet that answers natural-language questions over data, generates formulas from plain language, and imports structure from PDFs, enterprise apps and meeting transcripts.
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AI word processor that drafts documents from conversation context, restructures content, adjusts tone and translates into 17 languages, preserving Word and Google Docs formatting.
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Collaborative document and wiki workspace, formerly Zoom Docs, that turns team conversations into documents, data tables and forms with AI drafting and summarization.
Inside Zoom Contact Center
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AI agent-assist layer for contact centre staff providing real-time guidance, contextual insights and automation of backend CRM and billing tasks with supervisor guardrails.
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Agentic analytics layer for contact centres that answers natural-language questions across workforce management, quality management, virtual agent and interaction data without dashboards.
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Quality-management layer of Zoom Contact Center that uses AI to score every customer interaction automatically instead of a sampled few, reads sentiment through speech analytics, and lets supervisors question the results in plain language through Ask QM.
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Staffing and scheduling layer of Zoom Contact Center that uses AI to forecast demand from historical patterns across voice, chat, email and work items, generates schedules that balance service level against cost, and re-forecasts during the day as volume shifts.
Inside Zoom Meetings or Zoom Phone
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Conversation-intelligence platform that transcribes and analyses sales calls to surface buying signals and objections, with real-time coaching, deal tracking and CRM sync.
Inside Zoom Workplace
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Zoom's AI stack running inside a customer's own on-premises or private-cloud environment on Zoom Node, providing local ASR, transcription and agentic search without data leaving the customer's infrastructure.
Inside ZoomMate
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A bundled set of AI-native productivity apps - Slides, Sheets, Paper and Canvas - sold as a standalone subscription or as an add-on to Zoom Workplace licences.
Closest alternatives 2
Similar products 144
Closest alternatives are pairs a vendor page itself compares. Similar products are matched from what each product does; nothing in that group is asserted as a rivalry.
Sources
- Market cap
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Third-party database · 28 Aug 2026
Market capitalisation read from stockanalysis.com's overview page.
- Employees
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Third-party database · 28 Aug 2026
Employee count read from stockanalysis.com's overview page.
- Founded
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Founded 21 April 2011 by Eric Yuan.
- Revenue (TTM)
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Third-party database · 28 Aug 2026
Trailing-twelve-month revenue read from stockanalysis.com's overview page.
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