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Enterprise Knowledge

API service

by Twilio

Managed knowledge store that ingests an organization's policies, documents and reference material and serves grounded retrievals to AI agents and human responders inside Twilio Conversations.

Find alternatives to Enterprise Knowledge

Billed on storage and retrieval: knowledge storage $0.018 per GB-hour and knowledge retrieval $0.005 per retrieval, per the Conversational AI pricing page. No marketing page exists — the docs are the product's only named surface, admitted under the docs-plus-price ruling of 2026-09-04.

What it does

• Knowledge retrieval
• Vector search

Sources

Pricing

Pricing page · 4 Sep 2026

"Costs are calculated based on data storage and per retrieval. Knowledge storage $0.018 / GB-Hour; Knowledge retrieval $0.005 / retrieval".

Description

Official documentation · 4 Sep 2026

Developer docs for the Knowledge resource under Twilio Conversations; the marketing URL 404s (checked 2026-09-04).

Sold within

Pricing page · 4 Sep 2026

"Through Conversation Memory, you can use your organization's policies, documents, and reference materials as the foundation for every AI agent and human response."

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