ServiceNow vs Yandex

ServiceNow — Application · Public · $130.1B mkt cap · 4 of 4 figures sourced  |  Yandex — Application · Public · 2 of 2 figures sourced

Relationship

Build Agent and SourceCraft Code Assistant do comparable work on agentic coding and code generation; both also serve buyers who need to code with an AI assistant; Yandex's scale not recorded.

Assembled from the recorded fields for this pair, not hand-checked. The comparison below is read from each company’s own profile.

10 of 14 capabilitiesShared product type

10 of 14 capabilities — Shares agent orchestration, agentic coding, code generation and 7 more.

Ludbee capability tags · from the product records

Shared product type — Both ship application, developer tool and platform.

Ludbee product records

Aligned comparison

FieldServiceNowYandex
Size$130.1B mkt capnot disclosed
Employees29,18736,991 Yandex has 27% more
Founded20031997 6 yrs earlier
StatusPublicPublic match
CategoryApplicationApplication match
Stack layerAI agent, Application, Developer tool, PlatformAPI service, Application, Developer tool, Platform
HeadquartersSanta Clara, USAKaliningrad, Russia

Capability overlap

Shared · 10

Agent orchestrationAgentic codingCode generationCustomer supportData analysisDocument extractionKnowledge retrievalText generationVoice agentSearch answers

Not verified for Yandex · 4

Data securityEvaluation and observabilityGuardrails and safetyWorkflow automation

Recorded for ServiceNow. Yandex’s product records say nothing either way — a missing record is not a missing capability.

Not verified for ServiceNow · 8

Code reviewImage generationModel hostingModel inferenceModel trainingSpeech to textText to speechTranslation

Recorded for Yandex. ServiceNow’s product records say nothing either way — a missing record is not a missing capability.

Products, side by side

Algorithmic pairing — assembled from recorded fields, not hand-checked

ServiceNow

Application

AI SearchApplication

ServiceNow's generative-AI and semantic search layer, surfacing answers from knowledge articles, FAQs and platform data across portals, mobile apps and Virtual Agent.

ServiceNow Action FabricApplication

Lets any AI agent (Claude, ChatGPT, Gemini or custom) execute governed ServiceNow actions headlessly through MCP and A2A protocols, applying ServiceNow's own workflow guardrails to third-party agent calls.

ServiceNow Document IntelligenceApplication

AI document-processing app that extracts information from PDFs and scanned documents and classifies multi-page documents by user-defined type, with human-in-the-loop feedback for variable documents.

ServiceNow OttoApplication

An AI assistant that unifies Now Assist, Moveworks and AI Experience into one voice, chat and text interface for completing work across ServiceNow-connected systems.

ServiceNow Predictive IntelligenceApplication

Built-in machine-learning layer that classifies and routes incidents/cases, generates smart recommendations, detects major incidents and predicts resolution times across Now Platform workflows.

Developer tool

AI Agent StudioDeveloper tool

ServiceNow's tool for building and testing enterprise AI agents on the Now Platform.

Platform

AI Control TowerPlatform

Governance layer that inventories every AI agent, model and MCP server in an estate and monitors what they do.

Yandex

Application

Alice AIApplication

Yandex's consumer AI assistant and chat product, which answers questions with web search, analyses uploaded files, and generates text and images from Yandex's own generative models.

Yandex SpeechSenseApplication

Speech-analytics service that transcribes and analyses voice and text customer conversations to surface topics, sentiment and service-quality metrics.

Developer tool

SourceCraft Code AssistantDeveloper tool

Yandex's AI coding assistant for VS Code and JetBrains IDEs, offering completion, chat, code review and an agent mode that carries out development tasks from natural-language instructions.

Platform

Yandex Cloud AI StudioPlatform

Yandex Cloud platform that serves Yandex's generative models (YandexGPT, YandexART, embeddings, classifiers) over an API, with fine-tuning, a model gallery and agent/assistant tooling.

Yandex DataSpherePlatform

End-to-end managed ML development environment with notebooks, distributed training jobs and one-click model deployment on elastically scaled CPU/GPU resources.

No counterpart

ServiceNow sells these in a stack layer with no product recorded for Yandex yet — nothing on the other side to compare them against.

AI agent

AI AgentsAI agent

Autonomous agents that execute IT, HR and customer service workflows on the Now Platform.

Build AgentAI agent

Creates and updates ServiceNow applications from natural-language prompts (ServiceNow's vibe-coding / app-building agent).

Yandex sells these in a stack layer with no product recorded for ServiceNow yet — nothing on the other side to compare them against.

API service

Yandex SpeechKitAPI service

Speech recognition and speech synthesis API built on the technology behind the Alice assistant, used for voice assistants, call-centre automation and service-quality monitoring.

Yandex TranslateAPI service

Neural machine translation API supporting more than 100 languages, sold as a Yandex Cloud service.

Yandex Vision OCRAPI service

Computer-vision API that recognises and extracts text, tables, handwriting, document fields and licence plates from images and PDFs in 48 languages.