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Conversation Memory

API service

by Twilio

Service that extracts observations from customer conversations across channels into identity-resolved profiles and exposes them to AI and human agents through a semantic-search recall API.

Find alternatives to Conversation Memory

Pricing page line items: daily utilized profiles $0.005 each; profile operations first 100k/month free then $0.08 per 1k operations; memory generation $0.0028 per 1K characters; memory recall $0.007 per recall. Free trial, no credit card required.

What it does

• Knowledge retrieval
• Customer support
• Vector search
• Agent orchestration

Sources

Pricing

Pricing page · 4 Sep 2026

Description

Official documentation · 4 Sep 2026

Sold within

Pricing page · 29 Sep 2026

The rate card gives Memory its own metered lines (profiles, operations, generation, recall) and the product page a free-trial signup: "$0.005 / daily utilized profile".

Also from Twilio

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