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Pega Smart Dispute Agentic Automation for Issuers

Application

by Pegasystems

Pega Smart Dispute Agentic Automation for Issuers uses AI and automation to manage payment disputes and claims.

Find alternatives to Pega Smart Dispute Agentic Automation for Issuers

What it does

• Workflow automation

Features 4

• Digital self-service deflectionAPIs and agentic interactions for self-service that can switch channels without losing context.
• Guided intake and case progressionGuided intake, automated case progression, bulk actions and intelligent recommendations.
• Network dispute rulesSupports dispute rules for AMEX, Mastercard and Visa, including VROL/MCOM and ethoca/Verifi integrations.
• Regulatory SLAsIncludes SLAs for consumer protection regulations covering Reg E and Z, C-86 and Section 75.

Sources

Pricing

Official documentation · 15 Oct 2026

"Contact our sales team"

Description

Official documentation · 15 Oct 2026

"managing payment disputes and claims using automation and AI"

What it does

Official documentation · 15 Oct 2026

"Automation of routine steps"

Sold within

Official documentation · 15 Oct 2026

"a modern solution for managing"

Name

Official documentation · 15 Oct 2026

"Pega Smart Dispute Agentic Automation for Issuers"

URL

Official documentation · 15 Oct 2026

"Pega Smart Dispute Agentic Automation for Issuers"

Deployment

Official documentation · 15 Oct 2026

"It is cloud-based and driven by AI-powered decisioning"

Intended for

Official documentation · 18 Oct 2026

Page: 'It supports high dispute volumes, multiple payment types, and evolving regulatory requirements common in large and global financial institutions'.

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