Fortinet vs ServiceNow

Fortinet — Hardware · Public · $124.8B mkt cap · 4 of 4 figures sourced  |  ServiceNow — Application · Public · $130.1B mkt cap · 4 of 4 figures sourced

Relationship

Assembled from the recorded fields for this pair, not hand-checked. The comparison below is read from each company’s own profile.

Aligned comparison

FieldFortinetServiceNow
Market cap$124.8B$130.1B ServiceNow has 4.2% more
Employees15,10929,187 ServiceNow has 93% more
Founded20002003 3 yrs later
StatusPublicPublic match
CategoryHardwareApplication
Stack layerApplication, Infrastructure service, PlatformAI agent, Application, Developer tool, Platform
HeadquartersSunnyvale, USASanta Clara, USA

Capability overlap

Shared · 5

Data analysisData securityEvaluation and observabilityGuardrails and safetyWorkflow automation

Not verified for ServiceNow · 1

Threat detection and response

Recorded for Fortinet. ServiceNow’s product records say nothing either way — a missing record is not a missing capability.

Not verified for Fortinet · 9

Agent orchestrationAgentic codingCode generationCustomer supportDocument extractionKnowledge retrievalText generationVoice agentSearch answers

Recorded for ServiceNow. Fortinet’s product records say nothing either way — a missing record is not a missing capability.

Products, side by side

Algorithmic pairing — assembled from recorded fields, not hand-checked

Fortinet

Application

FortiAI-AssistApplication

AI orchestration platform automating security and network operations: alert triage/investigation, network configuration validation, and threat hunting, integrated across Fortinet's management products.

FortiAI-ProtectApplication

Discovers, controls and governs AI use across enterprise environments: shadow-AI detection (6,500+ AI application URLs), AI-application visibility (FortiView for AI), and AI-workload data-loss prevention.

FortiDLPApplication

Cloud-native data-loss-prevention agent combining machine-learning content/context analysis with a GenAI-powered assistant that summarizes and contextualizes incidents for insider-risk and data-egress protection.

FortiMailApplication

Email security gateway combining machine learning, LLM-based content analysis and image recognition to detect phishing, BEC and other threats across the email lifecycle.

FortiNDRApplication

Uses AI-based behavioural analysis of network traffic to detect lateral movement, data exfiltration and privilege escalation without endpoint agents, sold as on-premises appliances and VMs or as FortiNDR Cloud.

FortiSandboxApplication

Sandbox appliance/service for zero-day and advanced-threat detection, using AI-powered analysis (a purpose-built ML engine plus artificial neural networks) alongside static and dynamic analysis to accelerate verdicts.

Platform

FortiAIOpsPlatform

Applies AI/ML analysis to telemetry from Fortinet network devices to detect pattern anomalies and automate network troubleshooting.

ServiceNow

Application

AI SearchApplication

ServiceNow's generative-AI and semantic search layer, surfacing answers from knowledge articles, FAQs and platform data across portals, mobile apps and Virtual Agent.

ServiceNow Action FabricApplication

Lets any AI agent (Claude, ChatGPT, Gemini or custom) execute governed ServiceNow actions headlessly through MCP and A2A protocols, applying ServiceNow's own workflow guardrails to third-party agent calls.

ServiceNow Document IntelligenceApplication

AI document-processing app that extracts information from PDFs and scanned documents and classifies multi-page documents by user-defined type, with human-in-the-loop feedback for variable documents.

ServiceNow OttoApplication

An AI assistant that unifies Now Assist, Moveworks and AI Experience into one voice, chat and text interface for completing work across ServiceNow-connected systems.

ServiceNow Predictive IntelligenceApplication

Built-in machine-learning layer that classifies and routes incidents/cases, generates smart recommendations, detects major incidents and predicts resolution times across Now Platform workflows.

Platform

AI Control TowerPlatform

Governance layer that inventories every AI agent, model and MCP server in an estate and monitors what they do.

No counterpart

Fortinet sells these in a stack layer with no product recorded for ServiceNow yet — nothing on the other side to compare them against.

Infrastructure service

FortiAIGateInfrastructure service

A runtime security proxy deployed between applications and LLM endpoints that blocks prompt injection, jailbreaking, model poisoning and excessive-consumption attacks and enforces context-aware data-loss prevention on AI traffic.

ServiceNow sells these in a stack layer with no product recorded for Fortinet yet — nothing on the other side to compare them against.

AI agent

AI AgentsAI agent

Autonomous agents that execute IT, HR and customer service workflows on the Now Platform.

Build AgentAI agent

Creates and updates ServiceNow applications from natural-language prompts (ServiceNow's vibe-coding / app-building agent).

Developer tool

AI Agent StudioDeveloper tool

ServiceNow's tool for building and testing enterprise AI agents on the Now Platform.