Customer Agent

AI agent

An AI support agent that answers customer questions and resolves tickets across channels with cited answers, escalating to a human when needed.

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TypeAI agent
RoleBundled component
AvailabilitySold
DeploymentSaaS
Intended for—
SecurityNot recorded
StatusActive
Sold withinAgent Hub — Included with the parentOfficial documentation · 3 Sep 2026
PricingUsage-based, SubscriptionPricing page · 3 Sep 2026
Sources1 of 1 field

$0.50 per conversation resolved, where a resolution is support without human handoff for 72 hours or a qualified lead; metered as 50 HubSpot Credits per conversation resolved. Included with Professional and Enterprise credit allowances; 14-day free trial.

What it does

hubspot.com

Sources

Pricing

Pricing page · 3 Sep 2026

'Uses 50 credits per conversation resolved'; $0.50/resolution figure from the product page itself.

Sold within

Official documentation · 3 Sep 2026

Agent Hub page lists Customer Agent as one of the agents it houses; no standalone purchase path exists.

Also from HubSpot

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