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Predictions

Data service

by Twilio

Predictive machine-learning traits in Twilio Segment that score customer profiles for likelihood to purchase, likelihood to churn, predicted lifetime value and custom goals, and turn those scores into audiences.

Find alternatives to Predictions

No standalone price published. Segment docs mark Predictions as unavailable on Free and Team plans, available on Business and as an add-on; the product page directs to "View pricing" and says to use it "as part of Twilio Engage or Twilio Unify". LOWER CONFIDENCE THAN THE CONVERSATIONAL AI RECORDS: the Segment/CDP pricing page could not be located (https://www.twilio.com/en-us/customer-data-platform/pricing is a 404), so the models are read off a plan-availability badge rather than a rate card.

What it does

• Data analysis
• Marketing content

Sources

Pricing

Official documentation · 4 Sep 2026

Plan badge FREE ✗ / TEAM ✗ / BUSINESS ✓ / ADDON ✓. No rate card found.

Description

Official documentation · 4 Sep 2026

Sold within

Official documentation · 4 Sep 2026

"Utilize Predictions as part of Twilio Engage or Twilio Unify to unlock additional value from your CDP."

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