Z

Zoom Virtual Agent

AI agent

by Zoom

Conversational AI agent for voice and digital channels that resolves customer requests through self-service, AI receptionist and internal IT helpdesk use cases.

Find alternatives to Zoom Virtual Agent

Product page links to zoom.us/pricing/virtual-agent and Contact Sales. COULD NOT READ the pricing page: it renders figures client-side and returned only navigation chrome. Absence of a public price is unconfirmed, not proved - a browser read is owed.

What it does

• Customer support
• Voice agent
• Knowledge retrieval
• Text to speech

How it compares

• CXone

  We also compete against certain UCaaS and collaboration software vendors such as 8x8, Vonage and Zoom, which offer basic CCaaS capabilities.

  Regulatory filing · 18 Sep 2026
• Five9 Genius AI

  Additionally, as our Contact Center customer base continues to grow, we may face additional competition, including from Five9, Inc., Genesys, and NICE inContact.

  Regulatory filing · 22 Sep 2026

Sources

Pricing

Pricing page · 3 Sep 2026

Pricing page exists and was reached but its figures could not be read; treat as unverified rather than quote-only.

Sold within

Pricing page · 30 Sep 2026

Pricing page renders client-side (pagetext returned nav only, twice); read in the in-app browser 2026-09-30. Own rate card with Buy Now: "For SMB and mid-market teams that need an AI receptionist — on any phone number, no Zoom Phone required." priced "$25.00 for 100 minutes /month · billed annually". The Voice or Chat edition carries no price (sales-led).

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• Zoom Canvas Application

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• Bonsai by Zoom Application

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