ServiceNow vs Sourcegraph

ServiceNow — Application · Public · $130.1B mkt cap · 4 of 4 figures sourced  |  Sourcegraph — Application · Private · $2.6B valuation · 3 of 3 figures sourced

Relationship

Build Agent and Sourcegraph Agentic Batch Changes do comparable work on code generation; smaller scale (private).

Assembled from the recorded fields for this pair, not hand-checked. The comparison below is read from each company’s own profile.

4 of 14 capabilitiesShared product typeSmaller scale

4 of 14 capabilities — Shares code generation, data analysis, knowledge retrieval and 1 more.

Ludbee capability tags · from the product records

Shared product type — Both ship AI agent, application and developer tool.

Ludbee product records

Smaller scale — Sourcegraph: $2.6B valuation, against ServiceNow's $130.1B market cap.

Ludbee scale figures · valuation, market cap or revenue estimate

Aligned comparison

FieldServiceNowSourcegraph
Size$130.1B mkt cap$2.6B valuation different basis
Employees29,187—
Founded20032013 10 yrs later
StatusPublicPrivate
CategoryApplicationApplication match
Stack layerAI agent, Application, Developer tool, PlatformAI agent, Application, Developer tool
HeadquartersSanta Clara, USASan Francisco, USA

Capability overlap

Shared · 4

Code generationData analysisKnowledge retrievalWorkflow automation

Not verified for Sourcegraph · 10

Agent orchestrationAgentic codingCustomer supportData securityDocument extractionEvaluation and observabilityGuardrails and safetyText generationVoice agentSearch answers

Recorded for ServiceNow. Sourcegraph’s product records say nothing either way — a missing record is not a missing capability.

Not verified for ServiceNow · 1

Code search

Recorded for Sourcegraph. ServiceNow’s product records say nothing either way — a missing record is not a missing capability.

Products, side by side

Algorithmic pairing — assembled from recorded fields, not hand-checked

ServiceNow

Application

AI SearchApplication

ServiceNow's generative-AI and semantic search layer, surfacing answers from knowledge articles, FAQs and platform data across portals, mobile apps and Virtual Agent.

ServiceNow Action FabricApplication

Lets any AI agent (Claude, ChatGPT, Gemini or custom) execute governed ServiceNow actions headlessly through MCP and A2A protocols, applying ServiceNow's own workflow guardrails to third-party agent calls.

ServiceNow Document IntelligenceApplication

AI document-processing app that extracts information from PDFs and scanned documents and classifies multi-page documents by user-defined type, with human-in-the-loop feedback for variable documents.

ServiceNow OttoApplication

An AI assistant that unifies Now Assist, Moveworks and AI Experience into one voice, chat and text interface for completing work across ServiceNow-connected systems.

ServiceNow Predictive IntelligenceApplication

Built-in machine-learning layer that classifies and routes incidents/cases, generates smart recommendations, detects major incidents and predicts resolution times across Now Platform workflows.

AI agent

AI AgentsAI agent

Autonomous agents that execute IT, HR and customer service workflows on the Now Platform.

Build AgentAI agent

Creates and updates ServiceNow applications from natural-language prompts (ServiceNow's vibe-coding / app-building agent).

Developer tool

AI Agent StudioDeveloper tool

ServiceNow's tool for building and testing enterprise AI agents on the Now Platform.

Sourcegraph

Application

Sourcegraph Code InsightsApplication

Tracks metrics across every repository an organisation has — migration progress, dependency versions, code health — computed from the same search index Code Search uses.

Sourcegraph Deep SearchApplication

A retrieval layer built to answer questions about a codebase at scale, feeding an AI agent the context it needs to reason across every repository.

AI agent

Sourcegraph Agentic Batch ChangesAI agent

Runs a single migration across every repository an organisation owns, driven by an agent rather than a hand-written script per repo.

Developer tool

Sourcegraph Code SearchDeveloper tool

Searches and edits code across every repository an organisation has.

No counterpart

ServiceNow sells these in a stack layer with no product recorded for Sourcegraph yet — nothing on the other side to compare them against.

Platform

AI Control TowerPlatform

Governance layer that inventories every AI agent, model and MCP server in an estate and monitors what they do.

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