ServiceNow vs UiPath

ServiceNow — Application · Public · $130.1B mkt cap · 4 of 4 figures sourced  |  UiPath — Application · Public · $7.2B mkt cap · 5 of 5 figures sourced

Relationship

Overlaps on agent orchestration, agentic coding, data analysis and 2 more; smaller scale (public).

Assembled from the recorded fields for this pair, not hand-checked. The comparison below is read from each company’s own profile.

5 of 14 capabilitiesShared product typeSmaller scale

5 of 14 capabilities — Shares agent orchestration, agentic coding, data analysis and 2 more.

Ludbee capability tags · from the product records

Shared product type — Both ship application, developer tool and platform.

Ludbee product records

Smaller scale — UiPath: $7.2B market cap, against ServiceNow's $130.1B market cap.

Ludbee scale figures · valuation, market cap or revenue estimate

Aligned comparison

FieldServiceNowUiPath
Market cap$130.1B$7.2B UiPath has 18× smaller
Employees29,1873,981 UiPath has 7.3× fewer
Founded20032005 2 yrs later
StatusPublicPublic match
CategoryApplicationApplication match
Stack layerAI agent, Application, Developer tool, PlatformAgent platform, Application, Developer tool, Platform
HeadquartersSanta Clara, USANew York, USA

Capability overlap

Shared · 5

Agent orchestrationAgentic codingData analysisDocument extractionWorkflow automation

Not verified for UiPath · 9

Code generationCustomer supportData securityEvaluation and observabilityGuardrails and safetyKnowledge retrievalText generationVoice agentSearch answers

Recorded for ServiceNow. UiPath’s product records say nothing either way — a missing record is not a missing capability.

Not verified for ServiceNow · 2

Model inferenceModel training

Recorded for UiPath. ServiceNow’s product records say nothing either way — a missing record is not a missing capability.

Products, side by side

Algorithmic pairing — assembled from recorded fields, not hand-checked

ServiceNow

Application

AI SearchApplication

ServiceNow's generative-AI and semantic search layer, surfacing answers from knowledge articles, FAQs and platform data across portals, mobile apps and Virtual Agent.

ServiceNow Action FabricApplication

Lets any AI agent (Claude, ChatGPT, Gemini or custom) execute governed ServiceNow actions headlessly through MCP and A2A protocols, applying ServiceNow's own workflow guardrails to third-party agent calls.

ServiceNow Document IntelligenceApplication

AI document-processing app that extracts information from PDFs and scanned documents and classifies multi-page documents by user-defined type, with human-in-the-loop feedback for variable documents.

ServiceNow OttoApplication

An AI assistant that unifies Now Assist, Moveworks and AI Experience into one voice, chat and text interface for completing work across ServiceNow-connected systems.

ServiceNow Predictive IntelligenceApplication

Built-in machine-learning layer that classifies and routes incidents/cases, generates smart recommendations, detects major incidents and predicts resolution times across Now Platform workflows.

Developer tool

AI Agent StudioDeveloper tool

ServiceNow's tool for building and testing enterprise AI agents on the Now Platform.

Platform

AI Control TowerPlatform

Governance layer that inventories every AI agent, model and MCP server in an estate and monitors what they do.

UiPath

Application

UiPath AutopilotApplication

Assistant that builds and runs automations from natural-language instructions inside the UiPath platform.

UiPath Communications MiningApplication

Extracts intent, sentiment and context data from messages and communications, part of the UiPath IXP platform.

UiPath Document UnderstandingApplication

Extracts and interprets data from documents using AI, part of the UiPath IXP platform.

UiPath IXPApplication

Intelligent Xtraction & Processing: classifies documents and communications of any layout, extracts and validates the fields, and hands the result to UiPath's agents and workflows as automation-ready data.

UiPath Maestro CaseApplication

Case-management capability of UiPath Maestro for document-heavy cases combining agents and people.

UiPath Maestro FlowApplication

Orchestrates AI agents and deterministic workflows together within UiPath Maestro.

UiPath Process IntelligenceApplication

Discovers and analyzes business processes to find automation opportunities.

UiPath ScreenPlayApplication

Executes interface automations from natural-language instructions.

Developer tool

UiPath AI CenterDeveloper tool

Embeds machine-learning models into UiPath automations, with cloud or on-premises deployment and a 60-day free trial.

UiPath Test CloudDeveloper tool

Creates, executes and manages software tests with AI, for both automations and applications.

Platform

UiPath PlatformPlatform

Automation platform combining robotic process automation, orchestration and AI agents over enterprise workflows.

No counterpart

ServiceNow sells these in a stack layer with no product recorded for UiPath yet — nothing on the other side to compare them against.

AI agent

AI AgentsAI agent

Autonomous agents that execute IT, HR and customer service workflows on the Now Platform.

Build AgentAI agent

Creates and updates ServiceNow applications from natural-language prompts (ServiceNow's vibe-coding / app-building agent).

UiPath sells these in a stack layer with no product recorded for ServiceNow yet — nothing on the other side to compare them against.

Agent platform

UiPath MaestroAgent platform

Orchestrates agents, robots and people across a business process from one model of that process.